clean well maintained and easy access to parking lot for loading and unloading car

I booked a room for one night as we were passing through. It was my husband and I and our 2 kids so I made sure to specifically book a room with 2 queen beds. I chose this hotel bc I’ve had good experiences with this line in other cities. When we got up to our room it was a king bed and a very uncomfortable pull out sofa. I called down to the front desk and said I booked a room with 2 queens bc there are 4 of us. They said the sales department overbooked the hotel and they couldn’t move us so we could cancel it or deal with it pretty much. Something was going on in the area so there was no available rooms at other hotels and we were pressed for time so we had to deal with it. I could have paid way less for a more comfortable room as I had more options at the time I booked the hotel. It wasn’t my fault they overbooked the rooms and they should have honored what I selected.

Good location North of Atlanta, easy access of 75

Staff was friendly and helpful! Room clean and nice with super comfy beds & pillows!

Quick overnight stop.

Im not sure the guys name that was working last night March 23rd but he deserves a raise. He never sat down he was constantly cleaning and making sure everything was as it should be. Its hard these days to find a good worker and he was definitely a great employee

Night attendant was very helpful and went out of his way to locate places to go to.

The beds were too soft. Lighting was almost non existsmt. TV streaming did not have the band width to handle all the rooms. House keeping did not make the beds and only left one wash cloth. Breakfast was lacking in choices. Will not stay there again

This hotel was only average. It was convenient. When I arrived, there was no one at the desk. The staff member on duty was sitting in the lobby playing games on her phone. I was not greeted at all and she never once smiled. She did not ask me anything - not for my ID, not how many keys, etc. She stared at me until I said I had a reservation. Breakfast was ok, but not up to Holiday Inn's usual standard. Food ran low and was not replenished.

Older building but very clean

Great

A really nice hotel. Tina at the front desk was great ! Pool was cold but felt good on a very hot day !

What we liked: Shower and water pressure was fabulous. Staff was nice. Bed wasn't firm so we slept well. What we didn't like: - My wife and I spent a 5-day stay scooping up and disposing of millipedes in our room, about 15/day. Gross! Nothing stopped them and we had no other choice but to stay in the room. We were in town for an AAU basketball tournament and no other rooms in the area were available. Hotel staff paid lip service to the problem. We were offered the only other available room but a previous guest smoked in it. Yuck! - The doors are old, have large gaps with the doorframe, and stick. My boys had to bang their door hard just to open it. - The breakfast was inedible. Yeccchhh! - Our bathroom fan rattled so loudly, it gave you a headache - TV had frequent glitches in the video. Annoying. - We endured a constant, feint, beeping sound for 3 days until we discovered it was the bed headboard. Unplugged it. - In-room clock didn't work - Very noisy. We were right next to the stairwell and an outdoor exit. We used earplugs to sleep. - Room 101 should be taken out of service and fumigated and repaired. - Overall, just a high-traffic, painted over, old hotel that was "updated" with the IHG room decor. I liked Holiday Inn Express until this stay. I'm likely to be more circumspect in the future.

Lots of dead bugs on bathroom floor.

When we arrived to check in there was no one at desk. Once in our room, I had to ask attendant for a different coffee maker as the original would not make coffee. He was very thoughtful about this and when we decided on purchasing a candy bar, he said gratis. The next morning , between 6:30-7:00we were ready to begin our trip home after breakfast but nothing was prepared . We were biding our time enjoying coffee when I noticed a woman carrying what appeared to be grocery bags of groceries walk through lobby & into kitchen area. By now it was 7:30 AM. Yes, we waited until we were fed before checking out & again , no one at desk. This will not affect our future reservations at HIE as we know sometimes, things happen. PS.. a light above the coffeemaker area would be welcomed and trash can by the desk. Thanks again for a great nights sleep.

Booked 2 rooms weeks ahead of my stay and requested adjacent rooms or at least rooms on the same floor. Only one of the room was ready when we arrived. Had to wait about an hour for the second room to be available. Pool was not available either. No toilet paper and bath soap in one of the rooms. However the staff was very helpful and accommodating.

My husband and I stayed 2 nights the housekeeper was so nice. She stayed checking on our room to make sure it was cleaned every day. The hotel has Dove soap, lotion, and body wash available to use in the bathroom. We will definitely stay here again in Acworth, GA. Free complimentary breakfast every morning.

The place felt good to me. It was just what i needed to feel safe and relaxed to rest,and it is in a good location to meet ones needs overall.

Nice property. Friendly efficient staff

The desk staff upon arrival and in the morning was phenomenal- personable, kind and helpful. I was frustrated by the equipment in the fitness room- the treadmill, bike and elliptical were all out of order; not one was fully functioning. The first floor ice maker was also out of order and the light on our bathroom mirror did not work. Breakfast was good and the room was clean, but other things were in disrepair.

AC unit in room made loud awful noise. Kept us up alot of the night

I booked a "2 bedroom suite" per my expedia confirmation. Room was one bedroom with a sofa sleeper. Desk clerk said they do not have 2 bedroom suites. Room was located above the first floor entrance. Every time someone opened the sliding glass entry doors we could hear it in our room - all night long. Sounded like opening and closing a metal file cabinet drawer. Road noise due to tractor trailers parking in front of the hotel. Room was so dark and depressing, not enough lights to read by . Window was blocked by concrete facade. Had to ask twice for linens for the pull out sofa bed. Brought one fitted sheet and a blanket. Mentioned noise issues to front desk clerk upon check out. He shrugged his shoulders and said, "we have people checking in all night." Apparently they are aware of the problem but still sell the room as an upgraded suite. First time staying in a Holiday Inn Express...

I booked my stay online in the parking lot out front the hotel through hotels.com. When I went inside found out that they did not except pets. So I asked for a refund and they said no no keep in mind. This was only a 20 minute timeframe from the time I booked it until I walked inside. And they did not honor a refund. But told me I could kindly pay $150 nonrefundable pet fee. I disputed the transaction with the hotel, and they declined my refund.

Great

Good access and parking

Walk in shower

Ty

Ok but I had to switch rooms because the tv didnt work. Service was ok, staff was not really friendly but they answered questions and provided services. Breakfast was good, but the only choices of meat was pork sausage or bacon! What about those that dont eat pork?

The people made it a great stay.

No shower curtain. AC unit is making a lot of noise. Bathtub could be cleaner.

Ok

Apparently the hotel is doing renovations and as a result half the parking spaces are filled with construction materials. Of the remaining ones, half were filled with folks using trailers and parking longways across 4-5 spaces. We had to park in the4 street in front of the4 hotel. Check in was great and the lady at the front desk was fabulous. The room was comfortable and the bathroom was fine. Until my son went to take a shower - and there was no shower curtain. So we had to go back down to the lobby to request a shower curtain This was 10:30 at night so housekeeping was gone. The front desk lady found us a shower curtain - and to her credit she offered to come put it in for us, but she was busy and we did it ourselves. The next morning, Holiday Inns are supposed to have this nice hot breakfast - but not this one. They were out of everything. No hot anything no eggs, sausage pancakes, etc. No sweet rolls. All they had was some cereal and yogurt. We thought they would restock but no they just said they were out. So we had to go get breakfast somewhere else. Do not stay here unless you confirm the renovations are done and they will have breakfast.