Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Fridge, microwave, coffee/tea maker, electric kettle

Premier Apartment, 2 Bedrooms, Accessible, Kitchen | Living area | TV, DVD player, iPod dock

Premier Studio, Accessible, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

4.1 / 5.0

Excellent(437 Ratings)

Apartment hotel in Kuching

1 king bed

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this apartment hotel

Pet-friendly aparthotel with a fitness center connected to a shopping center in Kuching
This smoke-free aparthotel features an outdoor pool, a fitness center, and self parking. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite.
Each apartment features a kitchen with a refrigerator and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

24.4 mi

Borneo Cultures Museum

2.8 mi

Available Rooms

Executive Apartment, 1 King Bed, Accessible, Kitchen

1 King • 441 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Studio, Accessible, Kitchen

1 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

1 Double • 1 Single • 635 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

1 Queen • 474 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

1 Double • 2 Single • 721 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Citadines Uplands Kuching

$$$$

4.1 / 5.0

Excellent(437 Ratings)

Apartment hotel in Kuching

1 king bed

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this apartment hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

24.4 mi

Borneo Cultures Museum

2.8 mi

Available Rooms

Executive Apartment, 1 King Bed, Accessible, Kitchen

1 King • 441 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Studio, Accessible, Kitchen

1 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

1 Double • 1 Single • 635 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

1 Queen • 474 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

1 Double • 2 Single • 721 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(437 Ratings)

1.5 / 5.0

Aug 2024

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.

4.0 / 5.0

May 2024

The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.

4.0 / 5.0

May 2024

I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.

5.0 / 5.0

May 2024

a bit rundown for the price is charges

3.0 / 5.0

May 2024

A bit dated, maintenance might be a bit lagging.

2.0 / 5.0

May 2024

The walls in the bathrooms and the carpets in the hallways are quite dilapidated.

4.0 / 5.0

Apr 2024

Good location. Staff is friendly. Just hope the room is cleaner

3.0 / 5.0

Jan 2024

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.

5.0 / 5.0

Nov 2023

the staff is very helpful

3.0 / 5.0

Sep 2023

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.

2.0 / 5.0

Sep 2023

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.

3.0 / 5.0

Jul 2023

1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall

2.0 / 5.0

Jun 2023

No water, aircon wasnt cold at all. Good location.

1.0 / 5.0

May 2023

A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.

2.0 / 5.0

May 2023

Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!

5.0 / 5.0

May 2023

A decent property nothing much to complain about, Staff are very friendly and accomodative

4.0 / 5.0

May 2023

We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.

2.0 / 5.0

Apr 2023

The entire property is rundown, the property is not maintained up to the standard. The gym is very hot with no air conditioning, the swimming pool furniture are old and safe. Overall it needs to be refurbished.

2.0 / 5.0

Mar 2023

Stayed for 4 nights as a family of 5 (with grand parents and a 10 month old baby) in a 2 bedroom apartment in Dec 2022. Location is about 10 mins drive from airport and 10 mins drive into town. It is located just opposite a mega mall, so we were able to get some groceries for our kid. We actually found sachets of coffee, tea, milo, cereal and some candies left over from the previous guest in the cupboard. Otherwise, the room is clean enough, baby crib provided and only reason I stayed there was for the freezer to keep my milk. Breakfast was served in a bento box and consists of fried noodles or rice and it was quite sad looking. Would recommend to get the room without breakfast, save the money and go to the mall opposite for something better. There's a nice quaint cafe on level 1 which you can get proper coffee and cakes too! We checked in at about 4pm, and our room was not ready. Was stressful as my 10-month old was restless and my milk was thawing out while we sat in the lobby for 45mins. Lots of room for improvement.

4.0 / 5.0

Feb 2023

Friendly staff. Comfortable accommodation.

5.0 / 5.0

Jan 2023

Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.

1.5 / 5.0

Dec 2022

Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.

1.5 / 5.0

Dec 2022

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.

4.0 / 5.0

Oct 2022

The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.

3.0 / 5.0

Jul 2022

Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).

4.0 / 5.0

Jul 2022

The one-bedroom apartment is clean and cozy. Every morning at around 7.15am, someone will ring the doorbell repeatedly to deliver a packet of local breakfast. If you do not want to be disturbed, you have to place 'do not disturb' sign on the door before you go to bed. The Spring shopping mall is just across the street. There are eateries and 7-11 beside Citadines apart-hotel.

1.5 / 5.0

Jul 2022

We booked for a two bedroom apartment and a one bedroom apartment. The one bedroom apartment is kept in a better condition than the two bedroom apartment we had; the two bedroom apartment had visible mould around the kitchen sink and its bathrooms. The two bedroom apartment also suffered from an additional leaking to its air conditioning units, drenching the tiled floors. The skirting boards showed an obvious sign of repeated incidences. We had two incidents during our 10 day stay; resolutions via a call to the reception was quite quick (except for a reported incident at 1ish a.m, whereby a technician sorted it out in the morning during their work hours; one for noting). May I suggest that further attention be paid to sorting out the mould and then a lick of paint. Each apartment came with sufficient cutlery; a nice sized fridge/freezer that worked well; beds were comfortable. Swimming pool & gym were clean and functional. One of the reviewers mentioned the filtered water stations, there were a couple of these located on each floor. Very useful for us. Staff was friendly and approachable throughout our stay. Location is brilliant - not far from both centre of town and the airport. By crossing a footbridge, it is easy to access The Springs Mall for a supermarket, clothing shops, pharmacy and even a Starbucks. Islands, a cafe located on ground floor, by the entrance to Citadines, serves a pretty decent cup of cappuccino (go there from 10am).

1.5 / 5.0

Jun 2022

Stayed at Citadines Kuching previously when recently opened - unfortunately time and poor maintenance has taken a big toll on the place. Dirty (mouldy) bathrooms and water damage from leaky air conditioners together with a general lack of maintenance was really disappointing. Staff are friendly and helpful, but it cannot make up for the poor state of the rooms and common areas. Needs a refurbished, due to poor cleaning and property management. Lots of small frustrations, which are a shame as was previously lovely - but now like the carpets, it’s a little threadbare:(

3.0 / 5.0

Apr 2022

Poor value for money. Paying extra for packed fried noodles breakfast. Aircon which starts and stops. Water pitcher still wet from previous occupants. Broken electric kettle. Worn out towels.

1.5 / 5.0

Jan 2022

I requested for a city view room. But the staff informed me that the room was fully-booked. I dont think so bcoz on the day we check-in, there is no other cust eventhough it was a check-in period. The room also not reached my satisfaction. I'd been stay there more than 5 times. I always booked for a deluxe twin rooms. My question is, why the size of the room is different everytime i check in there. Only 1 time i got a big place. Others was a small one. Really disappointed. Hopefully they can classified the room properly. Wifi also not meet my satisfaction. Very poor connection.

2.5 / 5.0

Oct 2021

Overall was OK. Fixtures requires maintenance as some light switches installed wrongly. Tv remote needs replacement. Bed was a bit hard. All directions signage requires revamp, signage labelling stirs confusion.

0.5 / 5.0

Mar 2021

The bed was sunken in, the internet is not working, causing a lot of disturbance for my work, totally inefficient.

2.5 / 5.0

Sep 2020

If someone want to check in, i recommend the Citadines Hotel to rest n relax. The officer there are also good and professional. The facilities are also good n interesting. Thank you Citadines Upland Hotel for your our service to us.

0.5 / 5.0

Mar 2020

service is not good

1.0 / 5.0

Jan 2020

The unit we stay toilet bowl not properly secured to the floor. This caused it move around. Overall, cleanliness of common area need to improve.

2.5 / 5.0

Dec 2019

Friendly staff, daily room cleaning & great gym& pool !

0.5 / 5.0

Dec 2019

Breakfast was absolutely abysmal and front desk staff was incompetent. Normal amenities like roomservice or a restaurant were missing completely. Staff told us it was a 3 star hotel even though they advertise with 4 stars.

0.5 / 5.0

Dec 2019

The water before 8am is always cold,we took cold shower for 3 mornings. We have a extra bed in Master bedroom,it was place next to wardrobe which block the wardrobe door from opening.For 4 days wardrobe cannot be used,clothes are hang everywhere in Master room. Bad experience with 1 of the Counter staff. I finish my swim at level 3 with 4 years old nephew (half naked) but forget to bring Room card. So we took lift from level 3 to level 2 all wet to ask for key card to go to our room. My brother was at level 2 waiting for us to get room card. Counter staff refused to give us a card but can only scan room card for us to go to our room at level 7. I told him my bro still waiting for is at level 2 so we need to go level 2 to get him before proceed to level 7. Counter atafd said he cannot follow us or lend us roomcard aa askwd ua to go back to him. No CHOICE,me and my 4 years old nephew took lift feom level 3 to level 2 to get bro together to go up level 2 . Then for 2nd time I walked to counter to ask Staff to use roomcard to scan the lift. Staff is insensible to customers need and requet. We were so cold but had to approach Staff twice. BAD SERVICES.

1.3 / 5.0

Dec 2019

Very convenient, quiet place and good location. Overall it is recommended.

2.5 / 5.0

Dec 2019

The supermarket at the ground floor was perfect for last minute toiletries, snacks, food and drinks.

FAQs

How much does this apartment hotel cost compared to others in Kuching?

The average price for a rental in Kuching is $56 per night. This rental is $32 above the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Citadines Uplands Kuching. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Citadines Uplands Kuching. Enjoy the water!

Is Citadines Uplands Kuching pet friendly?

Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Citadines Uplands Kuching?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

Explore similar vacation rentals in Kuching

Explore all rentals in Kuching

4.3 / 5.0

Excellent(272 Ratings)

Imperial Grand Suite Apartment Kuching

Apartment

in Kuching

Garden · Pool · Kitchen or Kitchenette

Nestled in Kuching, this Apartment is perfect for your next vacation. Enjoy Imperial Grand Suite Apartment Kuching's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Citadines Uplands Kuching

Apartment hotel in Kuching

Reasons to book

About this apartment hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Executive Apartment, 1 King Bed, Accessible, Kitchen

Premier Studio, Accessible, Kitchen

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

Citadines Uplands Kuching

Apartment hotel in Kuching

Reasons to book

About this apartment hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Executive Apartment, 1 King Bed, Accessible, Kitchen

Premier Studio, Accessible, Kitchen

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Kuching?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Citadines Uplands Kuching pet friendly?

What amenities are available at Citadines Uplands Kuching?

Explore similar vacation rentals in Kuching

Kuching travel inspiration

Related vacation destinations