Half the casino was closed. The room was dated and no maid service.

Clean and efficient. Room was bit tired condition with weathered furniture and leaky faucet

Great!!!

Besides the long lines for check-in and the super hard mattresses, everything was awesome. Staff was very accomodating. We had a great time

Very dissappointed that housekeeing didnt come in clean the rooms,trash needed to be emptied and we needed clean towels which we called for and did not recieve until we called again the next morning, also cannot understand why we are paying a resort fee when their are things we cannot do like swimming, resort fee should be waved. I understand about covid precautions but dont charge to things we cannot use.

The hotel was beautiful. But once we got to our room it was not so clean. There was dust everywhere. My allergies kicked in. I had to take a wet rag and wipe down the headboards in the room.

Not much for kids to do no arcade or bowling during the day

Great stay for the price!

Excellent hotel, highly recommended

Great place to stay especially if you want to spend time at the casino! The convenience was the best part. If we were tired or one of us didn’t want to gamble, we could just easily walk up to our room.

very clean and everyone was very helpfull they are doing a great job with the pressure of these times

Little bit of a wait to check in. But other than that no issues. Rooms are nice

Furniture was very old with peeling veneer. The same goes for the bathroom.

Outstanding, clean and plenty of room

We have been to a few other casino's but first time we stayed at yours, going to a room is the most unsafe. In other casino's you need a key to work the elevator, not yours. You are looking for a problem

Convenient to everything . Very clean and employees were very friendly and helpful

Like the amount of restaurants available. The cleanest of the hotel .

Excellent service. Room was very clean. Great overall experience

Very nice room very nice people very clean everything you need

Arrived at 9am, was told my room was not ready and someone could contact us when it was, however we're registered. 3 hours later still no call and had to walk back to the lobby and demand my room. Shortly we were finally checked in. Got into our room and everything was okay but pee left in the toilet. It was a one night say, so we wanted to leave early so we can go back to our son, so on 2/14 we ordered room service and breakfast to our room because all the restaurants were crowded, so it arrived in 30 mins. We then uncovered our breakfast to find hair in our eggs. We called the room service and front desk immediately and was placed on hold over 1 hour without anyone answering. Called customer service to make a complaint and was told to stand by for a call back. Now we're running late, no resolution for 3 hours now and we need to get home to our son. We went to the front desk and they did nothing but note the account that we're not to be charged for the room service. We're now checked out and eating McDonalds on the way home. Sad, we were never compensated for the trouble or our time wasted. We will not consider staying at Foxwoods again. Their management are very stuck up and not helpful.

Very pleasant stay. Only one snag on Sunday am as there was no answer for breakfast room service. I was on hold for 1 hour and no pick-up.

The rooms are so nice and very spacious. The staff are super noce

The hotel was for the most part clean, but getting old and dated. It’s time to start updating and replacing some of the furniture. Staff was very nice . Casino was partially closed so it was tough not repeating the same things to do. Looking forward to after restrictions lift and get to see a show or a concert .

Nice hotel good service I wish the pools were open everything else was good

Rooms were spacious, modern and clean. The shampoo, conditioner, lotion and body wash didn’t seem to match the elegance of the rest of the room. While the bed was comfortable, the sheets were like sandpaper. The employee cleaning the room next to us was having a personal conversation on speakerphone early in the morning which was frustrating. Every employee we encountered were friendly and professional.

too expensive the machines are too tight the rest rants were closed

Grand Pequot was a wonderful stay. Staff is excellent, restaurants are beautiful, food great!

Beds were very uncomfortable hard cheap quality. Toilets unstable and move when you sit on them . Housekeeping banging on the door at 9 am

I had a really good time, lots of places to eat in shop. Rooms were really clean and staff were really nice and helpful.

arrived and 100 cars parked in front. no signs for valet. drove to self park and everything was full. finally found a lane for valet, but no attendants in sight. went inside to find a 15 minute wait to check in. Room was on no smoking floor but everything smelled like smoke. For a Triple AAA 4 diamond property I felt the rooms were outdated. TV did not work (batteries dead in remote), bathroom sink did not drain, mold around caulking in tub, kind of gross really... Went to Prime steakhouse and spent $240 for a couple of 8 oz steaks and some asparagus. Don't mind paying price if service is good and food is great, but just so-so. I would not go back again.

Overall a very Pleasant experience. I would recommend.