Hyatt Zilara Cancun - Adults Only - All Inclusive
All inclusive resort in Cancun
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.
Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Cancun
Available Rooms
Ocean View Junior Suite Double
Beds not specified • 656 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean View Junior Suite King
Beds not specified • 656 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Ocean Front Junior Suite Double
Beds not specified • 656 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Ocean Front Junior Suite King
Beds not specified • 656 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Ocean Front Luxury Suite King
Beds not specified • 764 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
One of the best experiences ever. This hotel was absolutely amazing. Staff was the best and the room was terrific!! Will definitely be coming back!!
2.5
We had the best time and will surely come back. The staff was great. The room very comfortable. Overall wonderful stay.
2.5
Everything was perfect! Very pleasant stuff, room ( suite ) was fantastic, food was excellent
2.5
Amazing
2.5
Excellent stay friendly staff...near Clubs and restaurants. Can't go wrong
5.0
Extremely friendly service. Good choice of the restaurants. Cleanliness. All inclusive.
5.0
Entire staff was very professional and provided whatever was requested. Very pleasant atmosphere in all ways!
5.0
Went here for our honeymoon. Amazing service. Amazing food.
Only thing that would have made it better is if the main lobby was air conditioned. Quite humid during the day.
3.0
Not excited about the central air conditioning in the halls and elevator
5.0
Loved the pool by the gym. I feel the room needs more tv programming options.
4.0
Staff and service was top notch! Rooms dated, but closing soon for renovation and still not bad considering age. Bed and pillows were super comfy so I hope they don't change them, just purchase new ones! Only bad thing is the prices in the gift shop are super over priced!
5.0
Great place to stay and relax!
5.0
beautiful beach!
4.0
We have stayed at this property multiple times. So we are pretty used to the quality and the service m, which is usually outstanding. However, the food quality was pretty poor this time. The service was spotty. I retuned some lamb back, and asked for something else- the waiter wouldn’t take it back, and even for aggressive since he wanted a “valid reason”. I told him “ I didn’t like it”. That was not enough, he told me he wouldn’t take it without a “valid” reason- finally he took it when I said that it didn’t taste right. The drinks were definitely more watered down. If you requested towels or something else at the pool, the attendants would forget the request, despite tipping them. Definitely, we will be looking for a different hotel this December.
5.0
This resort is amazing the staff is top notch in all areas everything is 5*** it’s going to be hard to find any other resort as wonderful as this one is in every aspect -
2.0
Expedia did not have transportation upon arrival. Even though I was charged at checkout. I had to buy a separate one way transportation and call Expedia waste many hours to rebook return transportation and pay again. Additional charges incurred US$129
Disappointed and Concerning after being stuck in a foreign airport and country.
5.0
Food was good, clean place, good customer service. The only thing that we didn’t like is to pay every time to sit next to the pool. When we booked we chose all inclusive, but it didn’t seem like it because we have to pay everyday to join the seat on the pool
5.0
This was our first time visiting Cancun and we chose Hyatt Zilara based on our family recommendation. We were treated very well, they have wonderful hospitality and very attentive staff in all areas of the hotel. You feel like a member of their family and their attitude is always so welcoming. Food is excellent and all the variety available makes it easy to choose a different cuisine daily. Rooms were spacious, with jacuzzi tubs and great views no matter where your room was. I will definitely visit again!
5.0
Everything
5.0
Excellent place. Highly recommend Janett, Arturo, and Ricardo. Thank you for ann amazing week.
5.0
All staffs are very friendly.
5.0
Public washrooms are quite far away except luxurious restaurants. Otherwise, my wife and I loved it
5.0
Quiet, safe and clean, excellent service, I like it very much. The beach waves are quite big and not flat enough, which is inclined compared with the beaches of some hotels. In fact, there are not many restaurants for me in China, and maybe the equipment is not new enough. I know that they have been redecorated, and I am very satisfied with it, except for a little flaw.
5.0
Everything was perfect, the live performance every evening was fun to watch. Enjoyed the vibe and the beach here
5.0
No amenity
5.0
Property was very nice but the staff was exceptional!! Will visit again.
5.0
We enjoyed our stay, will be coming back!
5.0
We had an absolutely wonderful time! The staff was amazing, the space was amazing, and the food & drink was phenomenal. The only issue we had was that the hot tub drain in our room wasn’t working and the tub couldn’t fill up - we mentioned it to the staff and the next time we got to our room it was fixed. Everything was phenomenal! Some names we can remember of phenomenal staff (I wish we could remember more!) are Daniela at the pool who always met us with a smile and nice cold drinks. Charlie boy and the whole entertainment team gave the energy and fun we were looking for. Couldn’t forget Carlos the hotel photographer who caught some amazing candid photos of us we will cherish for a lifetime.
We will definitely going back to the Zilara next time we are in Cancun.
3.0
The place need AC in the main lounge areas and indoor bars. Elevator felt like a stove. Need to be updated.
5.0
Pepe and Diana are the fitness instructors on the property and they did a great job with the free classes they offered at the resort, such as Pilates.
5.0
The hotel is amazing including service attractions food and enterteinment Definately coming back next year
5.0
Everyone was very friendly and helpful. They treated me and my wife like family.
5.0
Clean, fun, amazing service
4.0
Good value for its cost
5.0
Property was beautiful. Staff was top notch. Rooms were spacious and quiet. Food was great and nightly entertainment was fun.
5.0
The entertainment, and the clientele!
5.0
Our second time here. We loved it as much as the first time. Food was amazing. Place is very clean. Staff are very friendly and kind. Great options for entertainment.
5.0
Great resort, clean, friendly staff, and very entertaining
1.5
We have been coming to the Hyatt Zilara for years; this was our 12th stay. The staff and food were perfection! Everyone has a great attitude. We always book a swim-up suite room. We take these short vacations due to both of us overcoming health issues, which daily swimming helps. Vacations are expensive and push our budgets, but the health benefits are intense and needed. This was the first time we had a bad experience. Unlike all 11 previous visits, the bed was very hard; the pillows were extremely heavy, and the room temperature was hot. Staff tried to fix the AC to no avail. Staff tried to make the bed softer by adding a duvet to the mattress, but it didn't work well. I've never dealt with pillows that were so heavy they were hard to lift or flip. Our wrists hurt now after the vacation. It's such an odd hotel room issue - but awful. Our room temperature at night was never below 76 degrees F - very uncomfortable. Our pool access area was at the very end of the swim-up suites. Unlike all previous trips, the pool was filthy the first two days. The staff took note and started to clean it. It was so bad we'd have to step through piles of floating hair and debris to enter the pool. The slime attached to the lounge chairs in the pool floated 2-3 inches as it floated in the pool. After a few days, staff cleaned the pool to perfection. I hope the issues were isolated to Room 101. We will return; the staff tried to fix the issues - but we returned home unrested and hurting.
5.0
Great resort, beautiful water, delicious food and the NICEST STAFF
FAQs
How much does this all inclusive resort cost compared to others in Cancun?
The average price for a rental in Cancun is $177 per night. This rental is $802 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hyatt Zilara Cancun - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hyatt Zilara Cancun - Adults Only - All Inclusive. Enjoy the water!
Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Zilara Cancun - Adults Only - All Inclusive?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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