Extended Stay America Suites Cleveland Brooklyn
3.4
Average(1,007 Reviews)Hotel in Brooklyn, OH
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Brooklyn with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Cleveland Brooklyn offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Cleveland Brooklyn offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Brooklyn, OH
Available Rooms
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.4
Average(1,007 Reviews)3.4
Myself and 3 other friends came to town for a concert for the night and we got 2 rooms. My room was fine. It was clean, no issues at all. My other friend's room had several issues. It wasn't clean, bed had no sheets and no pillows. When he went down to ask for some pillows, they said they would bring them to him and they never did. He also said he the bed had a plastic sheet, that felt like him and his girlfriend were sleeping on a diaper. And to make things worse, they woke up to a roach crawling on his girlfriend. I did manage to go home with an unexpected cat that was roaming the 2nd floor, which I was told by the girl working the front desk that it wasn't her problem, wanted nothing to do with him and that it was the owner of the property's problem. He roamed the hallway all night and I decided to take him home with me when I saw him the next morning. He's got a good home now, in a much, MUCH, nicer area. Especially for cats. Y'all can leave a response that sounds good to PR, but it won't make me feel any different about my stay. Should I find myself in the area again, I'll stay somewhere else
3.4
Upon check-in, I was advised by a very stern counter person that this was a non-smoking facility. When I went to my room, #134, the smell of cigarette smoke was so strong, it took my breath away. The smell that someone had been smoking cigarettes in the room was so intense that I wondered if it could ever be clean to a point where it wouldn’t smell like cigarettes.
3.4
This is a tale of 2 rooms. I went down recently for a concert in the area and spent the night. I reserved 2 rooms, one for myself and a friend, another for my best friend and his girlfriend. My room was nice, no real complaints, beds were actually comfortable, room was clean, overall a good nights sleep. My other friend's room was the complete opposite. Room wasn't clean, no sheets, no pillows
3.4
Arrived in the lobby with my arms full because my wife had already checked in and sent me a text with our room number. Not only was I not greeted but the person who was behind the check in counter acted annoyed when I asked which direction our room was in. Got to our room to prepare our clothing for our evening only to discover an ironing board but no iron. Asked same person behind check in counter if she could find us an iron from another room maybe? She said she'd check but never followed up. Ice trays in the freezer empty and no ice machine in the building. Awakened at four in the morning by loud activity (housekeeping maybe?) above our room that lasted till we got out of bed. This would be the place to stay if you needed a room with a very limited budget and we're prepared enough to overcome the property's short comings.
3.4
It was a terrible experience. Our room had no baseboards or mirrors (besides the bathroom) and my wife developed Pinkeye on day 4 of our stay and she did not leave the room on day 3 so it definitely came from our room. The towels had little hairs on them and to top it off the manager barged into our room on the 3rd day while I was gone and accused us of smoking and once she verified we weren't smoking she did not apologize. She was very rude. And what makes it worse is that we need to stay there because we're between houses for a month and it's the closest and most reasonable for our budget. I feel like we should get @least 4 nights free because it was a terrible experience. The manager was so rude my wife was afraid to go get complimentary breakfast muffins. And now this app isn't letting me upload pics of the room and I definitely got some.
3.4
The floors were dirty and sticky. Crumbs all over the floor. Stains on the sheets and dirty shower. The room smelled like maple syrup and we had to sleep with the windows open and the bathroom fan on. The toliet did not work and no one was there to help with that. Was supposed to stay 2 nights but checked out 1 day early. We cut our whole trip short due to this inconvenience. Will never stay here again. Also, when we got there NO one was at the counter. We waited almost 15 min and no one still showed to help us.
3.4
Good location, but the condition and cleanliness of the hotel was questionable. My expectations were low based on the price, but this place didn’t come close to meeting basic standards. The lobby had cracked tiles on the floor and the carpet in the hallways were stained. The room was basic (which is fine), but the bathroom was not cleaned and had tape holding the toilet seat together (Nevermind the hair that was stuck in it) and at 2am someone was trying to get into my room. Overall, I don’t recommend!
3.4
Luckily we just needed it for a bed to sleep in after a wedding but even then there wasn't much sleep! My mother constantly was woken up by the lobby noise and the fan going in other rooms when someone went into their respective bathrooms. In our room, the AC unit was like a plane taking off everytime it turned on or off (my mother unplugged hers from the wall). The "included breakfast" was the biggest false advertisement - it was like the coffee station and snack setup you might see in a car dealership so we ended up having to go to the nearby Panera Bread. We felt sorry for anyone who stayed there in order to get some sleep before their next flight or were staying there any longer than one night.
3.4
Check in was at 3 pm. Arrived around 4 pm as room wasn’t ready. Had to wait another hour before we could get into our room.
3.4
We checked in an hour after check in time and they still had to go make sure our room wasn’t dirty. Our towels had spots on them and were dirty.
3.4
It was nice for my family and I. It was clean, we liked the kitchen in the room.
3.4
Very accommodating even when they were almost overbooked, quiet and comfortable. Good value.
3.4
Safe and quiet
3.4
This motel is situated near many dining options within 500 feet and a local Walmart for any last-minute needs. However, I was disappointed to find out there were no USB ports in the room itself. So bring your charging block because the technology has not arrived at this motel yet. Also, if you plan to cook, be prepared to pay for an upgrade fee to rent their cookware for use. Whereas other hotels, it’s right there in the drawer for you to use. No coffee maker in the room. No toothpaste, one paper cup. But the room was nice and clean, and that is what counts at the end of the day.
3.4
Everything was clean, enjoyed our stay. Just an odd smell in the room…
3.4
Reception staff was very rude and unprofessional, they were keeping “I will be back” sign at the desk used to leave the desk for ling time.
While booking this property online, I had requested extra comforter which I never got.
Lift was not working, we had to lift and carry tge baggage.
People atayimg on the upper floors were causing disturbance by thumping and making loud noises while walking for the whole night.
Rooms/ bedding was not clean. Not enough electrical points to charge the phones.
No drinking water, not enough breakfast menu.
Sad thing is reaching Hotel.com customer care takes lot if time.
3.4
The property cancelled my reservation because they were overbooked
3.4
The property was well taken care of from outside and in the lobby. The water temperature was good. The rooms can be upgraded. My bed was creaking every time that i got in and out of it. The rest of the room was ok. The price was good for what i received.
3.4
Good
3.4
Initial trouble with the card locks, but it all got worked out.
3.4
The service desk had friendly employees, the rooms sucked ! Wouldn’t be so bad if they didn’t smell like dirty clothes and must ! Beds were average cheap beds , rooms would have been decent if they were clean , curtains have holes in them like they are dry rotted , over all this is a cheap dingy spot that needs a make over asap
3.4
Was surprised to find this hotel was also providing housing for individuals. I understand the title indicates some guests may opt for an extended stay, but to share space with folks who consider these rooms temporary housing should be explicitly stated in the description. Also, the rooms smell of smoke. The front desk agent and manager were both kind and accommodating to my concerns. They changed my room once due to overwhelming smoke odor and while my 2nd room was better, it still had a strong odor of both perfume and smoke once I turned the AC off. They would have moved me again but I was tired and had already unpacked. Other than the smell the room was clean. The long term residents were friendly and welcoming, however it was uncomfortable to share space with them because I work in social services and did not want to also vacation with the people I provide services to. Had there been a more accurate and transparent hotel description prior to booking regarding the shared space model, I like to think I would have had different expectations walking in and had a better experience, but ultimately the smoke odor will keep me from ever going back.
3.4
Great staff
3.4
We booked 2 rooms for a few days for business. The rooms were filthy and unsanitary. The sheets were stained and the floors were extremely dirty. There was a raw onion left in the fridge. It was as if the rooms were never cleaned or sanitized prior to our stay. I highly do not recommend this hotel. Shame on Extended Stay America brand for allowing this to happen. Shame on Expedia for placing this hotel in their list. Very disappointed.
3.4
If i make a reservation 2 weeks in advance and pre pay,my room should be ready when I get there. IT WASN'T.
3.4
It was a ok stay the breakfast is a grab and go I didn’t like that at all also the room smelled like smoke the whole hallway smelled like smoke on the first floor just cigarettes plain through. The staff was amazing but wouldn’t stay there again I see they didn’t clean correctly because there was a used bar of soap sitting right on top of the bathtub very much DISGUSTED
3.4
Wonderful. Very friendly at arrival
3.4
Great stay for a nearby convention. Fast wifi, clean and lots of tv channels
3.4
They over booked the rooms and did first come first serve so the people or arrived later had no rooms but it already charged all of our cards (there was me and 2 other families that got turned away and told the same thing that they had been full since 5:30 am) we all booked throughout yesterday, I was told by a previous employee this specific hotel does this all the time.
3.4
There was a strong smell of Marijuana the entire time I was in my room and in the hallways.
3.4
It was cheap.
3.4
Room was ok, plastic mattress protector with no fitted sheet- just a flat sheet laid on top. Thin blanket, was given a hard time when we asked for an extra blanket. Shower squeaked when we turned it on until we twisted the shower diverter and held it. Water was hot though which was nice. AC worked well. The room could have been cleaner but there weren’t any bugs or anything crazy.
3.4
Very professional & friendly staff! Best value of facilities for the money they charge.
3.4
Soon soon as me and my husband walk through the door the receptionist was very nasty to me. I don't understand why she treated me like that. She didn't even greet me and if you go back and look at the videotape she immediately just start dogging me out where my husband had to step in and tell her to be a little more courteous to me. Very rude, nasty woman.
3.4
Clean and comfortable
3.4
Great job
3.4
I arrived and there was no available room
So I went to another hotel
3.4
This property was heavily used. Lots of folks sitting around outside in order to smoke. The bathroom door in our room was sticky, like it needed to be cleaned. The shower/tub faucet did not shut off completely constantly dripping.
3.4
Nice place but the smell is a little strong
3.4
Staff and lodging were excellent
FAQs
How much does this hotel cost compared to others in Brooklyn?
The average price for a rental in Brooklyn is $218 per night. This rental is $135 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Cleveland Brooklyn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Cleveland Brooklyn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Cleveland Brooklyn?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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