Crowne Plaza Toluca Lancaster, an IHG Hotel

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

8.8

Outstanding(240 Reviews)

Hotel in Toluca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Hotel in Toluca with a full-service spa and area shuttle service
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Toluca

Nearby attractions

Museo Nacional de Antropología

Available Rooms

Standard Room

1 Single • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Master Suite

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Crowne Plaza Toluca Lancaster, an IHG Hotel

$$$$

8.8

Outstanding(240 Reviews)

Hotel in Toluca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Toluca

Nearby attractions

Museo Nacional de Antropología

Available Rooms

Standard Room

1 Single • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Master Suite

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Outstanding(240 Reviews)

4.0

Mar 2024

Nice big room. Comfortable.

6.0

Feb 2024

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.

2.0

Jan 2024

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.

10.0

Sep 2023

Price, location and condition, very convenient. Thank you

10.0

Jul 2023

The best staff

8.0

Jul 2023

8.0

Jun 2023

clen and nice

2.0

May 2023

The staff was not good

4.0

Jan 2023

The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.

5.0

Dec 2022

Tiñe muy buen servicio

10.0

Dec 2022

Excelent service

2.0

Apr 2022

Rude staff

10.0

Dec 2021

Excellent service and the events are so awesome , staff so dedicated to make you feel so welcoming

5.0

Oct 2020

Great Hotel with good location!

8.0

Oct 2020

I think service is good.

4.0

Feb 2020

Clean but needs updating. Very dated furniture, paint, etc...

5.0

Dec 2019

The staff at this hotel were very kind and attentive. Great service.

5.0

Jun 2019

Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.

5.0

May 2019

Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.

3.0

Mar 2019

What I got charged by Expedia vs receipt received @ hotel had the price descrepancy. It makes trouble for me to charge to my company.

4.0

Mar 2019

Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.

5.0

Feb 2019

Great hotel, room next to expressway very nosy

5.0

Nov 2018

This property was very clean. The staff was friendly and we didnt have any issues.

5.0

Nov 2018

This property was very clean. The staff was friendly and we didn't have any issues.

5.0

Oct 2018

The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.

5.0

Aug 2018

Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.

5.0

Mar 2018

Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).

4.0

Jul 2017

Great hotel, polite staff, always have car when needed. Good menu and bar.

5.0

Mar 2017

This was a great hotel experience. The staff worked hard to accommodate us and were very happy to help. The room was very clean, the bar was a great time with an enthusiastic bartender and the restaurant food was delicious.

5.0

Mar 2017

This was a great hotel experience. The staff worked hard to accommodate us and we're very happy to help. The room was very clean, the bar was a great time with an enthusiastic bartender and the restaurant food was delicious.

3.0

Mar 2017

I've stayed at this hotel about 5 times now over the past few years for business. It is always clean and comfortable with a gracious staff and a nice breakfast buffet.

2.5

Mar 2017

Ive stayed at this hotel about 5 times now over the past few years for business. It is always clean and comfortable with a gracious staff and a nice breakfast buffet.

2.0

Feb 2017

Staff was amazing!!

4.0

Jan 2017

I do not like having to write if I do not want to. The hotel was fine

2.0

Mar 2016

Super staff and service very helpful.

2.5

Jan 2016

We had a great stay. The room was beautiful and comfortable.

2.5

Sep 2015

Great experience

2.5

Nov 2014

Nice clean hotel with geeat service

4.0

Jul 2013

The rooms are spacious, the staff is attentive, and while it's away from the center of town, taxis are very reasonable and you're only 10 minutes away from the action.

2.0

Jan 2013

The dish of restairante is really bad. The sound of robby reaches to the room of 3rd floor and it was very noisy.

FAQs

How much does this hotel cost compared to others in Toluca?

The average price for a rental in Toluca is $92 per night. This rental is $46 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Toluca Lancaster, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Toluca Lancaster, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Toluca Lancaster, an IHG Hotel?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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Outstanding(1 Review)

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When traveling to Toluca, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $131 per night.

$$$$

Crowne Plaza Toluca Lancaster, an IHG Hotel

Hotel in Toluca

Reasons to book

About this hotel

Amenities

Map of Toluca

Nearby attractions

Available Rooms

Standard Room

Master Suite

Junior Suite, 1 King Bed

Suite, 1 Bedroom

Standard Room, 1 King Bed

Crowne Plaza Toluca Lancaster, an IHG Hotel

Hotel in Toluca

Reasons to book

About this hotel

Amenities

Map of Toluca

Nearby attractions

Available Rooms

Standard Room

Master Suite

Junior Suite, 1 King Bed

Suite, 1 Bedroom

Standard Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Toluca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Toluca Lancaster, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Toluca Lancaster, an IHG Hotel?

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