Casa Marina Beach and Reef - All Inclusive
3.5
Average(1,029 Reviews)All inclusive resort in Sosua
2 full beds
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this all inclusive resort
Ocean-view property with a nightclub, near Playa Alicia
At Casa Marina Beach and Reef - All Inclusive , hit the beach, dine onsite at El Batey, or enjoy a drink at one of the property's 3 bars/lounges.
Housekeeping is available on request.
Casa Marina Beach and Reef - All Inclusive offers 675 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with cable channels.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
At Casa Marina Beach and Reef - All Inclusive , hit the beach, dine onsite at El Batey, or enjoy a drink at one of the property's 3 bars/lounges.
Housekeeping is available on request.
Casa Marina Beach and Reef - All Inclusive offers 675 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with cable channels.
Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Amenities
Pool
Air conditioner
Parking
Hot tub or spa
TV
Garden
Map of Sosua
Available Rooms
Standard Room, 2 Double Beds, Garden View
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Garden View
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, Ocean View
2 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Exclusive Room, 2 Double Beds, Pool View
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.5
Average(1,029 Reviews)3.5
Check in process was bad, they lost one of the rooms on our reservation and were ultimately accomodated in a subpar room in a different building than the rest of our group. Some of the complaints from our group were - cockroaches in room, wifi was not included and once you pay extra for it, it will only work in common areas and not in the rooms. Air conditioners will not go below 76 degrees. Rooms are outdated, peeling paint, sheets have stains, water pressure very low. Lastly the food we had on site was very bland and tasteless. Not a very good value given the price of this "all-inclusive". The only saving grace was the central location right by the water as well as the clean pools.
3.5
I did not like the expirience, the rooms are not updated, when i got into my room they didnt have toilet paper, I had to call them to bring some, the air conditioner barely worked in the room, the wifi is not included you have to pay seperate and they said that the wifi is not guaranteed inside the rooms, noone gave us a tour around the place, overall I dont recommend this place.
3.5
Good
3.5
It was clean the staff were nice but the food was bad
3.5
Unacceptable Experience
I was horrified to find multiple cockroaches in my room at casa Marina during my recent stay. I understand that mistakes can happen, but the sheer number of roaches and the hotel's response to the issue was unacceptable.
I notified the front desk immediately, and they seemed unconcerned, offering only a half-hearted apology and a room change.
The new room they said it was upgraded room it was roach-free, but the damage was done. I was unable to fully relax or enjoy my stay due to the initial infestation.
The bedsheets didn’t smell fresh. The new room wasn’t the cleanest. I booked a room for 4 only two towels in the bathroom. The buffet no variety of food. The staff were not that friendly. The shows Súper boring.
The only thing I liked about this hotel was the beach and the Disco.
3.5
I didn’t have reservation. Laioneck was really helpful and offered a great customer service. Waterfront restaurant. Nice view. My 2nd time was pleasant 🔥🔥🔥🔥
3.5
Deberian incluir wifi
3.5
Travel with my famil! Terrible hotel, poor cleanliness and bad attitude. The room was dirty,out dated and extremely uncomfortable,the staff are very abrupt and rude and have zero customer service skills, ...
3.5
I had an ocean view Room booked , my view was blocked by trees, also, they do not inform you about need for reservation for dinner if you prefer not to do buffet again, other restaurants are open just one at a night… even though was empty on a Tuesday night, lady didn’t allow add in for dinner, the instructions for dinner reservation are also incorrect, they say a one hour window at the reception, the reception says another time at one of the closed restaurants, you go there as can’t be made over the phone, then person en charged is in another place… Dinner at italian was just ok, the medium steak comes very well done, red wine was exchanged for beer as not very good….almost went to buffet after the “special” Italian dinner. There’s also a new area with new buildings with separate dining space, some employees were genuinely nice, others were fake nice… overall was good to go and probably would not go back…
3.5
It way a last minute trip. Would never stay again. Rooms DIRTY GROSS. you got 2 towels each day in late afternoon. Needed one just to clean the floors
Location is it’s only asset
3.5
This hotel had an obvious distinction on a more comfortable and better side of rooms in the same building. One side is obvious what you pay for as is the cheaper side of the building, even the doors and paint of the hallways are different. My room I’m assuming was on the bad side, it looked like a cheap motel room and the bathroom the same. Hopefully the better looking half is indeed better. Some of the stuff are just not as attentive and accommodating as some of the other hotels I went to.
3.5
Excelent
3.5
Pool
Not properly maintained full of sand.
Especial on the three pool on the reef Dirty no bars on pool
Bars
Too far front pool Open 10:00am closet 1:00am
Food
Good food
3.5
The action is not good
3.5
Beautiful place just not well maintained! You can see signs of water/mold on walls and bathrooms are old and dirty.Also pools are not the cleanest. Staff was friendly and accommodating. Food was good but drinks not so good since they use cheapest of liquor and juices were horrible. Best part of all was the beach and views.
3.5
Balcony was dirty, and had to wait online to eat.
3.5
Called stated toilet would not flush waited 5 hour's for someone to fix it, mold on the ceiling, roaches in the bathroom, liquor and drinks dont taste good , no room service, no liquor for mini bar , Food is good
3.5
The hotel is super old. One of our beds had a wheel missing. It was prompt on a wooden block to keep it up. We reported it to the Receptionist personally. They proceeded to take a photo of the picture I had on my phone and said they would report it. This was on the first night..No one came to fix it. Also there were small cockroaches in our bedroom. Gym needs new equipment. Food had limited options. Not worth the price.
3.5
Not as shown online
3.5
Deteriorated bathrooms, slow toilets/bathtub, worn out/broken towels. Some personnel were rude especially to children. One of the worst ones I’ve been to in puerto plata. The only nice thing was the ocean view and the reef with the mini pools by the reef.
3.5
One of the worst resort that i ever been i got a room with a broken mirror i ask for a upgrade and pay the difference to a better room and when we went to change gor the night i found roaches all over and crawling on my luggage so i decided to leave the resort in the morning
3.5
Clean. Good air conditioning in room. Dining was good.
3.5
Very attentive staff
3.5
It was very nice and we love it and the kids had lots of fun
3.5
They Did not gave me the two beds that i pay for and the Room was with cocoroch and lizards. I Did not stayed i want my money back.
3.5
Our room was beautifully decorated with fresh flowers and a beautiful ocean’s view.
I highly recommend!
Nuestro dormitorio estaba decorado hermoso con flores frescas y la vista al mar es hermosa.
Recomiendo hospedarse en Casa Marina.
3.5
The hotel needs to be updated. The sheets were dirty when called to changed it took 3 calls and walking to the front desk demanding clean sheets or a new room because one of the beds couldn’t be used, all that took over an hour with waiting. The curtains were dirty. Room had a weird smell. One slow stream coming out of sink, we asked for someone to fix it, we couldn’t wash our hands. We got back to the room the sink was fixed but our bathroom floor was filled with water. They fixed it and didn’t clean up after themselves. The pictures definitely need to be updated false advertising! The food was not it.
3.5
Our stay was pleasant and we had a good time, the staff were awesome nice people, willing to serve and with a smile on their faces, always giving us solutions since the check in, security, bell boy, receptionist all of them were exceptional, really hard working people.
The food is great, a lot variety and well cooked.
The property itself needs more care, general maintenance of the buildings and shareable areas, like when you are exiting the lobby after your check in, there is at water wall that’s really dirty, and the entrance of main restaurant El Batey the water ways also are pretty dirty and needs to be clean it looks disgusting especially in the place where you eat most of your meals.
The show at night was great really good performances, really good.
In general we had a good time.
And this is for the administration, this is an iconic place in DR and one of the first in Puerto Plata when the tourism industry started here many years ago, you should take more care of a place like this, and you are supposed to know what I’m talking about.
Thanks.
3.5
Ok
3.5
We left Sosua By the Sea for better amenities, so we went from $67/night to $167/night and when we got to the room the patio door handle was broken and door was jammed so you can’t slide it and go out to the balcony. We had to call 3 different times throughout the day before someone actually came in to fix it. Then the air conditioning became an issue. It would randomly stop working, and the room would overheat. Again 3 different calls over 1.5 days before someone showed up. He said he fixed it but we never did get air conditioning. This with 94° weather outside. Another thing: as we are doing mission trips in Haitian villages we had requested lunch boxes to be prepared. Sosua By the Sea does that seamlessly and they are ready at the front desk every day before you even ask for them. Casa Marina said they were going to provide the same service, instead when we showed up at the Buffet as requested, no one knew anything about to-go boxes, and it took three people and 45 minutes of back-and-forth before they told me that no boxes were available. Then we had to escalate to the supervisor, and finally the boxes appeared. We ended up filling the boxes up from the breakfast buffet. Sosua by the sea actually makes you lunch boxes with lunch food in them.
All in all, if we were to come back to the same place, we would much rather go back to Sosua by the Sea, although they have fewer amenities the amenities they do have our up, running and maintained better service.
3.5
Excellent
3.5
Location was great, the room 2118 was a dump, smell awful, no hot water, squeaky loose bed, everything looks like 40 years old, the safe box was totally rusted out, two bath towels, no wash rags or face towels, tv didn't work, $135.00 per night then he upcharge us additional $30.00 to change rooms to #725 only difference it smells better, no hot water, beds was a bit better. Then the worst happened breakfast next morning they had the audacity to tell us we sat in the VIP AREAS to eat breakfast.. this place is for folks that never left home that don't know what to expect staying in a motel... don't do it its a dump...
3.5
SPA was very good, well priced. Beautifull beach and you can see sun set and rise. I enjoyed it.
3.5
Property excellent. Aronund the hotel I do not like a lot of protitutes
3.5
Great people at this resort. Room had a smell to it in both room. Water pressure for the shower could have been better. Food was great
Needs to upgrade somethings
3.5
My bathroom was full of bugs, someone went to clean it but just put a chemical in there that left a bad smell and lots of dead bugs. Room Was outdated and not a huge selection for the buffet.But the Staff were are very nice and waiters in the buffet were very attentive to our needs. Received a massage at the spa, the ladies were all very sweet and professional. We did have a good time just the resort needs some TLC.
3.5
Mm
3.5
I enjoyed my stay, the property is well kept. The staff is courteous and super friendly. I did not like the limited food options, i think if this is fixed the hotel would be an excellent vacation option.
3.5
Worst place ever if you are going with your kids.
3.5
The people at the front desk was very attentive and nice. However, the room I was in, the toilet wasn’t flushing and the bathtub wasn’t draining. The lifesaver by the pool was really annoying and had a nasty attitude because they wouldn’t allow kids at the big pool even if they are with their parents. The previous day we were in the pool and the lifeguard didn’t say anything cause according to him the pool was empty so there was no need for the kids to come out. This just shows negligence and I was very disappointed. Also, the food was not great and it was hard to find something that I really liked.
FAQs
How much does this all inclusive resort cost compared to others in Sosua?
The average price for a rental in Sosua is $220 per night. This rental is $35 less expensive than the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Casa Marina Beach and Reef - All Inclusive . For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Casa Marina Beach and Reef - All Inclusive . Enjoy the water!
Is Casa Marina Beach and Reef - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Marina Beach and Reef - All Inclusive ?
We found 6 amenities for this rental. This includes pool, air conditioner, parking, hot tub or spa, and tv.
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