The staff was very friendly and helpful. The room was clean and comfortable. The breakfast was excellent. Our only issue was with the ice machine and the vending machines. They all needed maintenance.

Reception staff was very friendly and made us feel welcome.

The staff was nice, but not great. I only got two towels in the room so when I had to hose off two kids I called down for towels and was told it would be a 45 min wait, so I chanced it and went down to get them myself. The room was okay. There were stains on the carpet and the bathroom was not super clean, but it was okay. I booked them because of the pool and outdoor area and I really felt like I was catfished. It’s just not nearly as nice as the photos. In fact I decided to skip the pool and the hot tub all together as neither was very clean, and the room the pool is in clearly doesn’t have adequate ventilation so the drywall is patched everywhere and the whole room smells awful. The outdoor area is one gazebo in a run down courtyard and it also seems to be the designated smoking area so, again, skipped. The breakfast is a lot and was great, it was actually probably the best part. All in all, I probably won’t stay there again.

Very Nice ,workers very nice ,and I got to bring my corgi she loved it Thank you

Huge wasp nest near the left side door. the bathtub dripped all night long& the bathtub needed cleaning!

We love Rogersville. Everyone was very freindly and the building all be it *semi* outdated was very welcoming and confortable. Love the lobby and dining area and love seeing the direction their headed.

The facility was not clean, and it was in poor condition. The comforter and towels had holes in them, and we were told there were no better replacements. The pool had hair balls in and around it. The first room we went to smelled awful, and they did give us a different room, at no charge. However, it was hot and stuffy, and was not clean. I will say that the staff were friendly and as helpful as they could be.

Adequate .