Very nice hotel

Clean and comfortable

Nice friendly staff.Clean and quiet

Safe and convenient

The property was very clean and quiet, with a central location. The bed was very comfortable and I am very spoiled by my luxury bed at home!

The WiFi was horrible kept going in and out. Fridge and shower door leaked and hand rail in shower was not mounted properly.

Just what we needed for an overnight on our journey home. Breakfast was top-notch.

Limited amenities and no extra pillows available when asked. False fire alarm and then alarm continued for 30 minutes because hotel staff did not know how to disarm.

Great Stay!

It was a brief stay to attend a graduation. Room was clean, well organized and comfortable for three people, we did feel crowded. Microwave and mini fridge were greatly appreciated. Front door staff were pleasant and helpful. If I ever have the need to stay over night in Dover - I would select this hotel.

It was cozy and clean the customer service was great

It was extremely clean, comfortable and convenient. A perfect place to get away and super friendly to our dog!!

There were 2 beetles in my shower upon arrival.

I’ve stayed here before and was disappointed this time that we couldn’t be accommodated for an earlier arrival.

The staff was very attentive to our needs and enjoyed a nice quiet weekend stay.

This was a quick stay to break up a long drive. Impressed by the cleanliness, the comfortable mattress and the breakfast spread.

My husband and I stayed at the Dover Holiday Inn Express on October 31, 2023. This well-managed property is one that we have stayed at previously and it has undergone a significant renovation. It is very clean, safe and comfortable. The staff is friendly and helpful. We loved the walk-in shower. The breakfast too was very good--even fresh berries for cereal. My sister was traveling with us and had her own pet-friendly room to accommodate her small dog. She agreed it was a delightful experience to stay here. We look forward to returning!

The customer service I received was exceptional!

The desk and cafe staff were fantastic, each person we encountered, yet the four rooms we were moved to each was nasty and unclean. The first room we got in the 5th floor had hair on the bedspread, the bed was not made up, dog hair all over the couch. We requested to move and the next room on the 5th floor we received smelled like a wet dog had stayed in the room, we requested to move again and we rescued 119 on the first floor. 119 looked nice yet smelled like raw sewage, we didn’t want to complain anymore because the host was so gracious, yet the next morning the smell literally smelled like someone was taking a constant booboo in our room. Maintenance poured something down the drain, it helped until around 6pm when it got even worst. The gentleman at the front desk came in and smelled as well and moved us to 121, that room didn’t stink, yet had dog hair in the couch, hair in the corner, the bathtub and hair literally in the walls. I would have changed hotels after the first night yet thought each time we moved rooms it would be better. I have to be honest and share that your hotel looks good aesthetically, yet is one of the nastiest I’ve stayed in in a long time, it doesn’t appear that the floors are being vacuumed or the couches, which is a must if dogs are allowed. I requested a refund for some of the nights stayed and the hotel declined because I booked through Travelocity. There are not alot of hotels in Dover, yet I recommend, pick another one.

It was a nice and comfortable stay

I like the quietness. What I dislike is that my bed was uncomfortable.

Very nice

My wife and I had a family emergency and had to book last minute last week. The entire staff was very friendly, customer service professionals and the entire hotel was very clean. The manager helped with the rate after hearing that we were there because my brother was in ICU . The manager slipped a card under the door that we received when we came back. We will be writing a letter to her and the corporate office thanking them for the great services that we received. I am going back next month for my brother's birthday/service because he unfortunately didn't survive. I wanted to go back to the same hotel because the customer service was 5 stars throughout the entire place. The room was very nice, up to date, clean and quiet. The bed wasn't sagging and it was very comfortable. Yes i would highly recommend staying here and i would not hesitate to stay here either. They went above and beyond my expectations !

Great place

Very nice bed

I enjoyed my stay. Very clean. Small dog friendly. Breakfast was good.

It was a very nice hotel. Seemed newly remodeled and I loved our room layout -I even enjoyed the hotel art. It was very clean, comfortable bed and our room had a microwave. It is a dog friendly hotel so I was surprised there wasn’t much space to walk your dog in a grassy area. We did find a dodgy forest trail to Hampton Inns dog area which was nicer. Otherwise we were very happy. Breakfast was also great!

Awesome

Everything was perfect! Looking to stay again for homecoming! Wouldn’t want to stay anywhere else!

Terrific,very clean,friendly staff

Really nice hotel. We only stayed overnight but this is a good find.

This location is around a few eateries, next to another hotel and has ample parking. The property was clean and the rooms were comfortable. We would stay here again.