Occidental Bilbao
Hotel in Bilbao
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with a full-service spa, near Guggenheim Museum Bilbao
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Occidental Bilbao offers 200 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Occidental Bilbao offers 200 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Bilbao
Available Rooms
Family Room
1 King • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room (2x2 Family Plan)
1 King • 517 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room (with extra bed)
1 King • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
8.0 / 10.0
Nice rooms and clean. The restaurant and the breakfast was a disaster. All the table were a mess every morning and only 1 staff working.
The dinner wasn´t that good either. Small portion of entrecote and the salad was old pieces of lettuce.
8.0 / 10.0
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut.
Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
2.0 / 10.0
Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything !
The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more !
The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…
5.0 / 10.0
Good location, nice hotel
8.0 / 10.0
We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
4.0 / 10.0
Nok et flott ukesopphold her. God frokost. Hyggelig og servicevennlig betjening. Hadde dårlig internettsignal på rommet i starten men dette ble raskt fikset.
3.0 / 10.0
Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
10.0 / 10.0
Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
8.0 / 10.0
Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
3.0 / 10.0
The hotel is clean and functional, within a 15 minute walk of the old town. The area around the hotel is quite run down, there’s a metro stop about mins walk away. Rooms are small but the en suites are good. Gym and spa are not part of the hotel but in a separate part of the basement, hotel guests must pay extra to use them each time they visit.
3.0 / 10.0
Nice enough hotel but the experience isn’t as described on hotels.com. The main appeal for my stay when booking was the gym/ pool which were key filters in my search. However I was extremely disappointed when advised at check in that a €20 fee per day was required to access the facils. Further it was mandatory to wear a swim cap and flip flops which would have incurred an additional unplanned expense.
Additionally, the wifi access was sporadic and overly complicated to access. The receptionist kindly tried to assist with one of my devices but was flummoxed and was unsuccessful in connecting it to the wifi.
The location was good for me and I really enjoyed bubbling around the nearby Santuxtu and Begoña neighbourhoods with the Guggenheim and Old Town also within pleasant walking distance.
Nice staff and nicely appointed but disappointed by the inaccurate listing on Hotels.com.
10.0 / 10.0
Extremely nice hotel. Would stay there again!
10.0 / 10.0
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
10.0 / 10.0
It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
8.0 / 10.0
Good location in Bilbao.
Super friendly and service oriented staff. Wonderful breakfast buffet.
Really a shame that the outdoor pool was closed even though heavily advertised with on booking and hotel site, in a week when day time temp was 30 deg C.
Car park is expensive at € 20 / night.
4.0 / 10.0
Good hotel, good location, nice views of city.
Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
5.0 / 10.0
Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
6.0 / 10.0
Best were the staff, especially the two Ana’s (restaurant and bar) and David (bar), and the common areas and outdoor pool were quite pleasant, too. The room had a cheap feel for a 4 star hotel, inconveniently designed bathroom and clothe closet. The bed was excellent, however. The shower would have been nice if not for the badly tilted floor that caused water to stagnate in a small pool and which over time created a bit of mold. While the coffee at the bar was excellent, and so were the sandwiches in that area, the food in the pleasant looking restaurant was spectacularly bad on both occasions we tried it, no exaggeration. The hotel location was ok, working class apartment buildings all around and a very short and pleasant metro ride to Center 4 min walk from hotel, plus walkable down to old town if you don’t mind a lot of climbing on the way back. A mixed bag, in conclusion, but not awful, and would have given 4 stars if this was a 3 star hotel.
2.0 / 10.0
The hotel gym and spa is not free. You have to pay 20 euro to visit it. This is not made clear when booking it. Not ok.
6.0 / 10.0
Staff could be more friendly
The Wi-Fi didn’t work at all
6.0 / 10.0
Parking rate not acceptable for an hotel with his own parking lot
1.0 / 10.0
I’ll never book any occidental or Barceló hotel again. They always come up with extra fees for something that is not described as such when you book the hotel.
The gym should cost extra. If I knew that I would have booked a hotel that was in a nice area than this by one.
The WiFi was so weak that not any form of streaming was possible. The area where the hotel is placed is very uphill and in a rather poor area of the city. Surrounded by not beautiful buildings. The pool is rather unpleasant as well. My recommendation stay away from both, this hotel and from the entire chain!
5.0 / 10.0
Excellent hotel with great service. We arrived in the middle of the night after 19 hours on the road and the staff on the front desk couldn't have been more friendly or welcoming. And super efficient.
Lovely hotel in a great location.
Comfortable rooms.
Recommended
4.0 / 10.0
We arrived after a 19 hour drive in the middle of the night and the check in staff were amazing. So friendly and efficient.
The hotel is very nice, well located and the rooms are very pleasant.
Recommended
2.0 / 10.0
Staff in the hotel were on strike for the duration of my stay making noise constantly and generally affecting the whole mood of the hotel
8.0 / 10.0
Great location for using the Metro which is very close. Staff are pleasant and helpful.
4.0 / 10.0
The hotel itself is quite nice and staff are very friendly. The city itself is very hilly and as the hotel is outside of the centre just be aware of the uphill walk home. Breakfast was only ok, I expected more for the price so in hindsight wish I had booked without breakfast and eaten elsewhere. Outdoor pool is a great size for a city hotel, but I didn’t use the spa as it was far too busy as it’s a public gym not a hotel spa.
3.0 / 10.0
Lovely hotel but lots of hidden charges. Do not be fooled by the image of the pool. In the small print you can see it’s only open June to September despite being on the images all year round. We were there on 27th May and it was closed despite being 25 degrees outside. The indoor pool is part of the spa so you have to pay extra for it, and children are not allowed to use it. Really disappointing. I may have missed this information on the property details, however I feel it was very misleading as much of this information was only visible in the fine print.
10.0 / 10.0
I liked the possibility that the breakfast was going until 11:00 and the possibility to be sustainable for example to change not the towels every day.
I didn´t like that the cleaning staff throw my own new cotton buds away and to put the hotel cotton buds instead on the place. It´s not sustainable
10.0 / 10.0
Vete good hotel, the bad news is, the parking fee is pretty high, very expensive, too expensive .
5.0 / 10.0
Super hotel
5.0 / 10.0
Спасибо приветливому персоналу отеля за отличный отдых. Прекрасное расположение отеля, чистые и уютные номера. С радостью посетим вас еще раз
4.0 / 10.0
Great hotel! & superb customer service and bar/catering team. The only downside is additional charge for the gym which for 2x ppl over the few days does add up. Would urge management to consider a better deal for hotel guests.
6.0 / 10.0
I was initially given a small room witth two single beds rather than the 'Superior Kingsize with additional bed' that I had paid for. The receptionist was rude, brusque and argumentative and only conceded that she had given me the worng room when I showed her the confirmation emai. She blamed Expedia! Wont be going back!
10.0 / 10.0
Amazing helpful friendly staff. Hotel in good location - 15 min walk down into old town. Great facilities
8.0 / 10.0
Lovely modern spacious open plan lobby/restaurant. Nice clean heated pool but why no decked seating area/bar? Hotel is up a vey steep hill from city - solution is a 6Euro Uber on return
5.0 / 10.0
Fabulous
8.0 / 10.0
Excellent stay, great pool
8.0 / 10.0
Convenient. Upgraded me for free.
FAQs
How much does this hotel cost compared to others in Bilbao?
The average price for a rental in Bilbao is $117 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Occidental Bilbao. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Occidental Bilbao. Enjoy the water!
Is Occidental Bilbao pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Occidental Bilbao?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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