The worst experience I’ve ever had. We checked in late night/early morning and had been driving all day. We get in the room and it was disgusting. The sheets were dirty. There were stains on the wall that looked like someone had urinated on it. The bed was broken and had no support so you rolled to the middle. When the mattress got lifted to see what was wrong with the bed, there was a used condom underneath it. The only reason we even stayed at all was because of the time of day and we were exhausted. We went to the front desk and asked if we could check out early and get a refund for the nights we weren’t staying and he said that was fine to check out by 11. (I choose to pay at the hotel) When we went into the office in the morning there was a different person at the counter who was refusing to issue a refund. He said because it was through a third party there was nothing he could do. He refused to call a manager. I contacted hotels.com (who were amazing). They said because I paid at the hotel he would have to issue the refund. Hotels.com tried to call the hotel and I watched as he kept answering, putting them on hold and hanging up on them. He made no effort to be helpful and almost seemed like he was trying to be difficult. I know it’s a motel 6 and I wasn’t expecting luxury but the condition of this place and the customer service was crazy. Lesson learned. I’ll spend a little extra next time. It’s worth the peace of mind.

it was alright, besides the fact that everything was wrong with the room. when we first arrived the bathroom light didn't work so we had to call maintenance to fix it. but when we tried to call the front desk from the room phone, we realized it was unplugged from the wall and the hang up bottom on it was broke. so i had to call them from my cell. later on after the light was fixed, we realized that we're also missing batteries from the remote for the tv so we just didn't watch any of that. then later when i go to brush my teeth, i get done and decide to use the hand towel on the wall to dry my mouth off with. i just barely touched it and the whole towel rack fell off the wall. lol

Easy reservation

Everything ugly dirty and smoke odor

Great staff

It's ok

They very bad

The room was a awful. Black mold on the walls in the shower. Broken towel rack. Tile base board was broken and holes in the wall. The chair looked like it was pulled from the local garbage dump.