Hotel & Spa La Mansión del Burro Azul

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Double Bed | Bathroom | Hydromassage showerhead, designer toiletries, hair dryer, towels

Standard Room, 1 Double Bed | Living room | 40-inch flat-screen TV with cable channels, TV, DVD player

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

4.1

Excellent(401 Reviews)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a full-service spa connected to the convention center in Querétaro
A full-service spa, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and a microwave in a common area are onsite.
Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

51.4 mi

Queretaro Regional Museum - INAH

0.5 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 86 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed

1 Double • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 64 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel & Spa La Mansión del Burro Azul

$$$$

4.1

Excellent(401 Reviews)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

51.4 mi

Queretaro Regional Museum - INAH

0.5 mi

Available Rooms

Classic Room, 2 Double Beds

2 Double • 86 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed

1 Double • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 64 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.1

Excellent(401 Reviews)

4.1

Aug 2024

The staff were friendly, the hotel was clean and the beds were very comfy.

4.1

Feb 2024

Very nice and clean and accessible to train station

4.1

Oct 2023

This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !

4.1

Sep 2023

Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…

4.1

Dec 2022

The room, food and spa was excellent.Service was amazing. Loved the stay!

4.1

Jun 2022

Beautiful place, nice room, great location, but misguided advertising. The hotel offer a jacuzzi and a rooftop , but none are included with the room, it is all available for extra pricy cost. At this price I might as well go to another hotel where all amenities are included in.

4.1

May 2022

Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!

4.1

Feb 2022

Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.

4.1

Jan 2022

A nice place to stay. Super quiet, and traditional style.

4.1

May 2021

Charming hotel in the heart of Queretaro!

4.1

Apr 2021

Perfect location and very beautiful hotel!! Will definitely go back!

4.1

Mar 2020

The only thing I didn’t like was the room had no windows, therefore it was very warm. Luckily there was a ceiling fan to circulate the air.

4.1

Jan 2020

Un hotel bonito, agradable pero un gran punto en contra es que no tiene estacionamiento y la pensión que ellos te recomiendan cuesta $100 or cada 12 horas.

4.1

Nov 2019

Arriving from the outside I started to worry and said oh no but going through the door and seeing my name on the notice board things went swimmingly after that. The hotel is lovely and the staff are great and informative. I would stay again!!!

4.1

Mar 2019

I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!

4.1

Feb 2019

Es un hotel muy lindo y confortable, el personal es muy amable y tiene un pequeño desayuno. La ubicación es algo céntrica.

4.1

Aug 2018

Rooms are small.Water for shower has no pressure. No Parking .Be careful , police takes your plates

4.1

Aug 2018

Rooms are small.Water for shower has no pressure. No Parking .Be careful , police takes your plates

4.1

Jul 2018

Great location, very close (walking distance) to historical center, bars and restaurants, a parking lot would've been great, I had to park 3 blocks away. Staff was friendly, rooms were really nice, pretty and clean, although really hot! Only ceiling fans are available in the rooms, we had warm days on our visit to Queretaro so the rooms were very, VERY hot. And last, but not least, the king mattress was extremely hard/firm, very uncomfortable.

4.1

Jul 2018

Great location, very close (walking distance) to historical center, bars and restaurants, a parking lot wouldve been great, I had to park 3 blocks away. Staff was friendly, rooms were really nice, pretty and clean, although really hot! Only ceiling fans are available in the rooms, we had warm days on our visit to Queretaro so the rooms were very, VERY hot. And last, but not least, the king mattress was extremely hard/firm, very uncomfortable.

4.1

Apr 2018

There was street construction going on when we got there, which made us a bit wary, but the hotel is delightful . The place is so pretty we took pictures of it! Breakfast was also very good. The hotel is not far from a delightful plaza. I'd stay here again!

4.1

Apr 2018

4.1

Dec 2017

Very nice and cozy boutiques hotel with spa . Ornament in hotel is unique and detailed . They had welcome board at entrance and it is very small thing but made me feel happy. Also welcomed with mint water . Let us chose organic soap at reception for our use . You should experience spa if you stay here ! They have skillful masseurs and great jet bath ! History about burro azul added flavor to our trip as well!

4.1

Sep 2017

Amazing staff; they are there to spoil you in so many ways.

4.1

Sep 2017

Beautiful and cozy mansion .The stuff is very nice helpful and welcoming...They make u feel very comfortable and treat u as a queen.The breakfast is delicious..the rooms are very clean.Not to miss the spa..oh!!!very calming and relaxing.U won't feel like staying in a hotel but like it's your own casa.The location is great .close to the historical downtown.

4.1

Sep 2017

Beautiful and cozy mansion .The stuff is very nice helpful and welcoming...They make u feel very comfortable and treat u as a queen.The breakfast is delicious..the rooms are very clean.Not to miss the spa..oh!!!very calming and relaxing.U wont feel like staying in a hotel but like its your own casa.The location is great .close to the historical downtown.

4.1

Sep 2017

5 star service by staff

4.1

Jul 2017

IT WAS WONDERFUL AND BEAUTIFUL

4.1

May 2017

Great staff.

4.1

Apr 2017

Nice Hotel. They have no parking. Have to look for a place to leave the automobile. Pay police a ticket for parking in front of hotel.

4.1

Apr 2017

Nice Hotel. They have no parking.Have to look for a place to leave the automobile.Pay police a ticket for parking in front of hotel.

4.1

Nov 2016

I love the hotel!great service! Great price! Location was perfect!

4.1

Mar 2016

This was a good place to go, at first we couldn't t] find it but when we did, it was a nice place. It's very close to the center of the city and the place it's really comfortable and makes you feel like home the decoration is awesome and I will definitely go back. The staff where really helpful.

4.1

Feb 2016

had a great nite...

4.1

Dec 2015

Terrible place, more of a youth hostel than a hotel. Definitely not three star. Communal kitchen. My room was a monk's cell. No windows. A bed that required walking sideways to get in. An armoir that was 1 1/2' x 2' with 3 wire hangers. No windows. No light. A door that went out to an interior courtyard, made to look so welcoming in their photos. I had booked 9 nights. Upon arriving, they charged me for the 9 nights, without my even seeing the room. Checked out the next morning, one night. The person in charge did not know how to issue a credit. I called the hotel the following morning and was told it was Expedia's problem. I called Expedia. They said it was Burro Azul. They called Burro Azul and Burro Azul told Expedia they didn't have any money. I have begun a billing dispute with Burro Azul, expecting a credit for the eight nights I didn't stay there. I wrote them two emails. Neither of which were answered.

4.1

Nov 2014

Staff was wonderful. Room was clean and comfortable. Located on first floor across from kitchen, there was some noise in the morning. Breakfast was tasty. One sour note, though....there was no hot water in the morning. I only stayed one night, so can't say that's all the time.

4.1

Aug 2014

La mansion is a small, rustic and comfortable hotel. It has everything you need ,except parking. The hotel is under construction, so it's kind of inconvenient in the morning when workers start their job. The rooms are comfortable. Staff is excellent. They were very helpful in every way possible. Our room ran out of hot water (shower). The water was barely warm enough to take a shower. I loved their mint water (complimentary). The rate was reasonable too. My group booked three rooms and all family members loved this place.

4.1

Jan 2010

Such a cute little hotel. We were welcomed with our name on the board. Made it feel so personal. Rooms decorated very traditionally which fit right in with the Historical district the hotel was located. Staff was very friendly and gave great ideas where to visit and dine. Just a few minute walk from stores and plazas. Would definitely stay again if we return to Queretaro.

4.1

Nov 2009

Nice quaint hotel with local charm.

4.1

Jul 2009

Friendly hotel, close to the center of the town, I recommend it to all adventurers

FAQs

How much does this hotel cost compared to others in Santiago de Queretaro?

The average price for a rental in Santiago de Queretaro is $60 per night. This rental is $25 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel & Spa La Mansión del Burro Azul. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel & Spa La Mansión del Burro Azul. Enjoy the water!

Is Hotel & Spa La Mansión del Burro Azul pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel & Spa La Mansión del Burro Azul?

We found 7 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.

Explore similar vacation rentals in Santiago de Queretaro

Explore all rentals in Santiago de Queretaro

4.3

Excellent(963 Reviews)

Hacienda Jurica by Brisas

Hotel

in Querétaro

5star

1 king bed

Garden · Pool · Kitchen or Kitchenette

The best choice in Santiago de Queretaro for Hotel, for $94 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Hotel & Spa La Mansión del Burro Azul

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Standard Room, 1 Double Bed

Standard Room, 1 King Bed

Hotel & Spa La Mansión del Burro Azul

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Classic Room, 2 Double Beds

Standard Room, 1 Double Bed

Standard Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Santiago de Queretaro?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel & Spa La Mansión del Burro Azul pet friendly?

What amenities are available at Hotel & Spa La Mansión del Burro Azul?

Explore similar vacation rentals in Santiago de Queretaro

Santiago de Queretaro travel inspiration

Related vacation destinations