Extended Stay America Suites Pensacola University Mall
3.1
Average(969 Reviews)Hotel in Pensacola
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Pensacola hotel in Northeast Pensacola with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has conference space and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite.
Housekeeping is available on request.
Extended Stay America Suites Pensacola University Mall offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.
Along with coffee/tea in a common area, this smoke-free hotel has conference space and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite.
Housekeeping is available on request.
Extended Stay America Suites Pensacola University Mall offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.
This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Pensacola
Available Rooms
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.1
Average(969 Reviews)3.1
3 different people approched us in parking lot about not checking in here. The rooms are nasty.
We left & stayed some place else.
May not be using your site again in the future.
They charged my card $100. My card is not supposed to be on file with you guys. I was going to pay at the hotel at check in. I want a full refund.
3.1
Upon arrival, the hotel is located not in the best area. The first room I was given did not have a tv. Requested a different room, inside that room the kitchenette counter top had a chunk of laminate broken off. The bathroom had mold on the ceiling, above the vanity the ceiling was wet possibly from a leak coming from the room above. The vent fan didn’t work and the grill for the fan was falling off. There was an odor throughout the entire building. No continental breakfast. Only vending machines.
3.1
Disrepair, rusty refrigerator… Floor in the bathroom was peeling up.
3.1
The place needs more cleaning, the staff was nice.
3.1
This particular Extended Stay really stands out! Traffic is insane around it but the staff and environment is almost like youre in another city. Ive been through homelessness and stayed at nearly all the reasonably priced hotels in the area and there hasnt been a single one able to be safe and quiet, clean, AND kind and compassionate as well as accomodating all in one. So far this place has nailed it. Its definitely home until my next permanent home is ready.
3.1
the price's didn't match the poor quality of the whole hotel. free breakfast was a joke , appliances in my room were old and rusty . shower diverter had large leaks and weakened the water pressure. air conditioner worked well.
3.1
Inside and outside dirty
3.1
The property outside was not clean and the room carpet was dirty.
3.1
Great Customer Service
3.1
Poorly maintained. Seemed more like a flophouse than a chain hotel. The shower curtain rod was detaching from the wall, allowing substantial amounts of water to reach the floor. Clearly it had been this way for a long time, as the bathroom floor had suffered water damage. The side of the refrigerator was covered with rust. I'm glad I hadn't booked for more than one night.
(I have photos, but the app's Add A Photo button is not working.)
3.1
The room we were in was certainly well used. There was even a period stain on the sheets, and not a stain that had been washed either.
3.1
Hallways had real bad smell. It was disgusting.
3.1
The place had bed bugs I informed the front desk took pictures of the bugs waited for the manager to call but he never did. I clean the bed washed the linen sprayed bleach and alcohol all over bed. I just upset because no one tried to reach out or anything. I had videos and photos.
3.1
This property was filthy, noisy, in a bad area, and the staff were extremely unprofessional. As soon as I got there I canceled my reservation after seeing the facility and my room, I was disgusted.
3.1
I have never seen such a filthy carpet! The bed was ok but too small.
3.1
Had fun
3.1
Good enough for sleep and shower!breakfast is grab and go snack not a real breakfast
3.1
Sketchy location with homeless people hanging around the property. Elevator not working on morning of departure so had to carry luggage down 3 flights of stairs. Dark hallways. Definitely would not book again.
3.1
The front desk clerk was very personable at check-in time. She’s is a keeper!!))
3.1
I have nothing to say…. Very bad condition.
3.1
Just passing by. Needed to take a break stop by here. It was okay for 1 night
3.1
I don't feel safe..
smells cigarette
and look like ghetto...
3.1
The key system was broken so there is no key to the room which was strange to have someone escort you to your room. The smell in the lobby was fowl like wet clothes. The furniture seems like the staff tries their best but it is all worn and damaged. The staff was great very friendly the property was the issue will not book again
3.1
The room smells like cigarettes although it should be a non-smoking one. Bathroom is very small and there’s no hair dryer. Parking lot smells urine.
Front desk are kind though!
3.1
TV remote didnt work. Internet was out 1 day hallways smelled bad. All interior was old and outdated
3.1
Will not recommend
3.1
Everything was broken
3.1
Water pressure
3.1
Stayed at this location for a week to celebrate daughter's graduation. The location was clean inside and out, parking was easy.
3.1
This is the nastiest hotel I’ve ever been to. The pot smoke from the other rooms was so thick you could see it in the hallway! We checked in seen how nasty the room was and smelled of mold. We checked out and went to a different hotel
3.1
Friendly staff at check in and comfortable room for a quick 1 night stay. Smokers directly out front smoking next to the "nos smoking within 100 feet" sign, lots of homeless people hanging out around the perimeter although harmless, and stained carpets in room.
3.1
That they don't take cash only cards
3.1
No internet. None. Period. I even called technical support twice and they couldnt help. When I went up front the receptionist cut me off and told me thats not their problem. My fridge didnt work, it was hot. My room didnt stink but it stunk everywhere else in the hotel.
3.1
The desk clerk are very nice.
3.1
Room Smelled heavily of smoke even though advertised as a non smoking hotel.
Awoke to small roaches crawling on bedside table.
Furniture, rugs, countertops, and floor exhibited heavy cigarette burns.
Some staff very helpful while others were too busy on their smoke breaks outside to be bothered answering questions. This happened on multiple occasions.
It was a great price but I doubt I’d stay here again.
3.1
Worst experience I’ve had. We had late check in at 2am. We got a room, go in and it is occupied. As I go inform the front desk of this she said “well no one is suppose to be in this room” she assigns me another room and the room isn’t even clean and the room itself was in very poor condition. We just went and stayed at a different hotel. I do not recommend staying here!
3.1
They dont make the cleaning
3.1
Do people normally stomp around loudly in their hotel rooms? If they don't, I still heard every step from the unit upstairs.
3.1
Gross! Do not stay here! Place was gross, stains everywhere, shower rod was pulled out of the dry wall.
3.1
Shower rod is barely hanging on the walls at each end. Night table and dining table are severely damaged. Front desk staff was great!. Management and maintenance are terrible!
FAQs
How much does this hotel cost compared to others in Pensacola?
The average price for a rental in Pensacola is $231 per night. This rental is $137 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Pensacola University Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Pensacola University Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Pensacola University Mall?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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