Candlewood Suites Indianapolis, an IHG Hotel
4.0
Good(940 Reviews)Hotel in Castleton, IN
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Indianapolis hotel in Castleton with a 24-hour health club and a 24-hour business center
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Weekly housekeeping is available.
Candlewood Suites Indianapolis, an IHG Hotel offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Weekly housekeeping is available.
Candlewood Suites Indianapolis, an IHG Hotel offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Map of Castleton, IN
Available Rooms
Studio Suite, 1 Queen Bed
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)
1 Queen • 1 Sofa • 525 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Suite
1 Queen • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Double Beds
2 Double • 365 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)
1 Queen • 525 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(940 Reviews)4.0
Hotel was run down, no blankets or extra pillows for pull out. No service to get more, jacuzzi was closed, pool was like an ice bath. Noise was out of control after 1030pm. Called front desk several times but nothing was done loud stoping slamming and yelling until almost 4am.
4.0
I love this hotel, it’s very comfortable and the staff is excellent!!!!
4.0
It was great! Stayed for the Eras tour and it was a perfect distance to downtown!
4.0
The bed was comfortable however the temperature was miserable. The unit did not work properly and I woke up several times due to being too hot.
4.0
Highly overpriced!!! Nothing in our room worked, dishwasher and no climate control. Had a full size kitchen but no pots and pans to cook with and no cooking utensils. Swimming pool and hot tub not working. We spent over $800 for the room, not counting the extra money for supplies. Never again will we be back!!!
4.0
Every thing was basic - no frills but no problems
4.0
We reserved a handicap accessible room and was given a different room which was much smaller and not handicap accessible at all. False fire alarm in the night (alarm pulled by a child). No communication from the hotel at all about this. Poop and hot tub were out of service and wasn’t told this at reservation time.
4.0
Every thing is broken and not clean . Will not be returning ever
4.0
I arrived at the hotel and was told they were completely booked and had no room for me. They claimed to have tried to contact me phone, but I received no call. Hotels.com had already charged me, but thankfully, I got a refund. I will never stay at a Candlewood Suites again. Horrible experience.
4.0
We had a large room that was neat and clean. Everything worked great and we felt safe in that hotel. Cold pool, and the hot tub wasn't working for the entire duration of our stay. Not a deal breaker. Very friendly staff. Overall I would stay again and recommend this hotel.
4.0
One of the reasons I booked a room here was for the swimming pool. We weren't informed that the pool was out of service until we arrived. The carpet in our room was so dirty, that the bottom of our feet were black from the dirt. And it felt damp in some spots. No wash clothes, hand towels, or extra bath towels in the bathroom. No bath mat on the bathroom floor to prevent slipping when you get out of the shower. Room wasn't stocked with enough supplies for the coffee pot. Paid over $300 for a 2 night stay. Too much for what little we got.
4.0
property was clean and the staff were very helpful.
4.0
This hotel showed an 8.0 rating and it said Excellent. Not even close. While the staff was very pleasant the hotel was not, no ice except in the refrigerator which had to make it, run down neighborhood, the outside of the building looked good but dilapidated inside, cheap furnishings, no nrmal bath amenities, pool was not working, the desk did not answer the phone because only 1 person was there,tv would not work and no instructions until the desk when we went down there gave us the "trick",terrible mattress.
This was the worst experience we have ever had in a hotel and should receive a refund. I think I am through with Hotels .com
4.0
Not a good short stay hotel
4.0
Our room had a double bed and couch. They folded in to hide a bed. They did not have pillows downstairs or in the room for the bed the sheets I had to wait to get cleaned and they only provided you with three towels when it was a room for four.
4.0
Dirty and stunk
4.0
Only issue was the washers, 3 were broke so only had 2 working for everyone to use
4.0
No hot water and was offered no discount for the inconvenience. Had hot water for only day of my stay. Terrible.
4.0
I never got to check in. They over booked and I did not know till I arrived. When I asked about another hotel, I was told we don’t know. You don’t have a room here. Sorry. So much for the email from 2 weeks earlier that indicated I had reserved a room. And so much for customer service. I say, so much for customer loyalty. Never again.
4.0
We arrived at the hotel at 5:15 pm and had to wait on our room to be ready. Little or no amenities.
4.0
N/A
4.0
The facility is older. Undergoing some renovations. Room was very nice with lots of space, full kitchenette, and bed was comfortable. For the price compared to other options in the area was good.
4.0
Tv did not work
Phone did not work
Flys in the room
Lots of them
They said there was nothing they could do about the flys
No other open toom to move to
Dud get $20 off for the fly’s
4.0
Pool/ hot tub was not operational
4.0
When we got there we got into our room and there was mold in the air conditioning unit. I called the front desk and they moved us to a different room. Then in the morning I went to get coffee and there was literally 1 sugar packet in the entire hotel. It wasn’t a bad place for our 1 night stay but I will choose somewhere else to stay next time
4.0
We had a subpar room(next to elevator), and our refrigerator made so much noise we couldn’t sleep. Disappointed all around
4.0
The pullout sofa bed was… broke? The sheets weren’t changed, bathroom door hardly closed, kitchen drawer was broke, tv was broke and the hot tub and pool were filthy. Hot tub water was brown and smelled awful.
4.0
It was fine. No issues. Clean. Friendly
4.0
We’ve stayed at this property many times in the past and have no issues with check in, the room or facility, this trip was no different. The check in was ok, I had to fill out paperwork at check in indicating my parked car, the room was good, it was what we reserved. There were no surprises…..until I received an Onstar alert at 3:26am saying there was a theft indicated with my vehicle. Of course I didn’t see it until a few hours later. Thankfully my truck was still there but the drivers side rear window was smashed in. Surprisingly nothing was stolen. When I questioned the attendant at the desk she never came out to look at the vehicle and said the cameras in the lot do not work. She texted someone then just told me that I have to call the cops, which I did. There was no further discussion with anyone from the hotel. Not even when I checked out. I get that we park at our own risk but it would have been good to know ahead of time there are no working cameras in the parking lot, that could be considered a big safety red flag. I even parked under a bright light, not in some dark corner. Needless to say, I probably won’t be staying there again.
4.0
Room was clean and spacious. Staff was friendly and helpful. Would stay here again.
4.0
customer service clean rooms
4.0
Vwry fliendly
4.0
This place is ok
Need some maintenance work
TV not working
Toilet shaking/loose that you need to hold on something
Nothing special for the price
4.0
The shower did not work properly, the TV remote did not work - no volume control and no way to adjust on the TV itself, no on/off - I asked told the front desk and was told someone would be by to address that but never saw anyone. Hallways smelled like a dirty diaper. The only saving grace was the friendliness of the front desk employees who were very nice to deal with.
4.0
Older property. They were doing a facelift on the exterior. Fully equipped suite. Full size fridge, glass top two burner stove, sink, dishes and a dishwasher. This is setup for a long term stay.
No food facilities on sight. Good restaurants 50 yards away with a market in the opposite direction.
4.0
The smell was terrible the staff are rude
4.0
Booked this hotel specifically to be able to go swimming in the mornings & even tho there was a 9:00 a.m. to 10:00 p.m. sign on the pool we were told the pool is only open from 5:00 p.m. to 10:00 p.m. (Not worth the price right there.) When we first arrived I spilled a little of my drink on the linoleum kitchen area floor, wiped it with a white towel & it was almost black from how dirty the floor was before we got there. Drank the s***** in-room coffee the first morning, found the hotel coffee maker in their little store & wanted to get it the 2nd morning but there wasn't any & no offer to make any, received another packet of s***** in-room coffee instead. The remote didn't work for the TV entirely either, you have to watch it in condensed small screen mode on an already small TV.
Pros-The bed was comfortable & the bedding & towels were fresh & clean. The employees were friendly & tried to be accommodating, but this hotel definitely needs better management.
4.0
Will stay again 👍
4.0
I have stayed at this hotel many times. Every time I am in town I check there first. Very clean hotel. Very friendly people there.
4.0
It was a bit run down
FAQs
How much does this hotel cost compared to others in Castleton?
The average price for a rental in Castleton is $127 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Indianapolis, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites Indianapolis, an IHG Hotel. Enjoy the water!
Is Candlewood Suites Indianapolis, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Indianapolis, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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