The staff are great; friendly and polite. The hotel was very clean however the condition is dreadful, well past its sell by date! Some major works need doing. The rooms are on the small size too, and do not have any tea/coffee making facilities. A shame because you can see the hotel has so much potential. Great to be right on the beach, plenty of parking. The pool is a good size but again needs some TLC although it is cleaned daily.

Nice breakfast buffet and nice pool and beach

The hotel and grounds were beautiful the area is limited for eating and you mostly need to drive

The hotel is near touristic attractions and there is easy parking, great pool, great restaurant. But, the room was a little outdated, the bed was extremely uncomfortable and the AC very very loud.

I recently had an incredibly disappointing and frustrating experience at Hotel Villa Romana. Not only was the stay itself subpar, but I also encountered a serious issue with theft and the hotel's refusal to address it appropriately. 1. Theft of $500: During booking, I was overcharged by $500. I immediately reported this to the hotel management, expecting a swift and thorough investigation. Instead, I was met with indifference and denial. The staff was completely uncooperative. 2. Refusal to Refund: After numerous discussions and escalating the issue to the hotel manager, it became clear that they had no intention of compensating me for the stolen money. The manager was dismissive and refused to take responsibility or offer any form of reimbursement. This level of customer service is completely unacceptable, especially given the seriousness of the situation. 3. Poor Customer Service: Apart from the theft, the general customer service at Hotel Villa Romana was extremely poor. The staff were unfriendly and unhelpful, making my stay even more unpleasant. Simple requests were often ignored or handled with a bad attitude, which further tarnished my experience. 4. Room Condition: The room itself was below standard. The cleanliness was questionable, with dirty carpets and a musty smell that persisted throughout my stay. The bathroom fixtures were outdated and poorly maintained, adding to the overall discomfort. 5. Lack of Amenities: The advertised amenities were either unavailab

Great hotel right on the beach. As it was November there were hardly any bars/restaurants open in the evening as they had closed for the season. Hotel was lovely

Parking was easy although it was out of season. Right on the beach front. Hotel was clean and comfortable and offered a good breakfast.

Lovely place, friendly service