Shangri-La The Shard, London
Hotel in London Borough of Southwark
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury London hotel in London City Centre with bars
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite.
Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite.
Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of London Borough of Southwark
Available Rooms
Deluxe Room, 1 King Bed, City View
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Iconic City View Room - 1 King
1 King • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premier Room, 1 King Bed, City View
1 King • 505 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premier Room, 2 Twin Beds, City View
2 Single • 505 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premier Shard Room King
1 King • 505 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
The service and attention to detail is amazing.
Ting in reception was excellent when we arrived and again when she recognised us while checking out.
It was chosen for location (and a little treat).
The views were spectacular!
5.0 / 10.0
Stunning view
Large room with great amenities
4.0 / 10.0
Very expensive, but best views you get in London
5.0 / 10.0
Hotel was great overall, few minor things like slow service in the bar and giving us so many fresh towels in the pool area seemed a waste. But service overall was great and would recommend.
5.0 / 10.0
It was all amazing, I have no bad feedback. We were upgraded on our room, the staff were so kind and couldn’t do enough - I would like to call out Jasmine who was awesome with our check in. She was great.
4.0 / 10.0
Hotel staff are super friendly. Not my first time staying here. Same as last time. Very good
10.0 / 10.0
Our trip started off in the countryside of London about 2 hours south in Dorset/Dorchester visiting a family member. We made it into London on Monday September 2nd and was greeted by very accommodating door men that quickly secured our luggage and ushered us into the lobby to head to the 35th floor to complete check-in. Check-in was painless and the attendant even followed us to the room and showed us all that we needed to be comfortable with out stay. From the wall to wall windows over looking the skyline of London, to the heated toilet set everything was top notch. We were celebrating our 30th year anniversary and for dinner my wife was not feeling to well during our dinner. We had the pleasure of meeting Alex Paris who was a member of the hotel staff that bent over backwards to try and find something that my wife could eat so that the dinner wasn’t a total waste. They offered to cook things that wasn’t even on the menu to accommodate my wife. The effort didn’t go unappreciated. Our last day there was just a nice as the first because the staff was very attentive even until the moment we left. We can express our gratitude to “The Shard” for making our 30th anniversary so special and we will return.
5.0 / 10.0
Amazing stay in an amazing hotel.
10.0 / 10.0
Very clean beautiful property. Rooms were nice and spacious. Staff was great and breakfast excellent. Would definitely stay again.
8.0 / 10.0
Extra charge for an omelette!! We booked a room with a great B&B deal through Expedia. The room was great, bathroom exceptional sonno complaints which there shouldn't be at this standard of hotel. However in the common parts some issues, and that omelette! Not enough lifts considering reception is on floor 35 (only 2 lifts). We have stayed in Shangri La hotels and similar all over the world and never been told that you can have poached, boiled or fried eggs as part of the breakfast (which is normal) but being told there's a charge for an omelette is disgraceful when one considers the cost for a room etc. at this hotel. Finally the area outside Ting restaurant stunk of fish. Unforgivable in a 5 star property. I certainly won't eat in that restaurant until they sortboutvthe extraction.
5.0 / 10.0
Fantastic stay
Room was amazing
Sauna is amazing
Breakfast was amazing
Staff were super attentive and anticipate your needs.
How hotels should be
10.0 / 10.0
Excellent
10.0 / 10.0
Everything, everyone fantastic!
10.0 / 10.0
Just breakfast wasn’t that good and very single thing not included they charge
10.0 / 10.0
5 star property, staff and amenities.
4.0 / 10.0
Excellent View
10.0 / 10.0
Rooms are clean, beautifully decorated and appointed
10.0 / 10.0
A beautiful hotel with spectacular views!
10.0 / 10.0
A
5.0 / 10.0
The big thing about this hotel are the views. Whether its from your room, the lobby, one of the 2 bars or the restaurant, the views are terrific and are what you are paying for.
Yes the hotel is now 10 years old and is showing its age in a few places (the odd thing here and there did not work) but you would forgive it anything.
And the prices mean that you will be tested for forgiveness. 50 quid for a cocktail is fighting talk. And I thought the "discretionary room cleaning" tip of 40 a day a bit sharp. But treats never seem to come cheap.
10.0 / 10.0
Great staff..very welcoming, friendly and accommodating..
6.0 / 10.0
Don't book the iconic city view room if you're planning on getting a bath with a view, this is very conveniently a mark-up item once you've completed your booking.
Rooms are nice, Japanese toilets and washrooms are a high standard.
Area around the Shard is London bridge, which is famously not terrific as an area, especially as far as safety goes.
The hotel will charge you a £200 pre-authorisation as you check in, and there is a bag check and ID check so ensure the name on your booking is the same as your ID.
The view is obviously great, but it's a high price to pay specifically for the view.
Additionally, I booked on the incorrect date, and neither Expedia nor the hotel were willing to refund the booking or even amend the dates to when I had planned. Which is a pretty big fud especially when you're dropping multiples of thousands of pounds for a few nights.
TING Restaurant tasting menu is not great.
GONG Bar also not the best cocktails, notably the Applause cocktail (clap for NHS workers) is pretty tone-deaf, but what can you expect of patrons who don't spend their lives with the rest of us on the ground in the real world.
5.0 / 10.0
Amazing views but was not happy about service charges for the room and for the breakfast
5.0 / 10.0
Awesome views and top service.
10.0 / 10.0
It was again a perfect stay!! Nothing to complain!
5.0 / 10.0
The shangrila looked after us for our wedding weekend. We didnt get married there but they still pulled out all of the stops. Their service is top notch. The rooms are fantastic. So quiet too! We will be back for a third time soon.
10.0 / 10.0
There aren’t many ways for a hotel to do better than this. The building is magnificent, the hotel itself is practically perfect. The staff were the most attentive staff I have ever had the pleasure of staying with. The money you will spend here is worth the cost.
10.0 / 10.0
The views are the best.
10.0 / 10.0
Excellent hotel, amazing views and staff. Next to subway, right near the river.
5.0 / 10.0
Service world class from arriving to check in
Pretty backed off with top floor bar access
Had to really work to break through as it was ‘ full’ even as a guest, finally some great staff got me in past the unhelpful lady at the Bar
Surprise surprise got there and room all over
Ruined an otherwise perfect stay
10.0 / 10.0
The facilities were exceptional and the staff very attentive, polite and smart at all times during our stay.
10.0 / 10.0
Amazing attraction more than an out and out hotel. Oblix restaurant was buzzing with people and energy which normally I wouldn’t like too much but suited the vibe of the hotel with the stunning view.
10.0 / 10.0
Wonderful place to stay in London
10.0 / 10.0
Great service Ava nice view . Will book again !
10.0 / 10.0
Fantastic hotel
10.0 / 10.0
Amazing hotel, wonderful service and staff were super helpful and friendly. Rooms are spacious and super clean.
8.0 / 10.0
Although it is a beautiful property, the furniture, walls, carpet, etc are worn, chipped, and seriously need an update.
The decorator is average, we were there during its beautifully decorated woodsy/forest theme. Which was stunning and fantastic. But then they switched it to the hotel’s 10 year anniversary with cheesy paper fans, clouds and the pillows were cheap Chinese pillow covering that I didn’t even buy to decorate on my yacht because they looked cheap. I would have thought for a 10 year anniversary it would have outdone the woodsy theme decor prior.
The breakfast was adequate but service for coffee and beverage was so slow. We would be half way through finishing our first plate before getting a simple black coffee and orange juice.
Would I stay there again… probably not, but I guess I’ve become jaded over hospitality and white glove service after staying at the Josun Palace and Signiel in Seoul, Korea.
10.0 / 10.0
Service and attention
10.0 / 10.0
Such a beautiful property! We will definitely be back!
10.0 / 10.0
Excellent
FAQs
How much does this hotel cost compared to others in London Borough of Southwark?
The average price for a rental in London Borough of Southwark is $237 per night. This rental is $791 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Shangri-La The Shard, London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La The Shard, London. Enjoy the water!
Is Shangri-La The Shard, London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La The Shard, London?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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