Toilet was leaking, no air conditioning, bed was uncomfortable. No notification front desk would be closed 30 minutes after checkin time of 4pm on Mondays. Pool service was great.

Great place to stay. Close to kings beach

Great condo. The day pass for the pool, gym, and other recreation was phenomenal. We went during the off season. While it was great there was no crowd, on the flip slide most establishments for food and entertainment were closed. That's not a reflection of the property, but more about the season. Great property and staff!

Close to golf.

We loved the recreation center with a couple of swimming Pools and a few hot tubs arcade and a jym with nice showers great place and our condo was perfect and the staff very nice 😀

Bathtub door would not open properly. Had to side step next to toilet. Track very dirty and part of the reason it wouldn't open. Internet would not stay on, even after rebooting numerous times. No way to clean coffee mugs/glasses for reuse. Bring your own soap.

About 30 minutes before our check in time, I received an email with check in instructions. On the email, it also mentioned for use of amenities, there’s an extra charge of $10 per person, per day. This includes pool area and gym. When I was looking for a hotel, the description said it had a pool and gym, but didn’t mention we’d have to pay an extra fee, so that was a disappointment already. We get to our room and we unpack all of our belongings, including our groceries we just purchased only to notice the unit doesn’t have an AC, the huge sliding door in the living room didn’t have a curtain, and also didn’t lock, and the dryer wasn’t working. Which being in Tahoe, we need a dryer due to being at the lake daily. We called the front office and said they would be able to assist us in the morning. They offered us two units to look at, which one didn’t have AC and it smelled horrible. The one we chose, still didn’t have AC, but there was a curtain and doors locked at least. We had to re-pack from the night before and move to the new unit. The next day, we noticed the fridge wasn’t working which caused our food to go bad and had to buy more daily. The overall resort area is not kept up and it looks almost abandoned. We were very unsatisfied with our stay here and spent a lot of money due to groceries having to be thrown out. The description says the amenities are included, and they aren’t. It also says they have AC, which the units don’t. We will never stay here again.

Check in staff was horrible

Everything good except air acondicion

Never received the code to check in. Never received the QR code for the pool. Was never told you had to also pay for pool access.

The pictures online and what condo we were in were totally different. We were suppose to be at Timber Creek next to the Village but they put us in Aspen Grove. I had a one level booked with Expedia but we were in a 2 story which was terrible because I am handicapped and can’t do stairs. So I had to stay in my room downstairs the whole time.

Went for one night and it was not comfortable for me and my guests to say the least. There was no direction as to how to handle hot weather as we were not made aware of the no A/C in the property. The homeowner and property need to know the summers are getting really hot and make guests aware of this and be prepared with portable units and additional fans. We had 5 children with us and the temperature was 86 degrees at 930 pm. That was completely unacceptable and made our stay unenjoyable as we were only there for the night. Luckily the maintenance was able to bring out extra fans but this did not get resolved until 1030 pm. A refund or another accommodation for a later date should be in order as we are really upset about this experience.

The rooms are old, and the bathrooms are woefully outdated. The shower dripped all night long.

No air conditioning- room temp was over 80 degrees. Room was filthy

No one to help me and could not find my lodge for a long time because how confusing it was to find and almost had a heart attack. Will never stay here again!!!!! and will not recommend to friends & family.

Everything

Property was a bit dated.

It was dirty and stained. Simple that’s it , dirty and stained. Kitchen was great! Everything else not so much.

My family and I had a great time at your facility. I appreciate that you had a little village in back that we could do several activities.

The room was very nice, but I had some issues. First, there were dishes left in the dishwasher from the previous guest. Next, I couldn’t get the dishwasher to work so that I could wash said dishes. Then, I couldn’t get the water to come out of the shower head. Very strange. I tried turning the valve every possible way. I tried pulling the valve out and pushing it in. I finally just gave up. And, yes, I know I could have called someone, but I just didn’t feel like dealing with anymore inconvenience. I was also charged an $84 “resort fee” which was not mentioned when I booked the room. (Maybe it was stated somewhere, but i wasn’t clearly made aware of it until I checked in). There was no pool available, and the jacuzzi was cordoned off. So the only “resort “ amenities are through Northstar. (I live in Northstar and already pay for Northstar through my HOA fees. I told the guy this at check in, and he just slightly apologized and said it was a “bundle.”) And finally, I was told when I checked in that if I didn’t return the plastic parking pass or the plastic room key card, I would be charged $100 for each item. They said these items were “privately owned” and that was why. I was not planning on losing these items, but I was uncomfortably aware that I must know where they were at all times.

The area and resort are nice. Nothing spectacular. The 1 bedroom condo that we stayed in was quite comfortable but the finishes and furnishings were outdated and need updating. Location is convenient to downtown Truckee which is nice.

Amazing! Everything went smooth. Shuttle service super easy and efficient. Great trip!

It is ski in ski out property located on the slopes of Nortstar resort. Very beautiful views, cabin was modestly cozy and comfortable.

The beds were absolutely horrible. We checked out a day early they were so bad. We tried to get an upgrade and pay extra but that didn’t really materialize. If I returned to timber creek lodge it would only be with the option to change rooms based on the condition of the beds.

Amazing

Weather conditions prevented travel and roads were closed

Bed was terrible. Felt every spring in the bed. Did not sleep.

The down stair heating ducts need restrictors, the rooms downstairs heat to 80 degrees and then 15 minutes later all the heat has gone upstairs. So the temperature swing between 55 degrees to 80 degrees downstairs.

The property they gave us was far away from village and not at all matching how it was advertised. We actually had to take shuttle to the village which again was not at all mentioned anywhere. Complained to Expedia but they are blaming the Northstar resort and saying the resort is not responding. The place was old and noisy. It was not at all worth it for the high price we paid thinking we will be in the village.

No WiFi, lights not working , too far away from village and way too expensive

The stay at Northstar was awesome. Room was great. Would do it again!

Access was difficult with several flights of stairs, Aspen 3162. TV wasn't working. Coffee maker was broken and light over the sink didn't work. Freestanding lamp socket was broker away from the base, but was able to reinstall so we could get it to work. We were not warned that heater was cast iron gas stove that made a terrible condition racket when warming up and cooling, unable to sleep. Asked front desk to get repairs done. Repairman showed up over an hour later not able to replace coffee maker or repair lights. As an independent consultant who audits commercial properties this was on of the worse hospitality units ever encountered. Don't know the condition of other units just this one. We will not return.