Hyatt Regency Dubai Creek Heights
4.1
Excellent(8,748 Reviews)Hotel in Dubai
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located by Dubai Creek, Hyatt Regency Dubai Creek Heights offers modern accommodations with sleek interiors. The hotel features an outdoor swimming pool, 24-hour gym, a luxurious spa and a kids’ club. Free WiFi is available in all areas.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Dubai
Available Rooms
King Room - Club Access
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room - Club Access
1 King • 548 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 548 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Emiri Suite
1 King • 1216 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 742 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(8,748 Reviews)100% verified reviews
4.1
De service was top de werknemers waren super
4.1
Seamless checkin with friendly staff at the lobby. Luggage was directly delivered to the room.
Breakfast could be a bit better. Staff took the hot meal order and it took over 20 minutes for delivery. Limited vegan options even after I had notified the hotel at time of booking. Staff tend to talk in groups especially at the Market place with no customer service. F&B customer service was poor.
4.1
Good location and view nice food with variaty
Room space is huge
4.1
Very centrally located
Lack of a mini fridge and internet facility was almost non existing
4.1
Clean, big gym, great sauna- and good service by Shakib & Didarul. Thank you.
Isolated location, only one small expensive shop, too much noise by children late into the night, too few restaurants- limited choice. Locked my ‘bar fridge’ within minutes of arrival!Disappointing experience vs. Marriott.
4.1
كل شي كان رائعا الراحة و الهدوء و المكان .
ليش هناك شي .
4.1
Everything
Nothing
4.1
The facilities were excellent, and the food was great. However, the location is very quiet.
There are not many places nearby that are conducive to walking and hanging out.
4.1
اعجبني النظافه والموقع وكذلك تمت ترقيتي الى سويت غرفه وصاله والشكر للاخ الجزائري وحيد شاب اخلاقه جدا عاليه
لا شي
4.1
Great location, friendly staff, great pool design with the hotel shadow during the morning, great breakfast selection, helpful front desk staff, sufra and regency club staff
Nothing
4.1
The stay at the hotel was very excellent.
The hotel staff is good and the place is quiet.
4.1
Nothing
Pretend barista pressing a coffee button - would be nice to be able to purchase real coffee during breakfast
Not a good range of breakfast items
Ordered a salad and chicken was dry
Bed was hard
Hotel was far away from the everything
Rude pool person
Would not recommend this hotel
4.1
So here we go: stayed for 9 nights (me + partner) in this iconic hotel that met all our expectations. Easy 10 minutes ride from airport. Not in a very crowded area like the Marina or Business districts. Metro 5 min walk.
We got a very nice early check-in, no extra fees asked. We are frequent travellers to Dubai, and this hotel has clearly a serious management running a serious team of very professional staff tru the whole hotel. Compliments!
So if you like to be pampered in a nice way : go here! Rooms were very nice and spacious. Daily great room cleaning, in detail! Great shower, lovely large towels and amnities. Nice beds for very comfortable quiet sleep with a very silent A/C. Breakfast was great, all fresh and prime food. Some rush moments - like in any larger hotel - but nothing like waiting, ques or anything. Indian, Local and International breakfast offered. And when entering or leaving the hotel, the front men give you the best feel-good smile. Really, strongly recommended hotel!
Some smaller signs of wear throughout the hotel... Go a little easy on the pricing at the (pool) bar... this would for sure have made us and other guests drink/consume a bit more.
4.1
مساحه الغرفه كبيره ومناسبه حق عايله صغيره ونظافه الغرفه
خدمه السيارات بطيئه وايد
4.1
i loved your Gym only unfortunately
I didn’t like service, breakfast could be a different variety at least every 2 days, I have expected better furniture in rooms cause it didn’t seem like a 5* hotel to me
4.1
Everything
Nothing
4.1
Location
I had very bad experience,
Hotel reception booked a smoking room without having my permission from me , after complaining they informed they did this because they were out of rooms , he didn’t even bother to ask me or to upgrade my room
The sound deadening material is very bad in this hotel,you can hear the car exhaust sound from the room very close from floor 18,
sounds of your next room is leaking to my hotel room & it is very loud ! ,,, i could heard the floor above me sounds very loud, which stopped me from sleeping the whole night ,,I couldn’t sleep, I couldn’t wake up for breakfast or use hotel facilities the next day !!
I requested for full refund , the hotel rejected to refund me the money back that was really bad customer service ..despite how expensive the hotel is ,, I booked at hayat creek hotel the next day with the same price & the gap was day night difference….in every aspect it was much much better I knew that was a scam
I don’t recommend this hotel at all ,,
I visited Dubai frequently, I rarely experienced such things in Dubai hotels
So I don’t recommend this hotel , despite how expensive it is … & don’t believe the review rate it doesn’t reflect the real image of this hotel unfortunately
4.1
The staff were kind and friendly
1.didn't match the Hyatt standard
2.breakfast was limited and the breakfast room was. Very small and crowded
4.1
كل شي الحمد الله
لا يوجد
4.1
راقي ونظيف خدمه ممتازه
السعر مرتفع
4.1
Cleaning
Service
4.1
Nice hotel and nice hotel staff
I think for a standard of Hyatt the breakfast was not up to Standard. Food was often old and not fresh
4.1
Everything about the hotel is exquisite, exudes elegance, service exceeded my expectations.
Nothing. There’s room for improvement though with their breakfast, they could have more options or a greater variety of options on different days. Otherwise we were still happy with the food.
4.1
Staying at this hotel was a delightful experience that truly stood out for its excellent value for money. The accommodations were pleasant and comfortable, providing everything needed for a satisfying stay without unnecessary extravagance. One of the highlights of my visit was the remarkably kind and attentive staff. Each personnel member went out of their way to ensure guests felt welcome and cared for, adding a personal touch that made the stay even more enjoyable.
The breakfast offered a fair and decent selection of food. While it may not have been luxurious, the quality and variety were very good, perfectly aligning with the hotel's exceptional value. The food was fresh, and there were enough options to start the day positively.
Cleanliness was another aspect where the hotel excelled. The rooms and common areas were maintained impeccably, creating a comfortable and inviting environment. This attention to detail in cleanliness and guest comfort significantly contributed to the overall positive experience.
This hotel is a fantastic choice for travelers seeking great value for their money. With its nice accommodations, very kind personnel, fair but good breakfast selection, and impeccable cleanliness, I'll definitely visit again. The hotel strikes the perfect balance between affordability and quality, making it a commendable option for short and long stays.
Honestly, there is nothing negative to tell. I was very satisfied with the quality and value for money. It was very convenient!
4.1
The room was good, clean , spacious enough. The service quite good. The service in spa and beauty saloon excellent and the products as well.
There was noise till 2:00 in the morning. The pool too small. The room for breakfast and the whole procedure
4.1
Tutto perfetto, dalla gentilezza del personale alle camere con un livello di comfort veramente alto. Rapporto qualità/prezzo eccezionale! Ogni volta che passiamo per Dubai è la nostra prima scelta, anche perché si trova a metà strada fra l'aeroporto e la parte centrale di Dubai
Il giorno dell'arrivo una mail mi ha avvisato che il pagamento non era possibile a causa della mia carta di credito e che avrebbero annullato la prenotazione nel caso non avessi provveduto. Ovviamente qualcosa non ha funzionato nei loro sistemi perché ho pagato regolarmente in loco il giorno stesso senza problemi. Nei 2 giorni successivi mi sono arrivate altre mail dello stesso tipo, nonostante come scritto avessi già pagato. Un po' più di attenzione in questo aspetto non guasterebbe.
4.1
Vicino all’aeroporto, molto comodo se si ha un volo al mattino. Al nostro arrivo abbiamo avuto un upgrade decisamente gradito!. La colazione è molto diversificata, soddisfa tutti i palati; il personale è davvero gentile e premuroso. Taxi in abbondanza. È la quarta volta che alloggio qui, e per il futuro non ho nessuna intenzione di cambiare!
Eviterei il cambio delle lenzuola tutti i giorni; anche il numero degli asciugamani ( 8 più 2 accappatoi, per due persone) è davvero esagerato. Diventare un po’ più “green” non sarebbe male….
Il ristorante al roof-top (Eye) ha un panorama superlativo, ma cibo è mediocre e a prezzi davvero alti
4.1
Ambience
Less of vegetarian in menu
4.1
Das Personal war überaus freundlich, super zuvorkommend und hilfsbereit. Ich kam schon in der Früh an und das war überhaupt kein Problem. Sogar Frühstück habe ich direkt bekommen. Bei der Abreise hat man mir das Zimmer zwei Stunden länger zur Verfügung gestellt, damit ich keinen Stress habe und direkt zum Flughafen kann. Es war super sauber und stets genug Wasser auf dem Zimmer, kostenlos!! Schöner Wellnessbereich und eine TOP Rooftop-Bar mit einer wahnsinns Aussicht auf die Skyline der Stadt!!
Die Metro ist fußläufig ein paar Minuten entfernt. Generell eine tolle Lage.
Alles in allem ein super Hotel!!
Ich würde dem Hotel empfehlen, in mind. zwei gute Baristas zu investieren und mind. 2 Leute hinter die Theke zu stellen. Meist war nur eine einzige Person an den Kaffeemaschinen und völlig überfordert. Somit war es etwas chaotisch mit langen Wartezeiten beim Frühstück.
Auf dem Zimmer hat man in der Dusche die untere Dichtung der Duschtür falsch angebracht. Außen statt innen!! Somit ist das Wasser immer unter der Tür durchgelaufen und der Boden im Bad war nass.
Das waren aber nur Kleinigkeiten, die easy zu beheben sind und die den tollen Aufenthalt nicht sonderlich beeinflusst haben!!
4.1
Wir durften früher ins große Zimmer, die Servicemitarbeiter sind sehr zuvorkommend und die Betten sind sehr bequem. Die Bar Eve im 34. Stock hat eine großartige Aussicht. Ruhige Lage in der Nähe des Flughafens.
Die Duschen wurden morgens nicht warm und abends sind sie zu heiß. Insgesamt ist das Zimmer schon etwas in die Jahre gekommen. Es hat muffig im Zimmer gerochen, was vermutlich an einer alten verkeimten Klimaanlage liegt. Auch ein fieberhafter Infekt, der mich im Hotel ereilte, spricht für eine dringend benötigte Wartung der Klimaanlage.
4.1
All, Exceptionnal service. Staff very kind, professional & helpfull.
The location of the hotel is a little far from mostly places to visit in Dubaï
4.1
Beautiful ambience, spacious rooms and lovely dining options
Bein Sports Channel was not available on their TV.
4.1
Everything
Nothing
4.1
Good room
Great breakfast
Great location
The pillows really hurt my neck
4.1
Room was great - breakfast and staff were very helpful.
We could not get 2 rooms next to each other for our kids. But it was ok.
4.1
Spacious, clean and welcoming
Little bit far from some key tourist destinations
4.1
Overall pleasant stay.
Mexican restaurant is fabulous
Breakfast was average, coffee not great
Waited really long time for gluten free bread because staff were all fussing over one table of ‘special guests’
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is $256 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Regency Dubai Creek Heights. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Regency Dubai Creek Heights. Enjoy the water!
Is Hyatt Regency Dubai Creek Heights pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Regency Dubai Creek Heights?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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