Sonesta ES Suites Chicago - Schaumburg
4.4
Excellent(1,009 Reviews)Hotel in Schaumburg, IL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Woodfield Mall
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Sonesta ES Suites Chicago - Schaumburg offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Sonesta ES Suites Chicago - Schaumburg offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Map of Schaumburg, IL
Available Rooms
Superior Suite, Multiple Beds
2 King • 1 Sofa • 730 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Superior Suite, Multiple Beds
1 King • 1 Queen • 730 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Superior Suite, Multiple Beds
1 King • 2 Double • 760 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Superior Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa • 550 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds, Accessible (Hearing)
1 King • 2 Double • 760 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(1,009 Reviews)4.4
The facility was very clean and quiet. Our room was very spacious. My only complaint would be if staying multiple days there isn’t much variety for breakfast and for lactose intolerant there was no alternatives. However the staff was very friendly and I would recommend this hotel.
4.4
The place was not the cleanest. Popcorn on the bedroom floor. Hair on the walls in bathroom and in tub. There was a bug in the bathroom and a tick going in and out of the vent in the dining area. Checkout at 11 we were getting dressed at 1030 with intent to be out by 1045. Knock on door 1030. Had to open the door because they didnt understand what we were saying. Go back to dressing and grab 1st bag to load in the car. As Im walking back my husband comes out. By the time I got to the door they were opening it up and going in. They saw the bags still by the door and finally left. Like why stand by the door if we clearly trying to leave. And being that the room was not that clean rushing to get in is crazy. The front desk attendants were the best coming and going.
4.4
The rooms were decent. You had to run the hot water for about 10 minutes before it will get hot. No blankets in the rooms
4.4
The front desk staff was friendly and welcoming. When we asked for an extra pillow they handed one right to us! The room was a good size - comfortable and clean. We enjoyed our stay and would go back.
4.4
I didn't understand why the awesome reviews I read about this hotel. Our stay was not bad but not good. The administration needs to learn a lot about how to manage a business like this. The staff is very kind and friendly, but the details like empty shampoo and conditioner dispensers, no extra pillows or comforters at front desk and a very limited breakfast made our stay not very happy.
4.4
Basic. The pillows were too hard for me. It was really quiet and ample room. I think it would be good for a family. I picked because the breakfast reviews were good. I only ate the yogurt so I would not say the breakfast was a selling point. It was clean and not fancy.
4.4
I loved my stay. But 250 deposit is insane 😳. Plus you have to pay for parking 😒 that's a bit much. But the property is beautiful. Nice place to take your kids 👌
4.4
We stayed here for my daughter's 40th birthday as a girls getaway night. The 2 br with king sized beds made it less awkward. There was plenty of room and we had a great time! I'd stay here again any time.
4.4
The only issue I had was that the lower seal around the door was letting in air from outside. I meant to tell the staff at front desk but forgot. I know this is something the mats hard to detect when you’re not staying in a room. Guest need to report this. However, there was one thing thst should have been taken care of between customers and that was the shower dispensers. A three were empty when we checked in. That shouldn’t happen. It was quickly resolved she. We brought it up, but we child not have had to do that. Other than that the staff was excellent. Food was great with good selection.
4.4
Very spacious room with plenty of beds and towels. Great for big families. Breakfast was a good selection of proteins and grains. Surrounding area was lovely and safe.
4.4
This hotel is a nice distance from Chicago when traveling from coast to coast.
4.4
Amazing
4.4
The front desk customer service representative, Ms.Laura, displayed exceptional service and the African American security guard on the premises, I was in town for graduation and had an urgent need to retrieve my graduation information in order to walk the stage. Ms.Laura went above and beyond to make sure that I had my requirements. Because of her, I was able to make the graduation on time and walk the stage for my Doctorate. Security was phenomenal as he made sure I made it back to my car safely since I was out so late. I will return to Sonesta because of them. They deserve to be Recognized for the exceptional service.
4.4
This is my second time stayed here, the first time was excellent but this time a little disappointed, front desk was nice, room condition okay, the hair conditioner is empty and no hair dryer, very quiet and feel safe around.
4.4
Great Place for family get away and fun.
4.4
Nice and clean will definitely come back
4.4
I enjoyed pur stay overall but i did notice a few things they need to be addressed. There were ants and spiders/webs in my room. Some dead and some were still alive. Also, the remotes didnt work all that good and there were also paint chiping from the walls and the bed frames. These things are nothing a remodeling couldnt take care of. The staff were excellent and quick with our requests and needs.
4.4
Nice property and area. I like the fact that entrances are exterior. In a safe area so never felt unsafe coming in late at night. Im a walker/jogger/public transportation person. I was able to catch a bus ,PACE BUS 606, from the Rosemont Blue Line train to The Northwest Transportation Center and then walk about 15 minutes to the hotel. Woodfield Mall and Woodfiled shopping district was just a 20 minute walk away from the hotel and has all kinds of shopping and dining options. Will definitely stay here again. Thoroughly pleased.
4.4
Room was clean and a large size for our family of 6. The staff members were all so friendly.
4.4
Staff was great and place was clean and safe. Absolutely recommend staying with kids.
4.4
It felt like a cross between my college apartment and low income housing. We needed a place to bring our dogs so it worked, but there were absolutely no bells or whistles. Our unit looked nothing like the unit in the pictures.
4.4
Our stay was great. The grandchildren used the pool and we really enjoyed the two bedrooms.
4.4
Clean and comfortable room. Friendly staff. Stained carpet in living room area but otherwise very clean. Kitchen was well stocked with kitchen utensils etc. My husband went for breakfast 45 minutes before the end of breakfast time and a lot of foods were gone or almost gone. I mentioned it to the front desk and he said the person taking care of breakfast was new so hopefully this was resolved.
4.4
It was just ok. In need of some love and care. Breakfast was the same thing everyday. It would have been nice with some variety.
4.4
Wonderful value if you're attending an event at the convention center. Had a great stay.
4.4
5 dollar parking fee after the fact. Yea I see it in the fine print now. Just figured they would add that into their cost instead of being sneeky about it. Didnt even tell me about it when I checked in or out. Just charged it to the card after I checked out. Just seems slimy. Plus the pool is never open. Seems like they are not doing anything to improve their property. I felt like they are just doing the bare min and milk this cash cow for everything its worth.
4.4
There's a basketball court, which is nice. However, the re are extra charges on my card that are unexplained.
4.4
We came to Chicago to go to the museums but stayed in Schaumburg to be out of the big city. Our experience was that the rooms were not totally clean and I found trash behind the doors of the bedrooms. I also found that the switch covers for the lights were all smashed and the outlets near the beds would not work for phone chargers as they were extremely loose and would not hold the plug in. I also had issues with the neighbor smoking marijuana on the porch right outside of my room for hours on end right in front of my 5 and 8 year old children. There was no respect for them. I know Illinois law states that people using marijuana are not to use near children. This does not look good for a hotel when you say you are family oriented. Lastly, the breakfast had a lot to be desired as the pancake machine did not work and there were not many choices for people with dietary restrictions.
4.4
We always enjoy the spacious room, full kitchen, and living room area.
4.4
I loved the apartment feel of the property. The grill was a plus, the staff assisted with everything we needed as possible. The pool was closed but of course since it was an outdoor.
4.4
This is an "okay" place to stay. My wife and I just spent a couple of nights, but probably will not stay again. The good comments: landscaping around property is nice and buildings look great from the outside. Having a private entrance is wonderful. Our room was not perfectly clean and needs some repairs.
When we entered the room, it was freezing so we tried to heat the place up...the heat did not work. The bathroom is very tiny and the sink is outside of the bathroom. The main bed is comfy, but the couch is uncomfortable. The AC unit is constantly blowing a very loud fan all day and night.
It was noisy outside during the night with other guests and we could constantly hear the people above us.
We did not try the breakfast buffet, but the area seemed clean and inviting. The staff were very friendly.
Only one trash can in the entire hotel. We needed to ask for an extra blanket as the room was always cold.Overall, the room needed updating.
4.4
A nice place that is convenient to markets
4.4
This is our second time. We love the suite. Full kitchen and separate room. Location is excrllent, close to grocery stores and entertaiment, and restaurant. We will book again.
4.4
Nice extended stay hotel with amenities. It resembled a simple furnished 1 bedroom apartment.
4.4
The room could have been just a little bit cleaner, but I’m picky. Other than that it was a great day.
4.4
The place was great, dated though. No extra pillows or blankets or couch pillows. Decor was dated. The under the stairs outside the door was dirty and that’s where the garbage and dirty linen is collected. Peeling paint, cheap side table in the living room. Small bathroom toilet and shower area. The closet on the other hand was overly large.
4.4
Great quality for the cost
4.4
It was a perfect stay for what I needed. Will recommend for families and pet parents
4.4
This use to be a very nice hotel. Things have changed. Rooms not clean, holes in the wall, carpeting stained, sofa worn with ripped up pillows that they put a covering over. Table and chairs wobbly. Room is supposed to be a home away from him with full kitchen and necessary items. The necessary items for very limited and worn. Grounds were not well maintained. Not what it use to be. Our room was not cleaned and although the hotel agent Courtney agreed, Haley the boss said no adjustments have been given for the inconvenience or u cleanliness of the room. Haley was very rude and did not have any proper customer service skills that is expected especially from a manger. She was rude.
4.4
Great value
FAQs
How much does this hotel cost compared to others in Schaumburg?
The average price for a rental in Schaumburg is $166 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta ES Suites Chicago - Schaumburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta ES Suites Chicago - Schaumburg. Enjoy the water!
Is Sonesta ES Suites Chicago - Schaumburg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta ES Suites Chicago - Schaumburg?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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