Quality Inn & Suites Castle Rock/SW Denver
4.0
Good(412 Reviews)Hotel in Castle Rock, CO
Reasons to book
Includes essentialsPool, Internet / Wifi, Parking and more
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About this hotel
Hotel in Castle Rock with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Quality Inn & Suites Castle Rock/SW Denver offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.
Recreational amenities at the hotel include an indoor pool.
This smoke-free hotel features an indoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Quality Inn & Suites Castle Rock/SW Denver offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.
This Castle Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Amenities
Pool
Internet / Wifi
Parking
Laundry
TV
Map of Castle Rock, CO
Available Rooms
Standard Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds, Non Smoking
1 King • 1 Bunk
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(412 Reviews)4.0
With the exception of locating the entrance to the property, everything else was better than expected.
4.0
Everything was brand new. Interior completely remodeled 2 years ago. It was the best motel we stayed in on our 14 day road trip. Person behind the desk was most helpful and kind and caring
4.0
This was a pretty rough experience. At check in the room wasn't clean yet, the staff was rude and argumentative, and there's a deposit at check in that you don't have notice of and there's no record on the receipt. When I asked for a receipt of the deposit the man at the desk got argumentative. Breakfast was terrible. The whole counter was dirty, the waffle iron was dirty, the fruit was old and the Bagels are stale. The room was cleaned sub par. Won't be coming back here.
4.0
Over charged for pet, small cramped rooms. Weird desk help man.
4.0
The room itself was clean and comfortable. I had an issue with the toilet in my room flushing slowly. When I notified the front desk i was offered a plunger. I was on my way out for the day for my business meeting so I declined assuming they would have maintenance take care of it. When I returned that evening it had not been rectified and I was again offered a plunger to do the job myself. Now, I wouldn’t expect guests at my home to do my maintenance work and I’m not charging them to stay. How does a hotel, charging me for THEIR services, ask me to do their job? Also, what they called a breakfast was very minimal snack fare.
4.0
Nice, clean hotel. Staff was friendly. The only thing I didnt like was no elevator, it made it hard to get everything to your room
4.0
Surprised there was not a darkening shade as our room was on the east side. Staff very friendly.
4.0
Bob was the pm manager. He was rude, condescending and lacked customer service. I booked 2 rooms theough hotels.com and he could only find one. He complained about 3rd party companies and refused to acknowledge my confirmation number. He said it wasn’t the same. He gave me the one room at the quoted rate but said the other would be a walk in rate. The hotel charges $100 security deposit which was outrageous. It was however refunded at checkout. He later found the 2nd room and cancelled the later charge but was not happy or apologetic about it.
4.0
From the moment we got to our room to when we left, we kept having issues. Once we opened the door to our room, it was a blast in the face with clorine smell. We spoke with the front of house attendant, he gave us the option to move rooms or he could find some febreeze for us. We were fine with staying in the room, just needed somthing to clear up the smell. We were never notified when he found the febreeze, if he found it. He siad he'd contact us once found after contacting a manger, but never heard about it for the rest if the weekend. Second thing, is our cooler took WAY to long to cool down the room. So most of the time we were dying of heat. The windows would be shut and have the cooler on max cool at high and it took hours and hours. Third, our tv didnt work. The gentleman came to try figure it out, but couldnt get it to connect either, so that was a bummer. Fourth, we had no normal soap and our sink was constantly clogged. All in all, it was a terrible expirence, and were not pleased with anything.
4.0
The staff was very accomadating
4.0
Was treated very badly by management. Pool was freezing cold and we asked about it and they said if we dont like it we should check.out. we were called twice at 7am by them waking us out of deep sleep. Never offerred apology or to make adjustments for their mistakes. Told us we were not welcomed back. Would never have gone back anyway to this place. Stay away if you want a happy stay.
4.0
Nice location. Centrally located.
4.0
The staff was wonderful
4.0
Very clean. Manager who checked us in was extremely nice and helpful! very convenient place for what we were needing
4.0
We were just doing some shopping near by, on our way to stay in a cabin, hotel was very clean, nice room.
4.0
Pool was well maintained, room was clean and nice, staff were good at explaining, many dining options in walkable distance
4.0
They didn’t have much for breakfast only waffles, cereal, and yogurt, but waffle house was next-door. Didn’t like that it didn’t have a microwave in the room, but there’s one downstairs in the dining area. A lot to do in the area, conveniently placed.
4.0
Great stay. Clean and comfortable
4.0
Is good place to stay
4.0
Nice place. Friendly service. Nice breakfast
4.0
Good breakfast
4.0
Other than the bed frame, great stay.
4.0
Not a great hotel to stay in. Look further
4.0
Employees were friendly and welcoming as we checked in and throughout our stay. Room was clean and the bed was wonderful, and we slept great. Breakfast was basic, but free continental.
4.0
Good price. Close to everything. Safe area.
4.0
I liked that it had a Keurig in the room, and check-in was quick and easy. Shower was great
4.0
Only complaint was lack of options for breakfast. There was no eegs or protein available. Other than that the stay was great!
4.0
Quiet convenient
4.0
Was tough working with staff and breakfast was a orange 🍊.
4.0
They wanted to charge us per room to check in 10 min early. We had plumbing issues, they handed my husband a plunger for us to address ourselves. Never cleaned the room. Charged me an extra deposit, but said they couldn't fix it, just had to wait to check out. Continental breakfast was 2 cereal option and 2 waffle makers. Extremely basic accommodations and very disinterested staff. I wish we had stayed at the Best Western instead.
4.0
Excellent
4.0
Hotel is updated and clean but area is a bit shady. After getting our room on the second floor, then we were told there was NO elevator. Not bad to walk up a few stairs but dragging all our luggage was not fun. Wouldn’t recommend
4.0
Average hotel, definitely overpriced. Not the greatest location, but close enough to town and the highway.
4.0
My room was quiet and comfortable.
Breakfast - too many carbs, not enough fruit or protein.
4.0
GM was not a friendly person. The breakfast was very disappointing and the hotel having no elevator is such an inconvenience.
4.0
The hotel was clean but the front desk manager bob needs to be trained for hotel hospitality.
4.0
I had booked a king bed and they gave me a queen. They did not honor my request.
4.0
Stayed here after arriving at DEN on a late flight. perfect for our 1 night needs. Overall nice facility with dining options close by. Could use a few more options on continental breakfast, but by no means should that be a factor in choosing to stay at this location. Clean, very nice staff and good location .
4.0
One manager wasn’t too friendly. Bad attitude.
4.0
The staff at the front desk is not so nice. Otherwise, everything is average.
FAQs
How much does this hotel cost compared to others in Castle Rock?
The average price for a rental in Castle Rock is $214 per night. This rental is $86 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Castle Rock/SW Denver. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites Castle Rock/SW Denver. Enjoy the water!
Is Quality Inn & Suites Castle Rock/SW Denver pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites Castle Rock/SW Denver?
We found 5 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and tv.
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