Novotel Viña del Mar

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

4.2 / 5.0

Excellent(346 Ratings)

Hotel in Vina del Mar

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, near Acapulco Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Housekeeping is available on request.
Novotel Viña del Mar offers 141 accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Vina del Mar

Nearby attractions

Ascensor Reina Victoria

7.7 mi

Playa del deporte

2.8 mi

Available Rooms

Superior Room, 1 Queen Bed with Sofa bed

1 Queen • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Queen Bed

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Novotel Viña del Mar

$$$$

4.2 / 5.0

Excellent(346 Ratings)

Hotel in Vina del Mar

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Vina del Mar

Nearby attractions

Ascensor Reina Victoria

7.7 mi

Playa del deporte

2.8 mi

Available Rooms

Superior Room, 1 Queen Bed with Sofa bed

1 Queen • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Queen Bed

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(346 Ratings)

4.0 / 5.0

Sep 2024

Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)

4.0 / 5.0

Aug 2024

The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good

2.0 / 5.0

Jul 2024

The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.

2.5 / 5.0

May 2024

Lovely location in a vibrant area

2.0 / 5.0

Apr 2024

The refrigerator was not working

5.0 / 5.0

Apr 2024

Great place to be near the beach and restaurants.

2.5 / 5.0

Apr 2024

Nice hotel, great breakfast, nice people works there and great location

5.0 / 5.0

Mar 2024

This property was amazing from the rooms and staff, excellent and I’m very picky.

4.0 / 5.0

Mar 2024

A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.

2.5 / 5.0

Mar 2024

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.

5.0 / 5.0

Mar 2024

It's located in a nice neighborhood, nearby to the city center.

5.0 / 5.0

Mar 2024

I like the vibe! Quiet and modern. Friendly staff!

2.0 / 5.0

Mar 2024

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio

5.0 / 5.0

Mar 2024

The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.

5.0 / 5.0

Feb 2024

Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!

5.0 / 5.0

Feb 2024

Great place overall

2.0 / 5.0

Jan 2024

Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.

1.5 / 5.0

Jan 2024

Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.

5.0 / 5.0

Jan 2024

New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool

5.0 / 5.0

Jan 2024

Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile

2.5 / 5.0

Jan 2024

We really enjoyed our stay here. Johan was wonderful when we checked in which was very quick. Breakfast was great each day. We will definitely come back.

4.0 / 5.0

Nov 2023

Really nice hotel while staying in Vina. Pretty good size rooms and nice staff

4.0 / 5.0

Jul 2023

Breakfast was not great. But Hotel overall good

2.0 / 5.0

Feb 2023

Good location. Nice straff. Clean rooms. Food at the Hotel is under par.

1.0 / 5.0

Jan 2023

At check-in told pool was not working (not on hotels.com site but claimed it was on hotel site). Front desk said we could go and swim in the sea (water temp is only 62 deg F)! Barking dog in breakfast restaurant! Crib set up for 14 year old child and only 2 towels when booking was clear on ages and number of guests. Front desk called to ask if there was a fire in the room because computer registered an alarm. No fire and no alarm in room - surely the room alarm should have gone off if the system registered? Front desk did not believe us and came up to ask again. Hearing no alarm they returned. Is the alarm system working - glad we did not have to find out

5.0 / 5.0

Jan 2023

Great staff and beautiful property

2.0 / 5.0

Jan 2023

GREAT staff ! However I cant stress enough How bad service it is to advertise you have a pool only to find out AFTER you check in that it’s closed for renovations and No compensation will be given . For me this is important when booking a hotel in summer time and I would have chosen another hotel if I knew . Extremely disappointing from such a well known chain

0.5 / 5.0

Dec 2022

BEWARE. Never, in thousands of hotel stays over the past 40+ years have i been charged to check in early for an available room. This is the discount airline of hotels. 25percent extra to check in at noon vs three pm. Then extra to pay in local currency vs hard currency -they said they would add tax - is this a tax scam? BEWARE!

5.0 / 5.0

Dec 2022

Excellent location, staff very friendly and helpful

2.0 / 5.0

Dec 2022

2.5 / 5.0

Nov 2022

We enjoyed our stay but the room’s air conditioning didn’t work. Also the shower took forever for hot water! The view was fabulous from the 14th floor. The neighborhood was easy to get around in. Breakfast was good also. No swimming pool!!!

5.0 / 5.0

Nov 2022

Overall, we had a good time at the hotel. However, the daily cleaning of our room could have been better. After the first night, little was done to clean the floor and surfaces, and glasses and cups were not replaced or washed. Things did improve after this. Although the quality of breakfast was good, some equipment (toaster and hot water dispenser) didn’t work efficiently.

5.0 / 5.0

Oct 2022

Location is excellent, staff very friendly and helpful, food excellent

2.5 / 5.0

Sep 2022

Excelente

3.0 / 5.0

Sep 2022

They don’t have heat working in the restaurant area, lobby, hallways , was cold, uncomfortable, the main door was broken for almost 4 days, main lobby was cold. Poor management, very good service and always ready to help the Staff.

5.0 / 5.0

Jul 2022

A couple had a very busy night in the room across ours. Very loud walking (?) and screaming almost all night. This shouldn't happen in a family friendly hotel.

5.0 / 5.0

Jun 2022

Nice new hotel with good location and great staff. Ver recommendable.

5.0 / 5.0

Mar 2022

This hotel delivers what promises. Everything works. Modern, clean super confortable.

2.5 / 5.0

Jan 2022

Great experience over NYE at Novotel. Staff was attentive and breakfast was plentiful. Would recommend staying here to visit the beach.

1.0 / 5.0

Dec 2021

Good choice in Vina Del Mar, walking distance to everything

FAQs

How much does this hotel cost compared to others in Vina del Mar?

The average price for a rental in Vina del Mar is $114 per night. This rental is $76 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Viña del Mar. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Viña del Mar. Enjoy the water!

Is Novotel Viña del Mar pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Viña del Mar?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.

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Hotel Bosque de Reñaca

Novotel Viña del Mar

Hotel in Vina del Mar

Reasons to book

About this hotel

Amenities

Map of Vina del Mar

Nearby attractions

Available Rooms

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed

Superior Room, 2 Twin Beds

Novotel Viña del Mar

Hotel in Vina del Mar

Reasons to book

About this hotel

Amenities

Map of Vina del Mar

Nearby attractions

Available Rooms

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed

Superior Room, 2 Twin Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Vina del Mar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Viña del Mar pet friendly?

What amenities are available at Novotel Viña del Mar?

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