I’M Hotel

Prestige | Minibar, in-room safe, desk, blackout drapes

Indulgence Room | Minibar, in-room safe, desk, blackout drapes

4.2 / 5.0

Excellent(999 Ratings)

Hotel in Makati

5-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Makati hotel in Makati Downtown with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Makati

Nearby attractions

Rizal Park

5.8 mi

National Museum of the Philippines

5.7 mi

National Museum of Natural History

5.5 mi

Ayala Triangle Gardens

1.1 mi

Available Rooms

Classic Studio

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Indulgence Room

1 King • 366 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Prestige

2 Single • 398 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Prestige - King

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Suite

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

I’M Hotel

$$$$

4.2 / 5.0

Excellent(999 Ratings)

Hotel in Makati

5-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Makati

Nearby attractions

Rizal Park

5.8 mi

National Museum of the Philippines

5.7 mi

National Museum of Natural History

5.5 mi

Ayala Triangle Gardens

1.1 mi

Available Rooms

Classic Studio

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Indulgence Room

1 King • 366 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Prestige

2 Single • 398 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Prestige - King

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premier Suite

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(999 Ratings)

2.0 / 5.0

Nov 2024

The hotel is a very nice one and that staff are top-notch. However, I must stress on the fact that they need to work to improve the check-in experience as it was not seamless. Granted it was made more complicated by one guest who was checking out and who was being very loud and shouting at the receptionists. As a result they were taken up with this guest and I along with another person waited for what seemed like an hour. When that guest finally left, the staff expedited my check-in. The facilities and amenities cannot be faulted. The spa as well lived up to the hype and was well worth the relaxing experience. Would highly recommend it, although I am told by locals that you pay a premium for it compared to other places around. Would not think twice still because you the reader know you’re worth it. Staff at the restaurant were a bit aloof the one time I went there. They sat me down with the menu and then went away and did not come back. So after what seemed like 15mins, I just left. That was despite the restaurant being deserted with only one other family. To be blatantly honest as well, the 5 star rating may not quite be accurate but that would not prevent me from staying there again. Please just improve the check-in process and the guest experience.

0.5 / 5.0

Oct 2024

The sound proofing is so bad, I can literally listen to my neighbours. A kind of free entertainment but I am sure you don’t want to listen to the sound of toilet flushing from your neighbours. The staffs are not very professional, lack of clear communication overall as I went their restaurants and the rooftop bar.

0.5 / 5.0

Oct 2024

Did not have my reservation when i arrived and not given anything in return for the hotels error... staff unwelcoming... "free massage" with reservation is only 10 minutes, laughable... staff woke me up an hour before checkout to tell me to leave ontime or i would be charged... my king bed was two single beds at different heights poorly matched...needs new management and modernization

4.0 / 5.0

Sep 2024

Few years ago this hotel was better

4.0 / 5.0

Sep 2024

Was better few years ago

3.0 / 5.0

Sep 2024

Great location

5.0 / 5.0

Aug 2024

Great hotel at a perfect location

1.5 / 5.0

Aug 2024

VERY slow check in process. 6 front desk staff with 4 monitors. Took 45 minutes to check in and there was no line. Just took my passport then told me to have a seat. No explanation given, very unfriendly, no eye contact. I felt I was annoying them by checking in. Once in the room, nice stay. Pool is unique but limited sun. Good central location to nightlife and felt fairly safe.

2.5 / 5.0

Aug 2024

Outstanding service throughout my stay.

3.0 / 5.0

Aug 2024

5.0 / 5.0

Aug 2024

Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.

4.0 / 5.0

Aug 2024

A Pleasant Stay with Some Room for Improvement I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay. However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon. The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future. On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine. The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult. Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.

3.0 / 5.0

Aug 2024

My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight. Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.

5.0 / 5.0

Jul 2024

Room is clean. Good size. Worth the money.. will stay again in the next trip in manila

3.0 / 5.0

Jul 2024

Cannot take a hot shower. Place is not 5 stars.

3.0 / 5.0

Jul 2024

Cannot take a hot shower. Not a 5 star property

5.0 / 5.0

Jul 2024

I had an amazing stay at I’m Hotel. It was my second time there and I recommend it if wanting to be in Makati. The staff is so helpful and friendly.

4.0 / 5.0

Jul 2024

The breakfast buffet was not worth 888 peso, I should have asked to see the offerings first. Bread had flies around it, no orange juice or other juices just cucumber and ice tea, limited offerings, just not worth it. But the staff make up for any shortcomings the hotel have, my housekeeping attendant warm hospitality.

5.0 / 5.0

Jul 2024

Great room, housekeeping, amenities, lobby, and service! Happy to return in the future!

5.0 / 5.0

Jul 2024

Excellent hotel. The staff is wonderful and so helpful. I’ve stayed here twice and will continue to return for my trips to Makati.

5.0 / 5.0

Jun 2024

Nice property

5.0 / 5.0

Jun 2024

Pool and Onsen was nice, we also had a nice bathtub in our room. Great location! The water dispenser on each floor was very convenient to fill up our drink bottle and kettle. We could hear the street noise from the 17th floor and our view was of the building opposite, the fridge was not cold at all.

3.0 / 5.0

Jun 2024

Good location in Makati

4.0 / 5.0

Jun 2024

Good location

1.5 / 5.0

Jun 2024

Hotel experience overall was OK, but I got a very smelly room the first night. Smell was in fact unbearable. I only was changed to another room the next day and had to wait another 2 hours upon checking in the morning. This was very slow and cost me time and nerves. I did not receive an official apology from the hotel either. The room after was OK. Suggest checking the room upon arrival as some of them seem to have mould or aircon problem

5.0 / 5.0

Jun 2024

Great spa

5.0 / 5.0

Jun 2024

Great location to fo business in Makati

5.0 / 5.0

Jun 2024

Good Hotel

1.5 / 5.0

Jun 2024

Very poor front desk service management!

5.0 / 5.0

Jun 2024

Perfect

5.0 / 5.0

Jun 2024

Perfect location for business trips in Makati

5.0 / 5.0

Jun 2024

Awesome place in the heart of Makati and next to all restaurants in Poblacion

4.0 / 5.0

Jun 2024

room is too dark, bad lighting. Staff was excellent

5.0 / 5.0

May 2024

Amazing hotel and great views. Well worth the price.

1.0 / 5.0

May 2024

This is not a good hotel, and very far from 5*. 1) from you report something broken to something happens - 1 hr. 2) the gym was dark and couldn’t find a switch. 4 people had to come by to be able to turn on the lights. 3) the rooftop “restaurant”/“bar” - no ac, no doors open,no air, had to order by app and then tell waiter we had ordered. ( also no fish in the aquarium) 4) because of the time it took to get ERRORS fixed we didn’t try room service 5) noisy, the sounds from the elevator, people not shutting their doors, people noisy in Their rooms - sound travels thru walls and doors 6) check in/check out super slow, not 5* service 7) aircon very noisy 8) only shampoo and no conditioner in the bathroom Staff is super friendly and really try their best, so this is more a structural problem. The rooms are big and shower and bath works, good water pressure.

5.0 / 5.0

May 2024

Enjoyed our stay. Everything about this hotel was immaculate and the service from staff was amazing.

5.0 / 5.0

May 2024

Its a really nice place

4.0 / 5.0

May 2024

Great stay & service... AC (max 20C) & Refrigerator needs to be colder.

4.0 / 5.0

May 2024

The overall property l, service, and staff were all top notch. My only complaint would be that the 4th floor restaurant was underwhelming, though I understand that they are opening an additional one on the ground floor I didn't get the chance to try it during my stay.

3.0 / 5.0

May 2024

Hotel room itself was spacious and comfortable. Staff were always friendly. Gym and pool were also spacious and decently equipped for an inner city hotel. Restaurant was average, with no AC working and many food items not in stock. However, Check out was awful and unacceptable. Took 30 minutes to check-out, which included waiting in a long slow-moving line. Staff appeared to be very slow, showed little sense of urgency, and even asked everyone to wait in the lobby for 5-10 mins after checking out while your room was checked by staff. I have not encountered this request anywhere at any other hotel in any other country. I probably wouldn’t stay here again due to the check out experience. It should’ve taken no more than 1-2 mins to check out. I advise if staying here to check out with plenty of time, especially if you have a flight to catch.

FAQs

How much does this hotel cost compared to others in Makati?

The average price for a rental in Makati is $63 per night. This rental is $107 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at I’M Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at I’M Hotel. Enjoy the water!

Is I’M Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at I’M Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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I’M Hotel

Hotel in Makati

Reasons to book

About this hotel

Amenities

Map of Makati

Nearby attractions

Available Rooms

Classic Studio

Indulgence Room

Prestige

Executive Prestige - King

Premier Suite

I’M Hotel

Hotel in Makati

Reasons to book

About this hotel

Amenities

Map of Makati

Nearby attractions

Available Rooms

Classic Studio

Indulgence Room

Prestige

Executive Prestige - King

Premier Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Makati?

Is parking included with this hotel?

Is there a pool at this hotel?

Is I’M Hotel pet friendly?

What amenities are available at I’M Hotel?

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