Very relaxing staff very friendly love staying here been here many times will be back again and again we love being here it’s like a retreat away from everything

Everything is very relaxing and the staff very friendly and helpful to us every time we stay there

The hotel is amazing. Very friendly and welcome staff. Overall a great stay. Breakfast was a nice added bonus. Chili's and in n out are very close walk. Beach is about 10ish minutes walk or 2 to 3 minute drive same street at the hotel if dead ends at the beach.

Showers take too long to get hot. Good breakfast & happy hour

We enjoyed our stay in the hotel. Our room was clean and comfortable. Breakfast was especially good. The staff was friendly.

Good location and breakfast buffet was very good. Our roomm #809 was noisy overnught. Lots of traffic noise.

Worst Embassy Suites I have ever stayed at. The ocean view which was an upgrade was over the highway, Shell Station, etc. Very noisy! Windows would not close. Bathroom vent filled with dust, bathtub/grout not cleaned well, carpet dirty, spotted and definitely did not want to walk barefoot. Not in the heart of Monterey, need to drive to everything, nothing in walking distance. Many buildings around under construction, multiple trucks back and forth around their outside ground level parking which they charged $20/day for which left my car filthy from the surrounding construction. They offered a $15 in hotel credit but hen when I asked if I could put it toward the parking I was told NO! Never again!

Excellent stay, the rooms actually feel like you’re in a small apartment. Breakfast was good, managers reception really good. Close to a lot of eateries.

Everything is is very relaxing be back in the future

All was great and we had a great time

5 min drive from the aquari’

All Staff in food service was excellent and friendly. Front desk good also.

Great staff, awesome location.

Great service and amenities

This was a nice hotel very close to Cannery Row. The breakfast was outstanding! Our room on the 12th floor had a lovely view of the ocean which was unexpected. Unfortunately the water pressure was ridiculously low and needs to be improved. There was also way too much fluctuation with the temporature of the water during a shower. The staff were wonderful and accommodating. Overall we had a nice stay.

Awesome!!!

Property was all that expected housekeeping was horrible. Left previous guests face clotbes in batbroom

Not so good. Traffic noise outside was very loud. Also not happy to have to pay to park in the parking lot out front.

Very good

We stayed 3 nights and on the second day our room was not cleaned. We had to ask for clean towels and coffee and tea refills and for the room to be cleaned. The hotel charges $15 destination fee (resort fee)/ day and told the other couple we traveled with that if they spent $15/day in the gift shop the $15 would be credited to the room. Unfortunately we were not told that information upon checkin so lost out on this benefit. Hilton needs to train their employees to inform their customers on all the benefits.

Excellent

The breakfast options was amazing! The room was so clean and the hotel is quiet! Plenty of parking onsite. Highly recommend!

Free Breakfast. And that too lots and lots of options. Made to order omelette. Thats it.

The location was great and so was the view.

Convenient to local sights. Nice breakfast.

We will never stay at this Embassy Suites again. For the price paid, you would expect that the rooms and public areas would be clean, the elevators would work, the stairwells would be clean, and the appliances in the room would work. When we checked in, we walked into our room and found Cheetoh crumbs all over the sofa and mold growing in the shower. The room also had an iron that was broken and could not stand up. Definitely a fire hazard. My daughter and her family were in a separate room. Their refrigerator was leaking water all over the floor (my granddaughter slipped and fell) and their iron didn't work at all. The public seating area for breakfast was filthy. There was apparently no one to clean up any tables. And there were multiple chairs with large stains, many of the stains appeared to be rather new. Only two of the three elevators in the building worked. And these had large temporary signs indicating that there should be no more than six people per elevator. There are twelve floors in the building, with at least twenty rooms per floor. As we were on a lower floor, almost every time we wanted to go down the elevator, by the time it got to our floor, it was full. Instead of waiting ten minutes or more, we chose to take the stairs, which were also dirty, needed paint, and appeared to be neglected. I wish someone had written this review before we went, as I could have saved our time and money and found a much better place to stay.

Had a nice stay - convenient location -

Really enjoyed our stay, the staff was very accommodating and nice. The gym was well equipped and pool area was enjoyable. Would definitely stay there again.

like it

Lots of families since the hotel is convenient to the Monterey Aquarium. Good free breakfast. The biggest problem we had was that our room was not ready at check in.

Evening reception is very good

My family and I really enjoyed our stay. The staff was excellent and so nice. Our hotel room was clean. We felt safe and comfortable. We enjoyed the gym. Just wished the inside pool was bigger just because when we tried going there was already a lot of people and felt crowded. The breakfast was great and free. We did wish the check in time was earlier just so we can leave our stuff in the room and go explore without worrying about having it in our cars but everything worked out in the end. The hotel is close to the aquarium and the beach so that was a huge plus for us! In past reviews some people did complain on extra fees so do ask about those. I asked and they answered my questions. They give $15 back which I was hoping they would be able to give back in cash but was told to get something from the shop. Also, the elevators are slow but that wasn't a big deal for us.