I’M Hotel
4.2
Excellent(999 Reviews)Hotel in Makati
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Makati hotel in Makati Downtown with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Makati
Available Rooms
Classic Studio
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Indulgence Room
1 King • 366 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Prestige
2 Single • 398 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Prestige - King
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premier Suite
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(999 Reviews)4.2
The sound proofing is so bad, I can literally listen to my neighbours. A kind of free entertainment but I am sure you don’t want to listen to the sound of toilet flushing from your neighbours.
The staffs are not very professional, lack of clear communication overall as I went their restaurants and the rooftop bar.
4.2
Did not have my reservation when i arrived and not given anything in return for the hotels error... staff unwelcoming... "free massage" with reservation is only 10 minutes, laughable... staff woke me up an hour before checkout to tell me to leave ontime or i would be charged... my king bed was two single beds at different heights poorly matched...needs new management and modernization
4.2
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
4.2
A Pleasant Stay with Some Room for Improvement
I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay.
However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon.
The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future.
On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine.
The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult.
Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
4.2
My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight.
Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.
4.2
Room is clean. Good size. Worth the money..
will stay again in the next trip in manila
4.2
Cannot take a hot shower. Place is not 5 stars.
4.2
The breakfast buffet was not worth 888 peso, I should have asked to see the offerings first. Bread had flies around it, no orange juice or other juices just cucumber and ice tea, limited offerings, just not worth it. But the staff make up for any shortcomings the hotel have, my housekeeping attendant warm hospitality.
4.2
Great room, housekeeping, amenities, lobby, and service! Happy to return in the future!
4.2
Pool and Onsen was nice, we also had a nice bathtub in our room. Great location!
The water dispenser on each floor was very convenient to fill up our drink bottle and kettle.
We could hear the street noise from the 17th floor and our view was of the building opposite, the fridge was not cold at all.
4.2
Good location in Makati
4.2
Good location
4.2
Hotel experience overall was OK, but I got a very smelly room the first night. Smell was in fact unbearable. I only was changed to another room the next day and had to wait another 2 hours upon checking in the morning. This was very slow and cost me time and nerves. I did not receive an official apology from the hotel either. The room after was OK. Suggest checking the room upon arrival as some of them seem to have mould or aircon problem
4.2
Great spa
4.2
Good Hotel
4.2
Very poor front desk service management!
4.2
Perfect location for business trips in Makati
4.2
Awesome place in the heart of Makati and next to all restaurants in Poblacion
4.2
room is too dark, bad lighting. Staff was excellent
4.2
Amazing hotel and great views. Well worth the price.
4.2
This is not a good hotel, and very far from 5*.
1) from you report something broken to something happens - 1 hr.
2) the gym was dark and couldn’t find a switch. 4 people had to come by to be able to turn on the lights.
3) the rooftop “restaurant”/“bar” - no ac, no doors open,no air, had to order by app and then tell waiter we had ordered. ( also no fish in the aquarium)
4) because of the time it took to get ERRORS fixed we didn’t try room service
5) noisy, the sounds from the elevator, people not shutting their doors, people noisy in Their rooms - sound travels thru walls and doors
6) check in/check out super slow, not 5* service
7) aircon very noisy
8) only shampoo and no conditioner in the bathroom
Staff is super friendly and really try their best, so this is more a structural problem.
The rooms are big and shower and bath works, good water pressure.
4.2
Enjoyed our stay. Everything about this hotel was immaculate and the service from staff was amazing.
4.2
Its a really nice place
4.2
Great stay & service... AC (max 20C) & Refrigerator needs to be colder.
4.2
The overall property l, service, and staff were all top notch. My only complaint would be that the 4th floor restaurant was underwhelming, though I understand that they are opening an additional one on the ground floor I didn't get the chance to try it during my stay.
4.2
Hotel room itself was spacious and comfortable. Staff were always friendly.
Gym and pool were also spacious and decently equipped for an inner city hotel.
Restaurant was average, with no AC working and many food items not in stock.
However, Check out was awful and unacceptable. Took 30 minutes to check-out, which included waiting in a long slow-moving line. Staff appeared to be very slow, showed little sense of urgency, and even asked everyone to wait in the lobby for 5-10 mins after checking out while your room was checked by staff. I have not encountered this request anywhere at any other hotel in any other country. I probably wouldn’t stay here again due to the check out experience. It should’ve taken no more than 1-2 mins to check out.
I advise if staying here to check out with plenty of time, especially if you have a flight to catch.
4.2
Ac barely worked would not go below 25 degrees , wifi was spotty, room smelled bad.
4.2
Room service is only available until 10pm, check-out takes time, and the lobby is small even if I will wait.
4.2
Staff at I’M Hotel Makati were all wonderful! Rooms were modern and spacious. Looking forward to staying here again in the future.
4.2
AC was not working properly
4.2
Not worth the penny
4.2
Exceptional beautiful hotel . I have stayed at I’M hotel before and it is one of the very best experiences overall . Beautiful and elegant . It’s truly a 5 Star hotel . Many thanks .
4.2
The staff are amazing. From the friendly doormen, the maid service, and every employee; all of whom will say hello and share a warm greeting.
4.2
My recent stay at I'M hotel in Makati was far from satisfactory. This establishment, located in the red light district, failed to live up to basic standards of comfort and convenience.
Upon arrival, I encountered a disorganized lobby with insufficient staff to handle the check-in process efficiently. Despite there being five staff members present, only one or two seemed capable of managing guest arrivals, resulting in an excessively long wait of 45 minutes just to get checked in.
The hotel's location proved to be highly inconvenient, situated in an area perpetually congested with traffic. Accessing the hotel by vehicle was a nightmare, with narrow lanes and constant gridlock making arrival and departure a frustrating experience.
The atmosphere within and around the hotel was equally disconcerting. The presence of individuals engaged in illicit activities was palpable, contributing to an uncomfortable and unsafe environment for guests. This unsavory element, combined with the incessant noise from the street, detracted significantly from any semblance of relaxation or enjoyment.
While the room itself was clean, it lacked the amenities and comfort expected from a hotel of this caliber. The overall experience left much to be desired, and I would caution against choosing I'M hotel for accommodation in Makati.
In conclusion, my stay at I'M hotel was marred by inefficiency, inconvenience, and an unsettling atmosphere. I recommend exploring alternative options .
4.2
good place to stay.
4.2
This was the first time staying at this hotel, I enjoyed the more modern atmosphere but the air conditioning in the room would turn off at the same time every night allowing the room temperature to rise to an uncomfortable temperature, trying to adjust the air conditioner wasn’t possible due to being locked with a password, the mini bar fridge didn’t keep drinks cold on it’s lowest setting, the front desk staff were very slow but always helpful when needed. For the price of the accommodation you would expect a slightly more attentive service and classier room
4.2
That AC needs to be fixed! ASAP!!
4.2
Rooms smelled terrible, switched to a new one, they sprayed air freshener from the elevator to the new room and when it wore off the same strong smell. They had to fix the air conditioning so it would work. Went for breakfast, poor service and expensive, out of food and a lot of people were coming in to eat. I won’t stay there ever again!!!!
4.2
Nice hotel in nice area with good services and friendly staff. They need to renovated a bit the pool furniture area. Food service so so could be better but all in all is ok
4.2
Very nice hotel with everything you need close by. Friendly staff and very clean and quite
FAQs
How much does this hotel cost compared to others in Makati?
The average price for a rental in Makati is $62 per night. This rental is $104 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at I’M Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at I’M Hotel. Enjoy the water!
Is I’M Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at I’M Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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