Krystal Monterrey
Hotel in Monterrey
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Hotel with a fitness center, a short walk to Macroplaza
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Monterrey
Available Rooms
Deluxe Double Room, 2 Double Beds
2 Double • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Room, 1 King Bed
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 646 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room, 2 Double Beds, Mountain View
2 Double • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 10.0
That’s a not 5 star Hotel , should be 3
5.0 / 10.0
One of my favorites hotels in Monterrey. Rooms are spacious and clean.
4.0 / 10.0
There was no morning call
Also, the room to room call didn't work
4.0 / 10.0
Checking too slow. Several receptionist just seen one of them work.
4.0 / 10.0
The hotel is excellent. They request an ID from everyone at the counter (this is the only hotel that I know that does this).
3.0 / 10.0
Shower was not clean, I told the Front desk
a couple of times and notice there has been hair on the shower wall. They mentioned it was cleaned, but I still saw the hair on the restroom shower wall. Outside in the center of the hotel I heard karaoke until seven in the morning, my suggestion get a room that is not facing the center of the hotel, although the view was very nice. It would be nice to have slippers and a hand towel for the shower. The staff was nice and pleasant.
10.0 / 10.0
C
4.0 / 10.0
I have been coming here for years. The female staff at night is horrible and very rude and unhelpful.
They are unprofessional and made me and my partner feel uneasy.
10.0 / 10.0
The staff are very nice and friendly 😃
10.0 / 10.0
Great place, would absolutely recommend
10.0 / 10.0
They always take care of you, they have very friendly staff and will help you out if you need anything related to the hotel stay
10.0 / 10.0
Good 👍
10.0 / 10.0
Easy acces to everything
10.0 / 10.0
The views of the city are great! Very spacious suite. Nice clean shower and restroom. The bed was very comfortable.
10.0 / 10.0
Very center of the downtown. Very convenient to get around
6.0 / 10.0
We got rain that time and it was liking right in front of the elevator
10.0 / 10.0
Everything as fabulous
4.0 / 10.0
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy.
4.0 / 10.0
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy. I wish the general manager can read this message and do something about it. Thanks
5.0 / 10.0
Location! Location! Location! Everything was in walking distance
8.0 / 10.0
The property is well located and within minutes of almost everything.
10.0 / 10.0
We enjoyed the restaurant and the beautiful lobby
10.0 / 10.0
Great hospitality! They even surprised me with balloons and a slice of cake in the room because of my bday!
10.0 / 10.0
H
6.0 / 10.0
There were no towels in the room, the room is very outdated
10.0 / 10.0
Well kepted! Very clean and great location
8.0 / 10.0
n/a
10.0 / 10.0
I was in Monterrey for a business trip an chose this hotel at the very last minute. Waw a great choice. Ideally located, easy to access, has a valet parking that is free when you are Platinum with Expedia and the room upgrade was no joke, I ended up in a huge suite with 180 view with windows from floor to ceiling. Deco and terminations are a bit outdated and the breakfast buffet a bit pricey, but no big deal.
8.0 / 10.0
Very convenient for shopping dinning in the hotel or nearby restaurant. Some Weekends they have outside entertainment offered by city.
6.0 / 10.0
Sink and mini fridge didn’t worked well
10.0 / 10.0
Great hotel
5.0 / 10.0
Great customer service!!!!!
10.0 / 10.0
Excellent location
8.0 / 10.0
Location is great, staff is great, hotel room was nice. We were upgraded to a junior suite which was really nice but unfortunately the AC didn’t work at all and I was sweating all night and barely got any rest. Other than that, it was a nice stay in a good are with good views. Would stay again, as long as the AC is working lol
10.0 / 10.0
Nice
1.0 / 10.0
Worst hotel ever! DIRTY!!
6.0 / 10.0
Rooms are ok. They lacked bathroom amenities. Bed pillows need more variety (soft or firm). There was no coffee maker. TV was ok. Bed covers were nice (new). Room flooring was clean. Front desk staff was not as welcoming (more concerned about letting us know no external alcohol is permitted). Generally speaking an ok place to stay, not the unforgettable type.
10.0 / 10.0
Staff was friendly and accommodating
4.0 / 10.0
Stay was goods.
The restaurant more or less. They keep half of it closed. They made me get up from my table because my table was for 4, just in case they got party of 4. I noticed they were doing that to all couples and singles. It just made me feel uncomfortable. Why not just open access the rest of the restaurant?
10.0 / 10.0
My flight was delayed by 12 hours. I called and notified the hotel. Marisol was really kind to note that , they didn’t cancel my Since I did come in late for check-in Will definitely stay there again
FAQs
How much does this hotel cost compared to others in Monterrey?
The average price for a rental in Monterrey is $115 per night. This rental is $17 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Krystal Monterrey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Krystal Monterrey pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Monterrey?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
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