My family was very happy with our stay. When I arrived to check in the front desk wasn't sure if our room was ready, so I left my phone number and we went for ice cream. We hadn't been gone for 5 minutes when they called saying the room was ready. I appreciate them valuing my time and not asking me to sit around in the lobby with my young kids. The pool area was very warm, which makes for a more enjoyable swimming experience. The staff checked in periodically to make sure there were plenty of towels as there were a lot of people using the pool. The beds were comfortable and the room was clean. The breakfast options were good although I wish they had a waffle or pancake maker. We stay in the area as a half way point and will do so again in the future.

Staff friendly and welcoming. Room was clean and nicely. We found the bed to be comfortable. Breakfast was good, staff member kept items replenished. Nice hotel for a good price. Only negative was first impression after getting off the elevator was horrible. The hallway carpet was very stained and either needed to be shampoed of replaced. When we opened the door to our room we were pleasantly surprised that our room carpet was clean and not anything like that in the hallway.

We were there one night and it was fine. No bugs, clean, nice smelling room with somewhat comfortable mattresses. Would stay there again.

The beds are super hard

Nice rooms and comfortable beds. Great breakfast and nice, friendly staff. We have stayed regularly, but pool area no longer kept up and hot tub hasn’t been working last couple times. If this is resolved would definitely return.

Nice and decent place to lodge for comfort

Right across from a great distillery!

I didn’t have high expectations of the property for the age and price. I was truly blown away by the friendliness of the staff and their attentiveness to visitors. I do agree with other reviews that the carpets definitely could use a cleaning, however beyond that everything was spotless and I couldn’t bring myself to take a star off for just the carpets. Beddings were clean, high touch areas were wiped down, all lights and in room appliances were clean and in working order, and there were an appropriate number of towels for our party. The pool edge was freshly painted, pool and hot tub were both clean and in working order. Fresh towels were available at the pool and hallway was kept wiped down with wet floor signs. Breakfast was hot, well stocked and tables were clean. Check out was extremely quick and pleasant as an employee was already ready for us at the desk. We continued on to a remodeled Hampton in Kentucky after checking out and discovered we were much happier at the Normal, IL location and staff. Great job to everyone here!

Our stay was good. We did have a very difficult time opening and closing the door to our room. The concierge had to help us initially. Needless to say, The entry door stuck horribly every single time we needed to open it. The bathroom door had the same issue. I did notice a crack along the ceiling as well as one coming down the wall. I’m not sure if the door issues should be of a bigger concern due to structural issues. Hopefully the hotel takes a deeper look into the issue.

The stay was okay, a major issue was not addressed while we were there. We got to the room and the only outlets that worked were the ones with their appliances plugged in. We even bought a brand new phone charger and it did not work either. The receptionist wrote it down and said she would get maintenance up there asap, but they did not come. The electronics were very dusty but otherwise clean and nice stay.

Nice property for cost.

One night stay as we were passing through. No issues.

Have stayed here a few times. Always solid. Clean and comfortable. Starting to see some wear and tear on the walls and furniture.

Property is in a great location but needs major renovation. The lobby is ok but the room and halls need updating. Carpets need to be cleaned in common areas and in rooms.

Needs updating. Carpets, bathrooms, decor, grounds, etc.

The room was nice. The only issue was dog hair on the couch. I didn't ask for a pet friendly room.

Hot tub was hot but no jets pool area dirty, breakfast was not very tasty. Wouldn’t stay again.

Next time don’t forget soap and shampoo! Thanks!

Very polite and efficient check in staff

Everything was very nice except the pool was too warm. A little cooler water might make the air not so hot and stuffy.

There was an ant infestation in my room had snacks on my desk next morning 1000s of ant on my stuff

I mentioned to hotel staff that the desk light was not working around 6am. I was told that they would leave a note for maintenance as they don’t come in until 6:30am or so. They never showed. I was using the desk space to work and it was too dark for my liking. The breakfast is OK, it’s included in the room rate, but improvements could be made. powdered eggs are constantly refreshed, but other than terrible looking gray oatmeal, the options are not healthy. The exercise room is small, but has the basics, even a peloton. I just wish the TV in the room or on the treadmill & eliptical worked.

carpet was so nasty I was scared to take my shoes off. the room smelled of mold.

Great place to stay. Friendly and welcoming.

Great place to stay. Clean and nice size rooms. Would stay again

Hotel was clean. Breakfast was decent. Bed was fairly comfortable.

Great staff!! Even called us when my husband for got his glasses. We had a nice, comfortable, quiet room and enjoyed our stay.

Very nice property and nice staff

The rooms are a little out dated but they are very spacious! Staff was very friendly and accommodating.

Another great stay. We stay at this property every year for Special Olympics. The staff is always friendly, breakfast is always good, and the hotel is close enough to various sundry stores but far enough away from the hustle and bustle of downtown. Plus the Destihl restaurant in the parking lot is a huge plus!

Floor soaked on one side of room with overwhelming bad smell, door all chiseled out so stuck bad when tried to get in and out of room and to slam against a bunch to get in and out and shower they forgot to clean. Something happened in there with last guest so shoukd not have rented room if not ready. But hotel nice and quiet and nice size rooms so maybe just one bad room.

i did not.like the overall.upkeep..the place is tired and worn...distressed....not what i expect whem thinking of these hotelw ...weathered and sub par