Radisson Hotel Monterrey San Jeronimo
Hotel in Monterrey
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Luxury hotel with bars and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Radisson Hotel Monterrey San Jeronimo offers 98 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Radisson Hotel Monterrey San Jeronimo offers 98 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Monterrey
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 527 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 68 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed, Non Smoking
1 King • 75 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Non Smoking
1 Queen • 527 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Studio, 1 King Bed, Non Smoking
1 King • 88 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
The bathroom water had bad smell . I was there for 3 nights , and they only had one elevator working. They didnt fix the other elevator.
3.0
Overall good experience
2.0
No hot water for shower, no wash cloths provided. Room had a damp smell and was very small. Poor service and low quality of food in the restaurant area as well.
Very overpriced for the location and service.
8.0
Thanks
10.0
great service
8.0
Good hotel, they need attention to detail, more attention to guests, restaurant was very slow for serving,.
10.0
The staff is great, friendly, cordial, helpful. The food is great as well. Our room was not large but beds were comfortable, room was quiet. You need at least two keys to the room as one of the keys needs to be inserted in the room for power, otherwise the ac doesnt work while you are out and the rooms get hot during the day. Pool is great with great views of the mointains.
8.0
Quiet
10.0
We were able to walk to the shopping center and to dinner late at night. We felt safe and comfortable.
10.0
I Love the staff!!
4.0
No Bellman, not even luggage cart. But a laundry men came and help us to carry our luggage to our room in a laundry cart; that save the day.
8.0
The roof and pool
8.0
Good
5.0
Very nice hotel very nice hospitality at all times and all staff very friendly
10.0
Everything perfect
10.0
Close to shopping centets
10.0
The place is clean and well maintained. The cook makes the best green juice and their Mexican breakfast is pretty good.
10.0
Very Happy with my Stay. Walking distance to the Mall and dinning. Would Recommend.
4.0
Liked: friendly staff
Didn’t like: misleading advertising
* no area shuttle (at over 100oF walking 0.3 miles to the mall was not an option)
* minibar and iron are available UPON REQUEST
* no beautiful views from the rooms on the west side of the hotel.
6.0
The customer service was great. The condition of the property was not so great. The hotel smelled like sewage our entire stay. The jacuzzi did not work. One the elevators was out of order.
4.0
Rooms are clean but the hotel is very disappointing for a Radisson. Pool desperately needs attention and no staff at the bar. Luckily a nice Mexican restaurant down the road. Will not be staying again.
10.0
Great staff
6.0
the place smells like sewages'
6.0
The hotel is very nice yet the receptionist didnt offer me a vip upgrade
8.0
Nice stay would definitely consider staying here again
6.0
Nice hotel with a great rooftop pool view; clean nice bedroom but really noisy from the outsiders or next rooms. It had a great hole in the parking lot and my child got stuck in it getting some wounds. We also didnt' like it did not have an ice machine in the floors and when I asked room service to bring some ice to my room the told me I should have to go down to the bar and get it by myself
2.0
I called prior to check in to confirm that I could check in early and as told yes it would not be a problem. I get to the hotel and the receptionist is busy talking to someone (not a guest) and I wait patiently and ask about my check in. I was told I was not able to check in early and would have to wait despite already confirming early check in. I wait about 2 hours and I am finally able to check in At original time 3. I get settled in and first glance room looks ok. I inspect further and the room was dirty. I disinfect what I can with my wipes and proceed to unpack. I then go to the gym to find both of the treadmills are not functioning. I go back to my room and order Uber eats. My Uber eats was instructed to leave at lobby and I called down to see if I could have it brought up to me. I was told no because it wasn’t purchased with room service.. No,problem- I ask can she simply call me upon arrival. She says yes and I receive no call. Later in the night I accidentally dropped my tooth brush in the toilet so I go down stairs to ask if they had any. They said no. I asked about the shuttle service to go buy one… I was told they had no drivers available. The primary reason I chose the hotel was because of the 3 mile radius shuttle service. And it was not available so I used Uber for my stay which was extremely expensive and inconvenient being that this hotel advertised a shuttle and did not deliver. The following morning I inquire about breakfast because on Expedia - tbc
4.0
Book the room for two nights, couldn't check in until after 4 o'clock, left the hotel and came back and could not check into the room I paid for which was a king size suite had to settle for double queens
8.0
This place was overall really nice and proper. However, there are some details that could have some improvement. For example; the fact that you have to get your towels for the pool down at lobby when in fact they should be brought to you either to your room or to the pool.
Leaving that minor detail aside, the pool is lovely, the experience has been nice and there is plenty of safety:)
Nice stay y'all!!!
2.0
Pros pool had an amazing pool and food was good in dining area location was great
Cons service horrible and they had a bad smell in the rooms and elevators like bad plumbing
10.0
The best beds
10.0
Very friendly staff
4.0
It doesn't have drinking water and they only give a bottle of water on the first day, although there are more than 2 people staying. What is not even enough to brush your teeth.
10.0
Clean and quiet
8.0
Everything was good!
My room just front of Elevators… many sounds.
10.0
Good service
2.0
This is without a doubt the worst hotel I’ve ever stayed at for the price paid. It was my first time to try Radisson, and will certainly be my last. Rooms are tiny and stark, swimming pool is a joke, and it just seems like nothing appears the same as it did in the listing pics. There is a sewage smell emanating from the bathroom, and the shower stall leaks badly. One coffee packet with the in-room coffee maker, and I was told in no uncertain terms that that would be all I received over my four night stay. Why place coffee makers in the rooms but deny coffee? They wouldn’t even give a second packet for my mate! The staff couldn’t seem to care less. My request to change rooms was denied, as was my request to cancel the remainder of my stay and get a refund. It was surprising that Expedia couldn’t do more to help. A horrible experience and it’s only the first night!
6.0
I did not like the property, poorly maintained, only one elevator works and it is very slow, the design of the building is very poor
10.0
Scenery from the room windows, amazing view of Monterrey city and mountains surrounding it.
There was a subtle smell of sewage in most areas of the hotel besides the main lobby.
10.0
Great staff. Very clean. We didn't like the pollution and the lack of security in the city.
FAQs
How much does this hotel cost compared to others in Monterrey?
The average price for a rental in Monterrey is $108 per night. This rental is $60 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Radisson Hotel Monterrey San Jeronimo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Radisson Hotel Monterrey San Jeronimo. Enjoy the water!
Is Radisson Hotel Monterrey San Jeronimo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Radisson Hotel Monterrey San Jeronimo?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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