Wish Serrano Resort

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite | Bathroom | Free toiletries, hair dryer, towels

Family Room | Bathroom | Free toiletries, hair dryer, towels

8.8

Outstanding(1,003 Reviews)

Hotel in Gramado

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Luxury Gramado hotel in Gramado Centro with 4 restaurants
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Wish Serrano Resort offers 268 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Gramado

Nearby attractions

Cascata do Caracol

8.1 mi

Florybal Magic Park Land

Available Rooms

Premiere

1 Double • 1 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

1 Double • 2 Single • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, Balcony

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 1 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, Annex Building

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Wish Serrano Resort

$$$$

8.8

Outstanding(1,003 Reviews)

Hotel in Gramado

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Gramado

Nearby attractions

Cascata do Caracol

8.1 mi

Florybal Magic Park Land

Available Rooms

Premiere

1 Double • 1 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

1 Double • 2 Single • 355 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premier Room, Balcony

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 1 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, Annex Building

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Outstanding(1,003 Reviews)

5.0

Jul 2024

Tudo ok

5.0

Apr 2024

Otima

10.0

Apr 2023

Great hotel in the heart of the city.

10.0

Aug 2022

It was wonderful!

10.0

May 2022

The location and view of the hotel was beautiful. From my room, I could see the sunrise and sunset also city and hear the bells from the cathedral near by it was wonderful and romantic.

8.0

May 2022

Location was excellent. Lower rooms noisy in AM from parking garage employees yelling.

10.0

Mar 2022

Love the hotel. Outstanding customer service. Karaoke at night was a blast. Marcelo made all of us feel very welcome … kids had a blast. Property is pretty. Great breakfast buffet options. Very clean. Indoor pool was nice too.

2.0

Nov 2021

Ficamos quatro dias e a estadia foi boa. O serviço deixa a desejar, acredito que seja pelo Covid. Me parece que o hotel não treina os funcionários bem, estavam meio perdidos. É um hotel de pacotes de turismo, família com crianças, com muitas atividades.

5.0

Jan 2021

HOTEL MUITO BOM, CONFORTÁVEL

2.0

Dec 2020

They did inform me before I got there that all amenities were closed

8.0

Oct 2020

We had a few problems at the arrival! Key was not opening the door and room with no good view from the window to outside! I know we are facing a global pandemic, but I didn’t like the way they served breakfast (we couldn’t get what we want, they served us)! The problem with the room and view was fixed right away with a better room, the problem with the key was also solved! The location was nice, it was just across the street from RUA TORRA and walking distance from main streets! They charge from BRL 30 to 35 for parking!

10.0

Aug 2020

Grabriel was really good and attentive. He help us , on all of our questions , Told us about very cool places to try it out . Great Job Gabriel .

8.0

Aug 2019

People were very friendly!!! Victor bartender/waiter at the steak and Italian restaurant was so nice to us!! Always had a smile on his face and great customer service!!

10.0

Sep 2018

We enjoyed the restaurants, bar, and the indoor swimming pool. The room was very quiet and comfortable. We slept great!

5.0

Sep 2018

Nice, peaceful, beautiful place and have a good location...

4.0

Jul 2018

Nice hotel, extremely comfortable bed and sheets, spacious room and bathroom. Nice staff and a very good breakfast included. The only down point is the garage service, now managed by a third part company, which charges you an extra R$25 to R$30/day and takes like 10 to 15 minutes to pick up your car every time.

5.0

Aug 2017

Excellent installations and location. Very clean with great costumer service

2.0

Jul 2017

We wished to have a honeymoon experience during the weekend at Wish Serrano. The whole atmosphere of Gramado and the hotel was really extraordinary. Unfortunately , the promised king size bed was, in fact, two single beds. The gap between the mattresses was very uncomfortable and, honestly, the Wish provided us a bad experience. .

3.0

Mar 2016

Overall the resort is nice quality. Room was OK but not at 4 Star US level. good service at the front desk and morning buffet. The major issue came during dinner at their casual restaurant. I ordered 1/2 bottle of red wine from a respectable vineyard. When it was opened it clear that it had gone bad. Air had leaked into the bottle past the cork and made the wine smell like horse manure. It was totally and positively awful... I mentioned it to our waiter who then sent over another supervisor. We explained that the wine was bad but he simply explained that they do not accept returns and would not replace or refund our money. He didnt even want to test it himself. It said it was hotel policy that I pay for it even if I didnt like it. In my extensive travels around the world it is common to have an occasional spoiled bad bottle of wine due to the cork. There are typically between 5-6% of corked wines go bad if they are not stored properly. Its not a big deal...simply get me another one that is good. In the past the restaurants have been very apologetic and quickly replaced it. For the Wish Serrano hotel to charge me and act like it was my fault is not acceptable.

3.0

Mar 2016

Overall the resort is nice quality. Room was OK but not at 4 Star US level. good service at the front desk and morning buffet. The major issue came during dinner at their casual restaurant. I ordered 1/2 bottle of red wine from a respectable vineyard. When it was opened it clear that it had gone bad. Air had leaked into the bottle past the cork and made the wine smell like horse manure. It was totally and positively awful... I mentioned it to our waiter who then sent over another supervisor. We explained that the wine was bad but he simply explained that they do not accept returns and would not replace or refund our money. He didn't even want to test it himself. It said it was hotel policy that I pay for it even if I didn't like it. In my extensive travels around the world it is common to have an occasional spoiled bad bottle of wine due to the cork. There are typically between 5-6% of corked wines go bad if they are not stored properly. Its not a big deal...simply get me another one that is good. In the past the restaurants have been very apologetic and quickly replaced it. For the Wish Serrano hotel to charge me and act like it was my fault is not acceptable.

4.0

Sep 2015

Good hotel but had to change rooms because you can hear alot of noise through walls. Hotel would only change to same category room. Made us feel like we werent a good customer just one getting a cheaper room even though rooms were expensive

4.0

Sep 2015

5.0

Jun 2015

This hotel is beautiful and very well located. Staff is very polite and they're always willing to help.

FAQs

How much does this hotel cost compared to others in Gramado?

The average price for a rental in Gramado is $79 per night. This rental is $109 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Wish Serrano Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Wish Serrano Resort. Enjoy the water!

Is Wish Serrano Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Wish Serrano Resort?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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10.0

Outstanding(2 Reviews)

Routemaster

Wish Serrano Resort

Hotel in Gramado

Reasons to book

About this hotel

Amenities

Map of Gramado

Nearby attractions

Available Rooms

Premiere

Family Room

Premier Room, Balcony

Junior Suite

Standard Room, Annex Building

Wish Serrano Resort

Hotel in Gramado

Reasons to book

About this hotel

Amenities

Map of Gramado

Nearby attractions

Available Rooms

Premiere

Family Room

Premier Room, Balcony

Junior Suite

Standard Room, Annex Building

Reviews

FAQs

How much does this hotel cost compared to others in Gramado?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Wish Serrano Resort pet friendly?

What amenities are available at Wish Serrano Resort?

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