Pickering Casino Resort Hotel
4.4
Excellent(1,640 Reviews)Hotel in Ajax
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with 6 restaurants, in the vicinity of Lake Ontario
Along with 6 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna.
Weekly housekeeping is available.
Pickering Casino Resort Hotel offers 275 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Along with 6 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna.
Weekly housekeeping is available.
Pickering Casino Resort Hotel offers 275 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Hot tub or spa
TV
Map of Ajax
Available Rooms
Standard King Room
1 King • 388 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard 2 Queen Room
2 Queen • 388 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Accessible King Room
1 King • 388 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Corner King Suite
1 King • 1 Sofa • 667 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 1 Sofa • 775 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(1,640 Reviews)4.4
Great new property, very spacious room, excellent amenities for food/drink on site due to casino/theatre being part of the hotel. Comfy beds, linens, and very quiet room.
4.4
Nice new room. Spring for a higher end room , you won’t regret it.
4.4
They but us in a handicap accessible room. I don’t have a problem with that except this room had a shower that was so poorly ill conceived that taking a shower meant flooding the bathroom floor. When I called to Bring this the the front desk’s attention they explained that they were aware of this defect and that they were hoping to fix it in the future. They sent up 2 extra towels to our room to soak up the water in the floor. I can’t imagine what someone who is handicapped would do. When I asked for another room they said they were fully booked. I will never stay in that hotel again. The builder who designed this shower should be sued. The hotel management should be embarrassed.
4.4
Very disappointed in the options at the food court. Most places were closed, only 2 options available during dinner time. Pizza was not even available.
4.4
Hotel had lots of great amenities. The casino of course, lots of great restaurants, a Starbucks and an arena. We stayed in a suite on the top floor. The price was a bit outrageous but it was the only room left and we booked last minute. It was a typical casino hotel room. It was beautiful and comfortable. BUT….the hotel entrance is not clearly marked. We drove around the casino/hotel for 10 mins looking for the hotel entrance before parking, walking and entering at the wrong place. The security said it happens to everyone. They said there is no markings to let people know where the entrance is. So back to the car we went, to do another drive around to look for the entrance to the hotel again. Even when we found it, the reception was not marked and we had to ask if we were in the correct place. The reception workers said it’s a terrible set up and more often than not people can’t find the check in area. Several people in the elevator were also talking about it. Other than that we had a wonderful stay at the casino resort. The machines payed. We ate at 3 of the restaurants and they were all good. We will definitely return, and be less frustrated next time with our check in now that we know where to go!
4.4
Beautiful hotel, great location
4.4
Everything was excellent. Spacious, friendly staff, comfy beds, lots of sitting areas for lounging and its free parking.
4.4
Loved it...lots of food choices and great poker room staff and service!
4.4
Upon check-in our room was upgraded. We were on the top floor in a suite that included kitchen facilities with a full size fridge, microwave, sink and cupboards.
The rest of the area had a pull out couch, 4 chairs, a large coffee table and a smaller table.
There were 2 bathrooms. One full one that had 2 sinks, a separate shower from the tub and an enclosed toilet room.
Suite was wonderful.
4.4
overall was decent, but for a "resort" i would expect higher end finishes. Bathroom fixtures were starting to get worn out which is crazy considering the age of the place. Overall it was clean, but there were areas (carpets mainly) that needed a little attention. Pool was small but decent, change rooms were irritating, hot tub, sauna, steam shower all very good. fitness area (i didnt end up using) was more than adequate. Casino was extremely tight, wont be back there. The "resort fee" and "credit card fee" are an issue for work and if I'm honest that may make me go elsewhere in the future.
Overall pretty good.
4.4
The hotel is nice and the rooms are spacious and clean , my comment maily in SPA accessibility , for 2 days of my stay I have to sign up to use the spa for 2 days, I tried to call front desk , got a message we are busy with other customers and will call you back which didn't happen for more than 45 minutes. I lost 2 days of my 3 days stay to enjoy SPA and relax. My main criteria of selecting a hotel is SPA availability. Will never come back
4.4
It was an amazing experience and it was worth it and very affordable by the way. Love every bit of it
4.4
It was very clean and comfortable in terms of room itself. The front desk staffs were very friendly and helpful. The hotel is very far from the city and there are no public transportation around. You must have a car or take a taxi to get there and there's no shops and restaurants around. I went there during weekdays and most of the restaurants were closed at their food court. The room was too dark for work and there's no microwave nor water kettles in the room. They charge for rental if you really want one. Otherwise you will get starved staying here.
4.4
The room was nice and comfortable. I found the resort to be a disappointment. The only drink machine was broken. The food court did not offer healthy eating.
I felt the entire operation was designed only for gamblers. I was there for a family visit and did not find the hotel to be anything special
4.4
Parking was horrible ,had to move truck at 4-5 am to get a closer spot to the hotel because of your casino guests also had no microwave in the room
4.4
Worst hotel we have stayed in in years. Front desk staff were rude not just to us but to others as well. Urine stains on sheets hair in bathroom. Aweful!
4.4
We had a great time. Lots of stuff to do and lots of friendly staff and people.
4.4
This is the nicest and cleanest Hotel I've stayed in in a long time and my husband have travelled a lot over the years.. Staff is very friendly, rooms are very very clean.. I'd recommend anyone to stay here.. I won't stay in another Hotel when I travel to Pickering.. Thank You
4.4
Well, the hotel is really great in terms of facilities and cleanliness. It's just not like a tip-tier hotel or Vegas. From lack of hotels services like bag drop/baggage assistance to complete lack of focus on a great experience. Even some of the staff mentioned that they cut other staff to focus less on a great hotel experience, with a total emphasis on the casino. It's unfortunate if you travel a lot and expect good service, as the hotel is really nice. The lack of service to limiting toiletries and coffee, make for an unpleasant experience.
4.4
Easy option for a one night stay during our travels and the steakhouse was very good. Nice that the casino was non-smoking!!
4.4
New property with a casino and restaurants. They shouldn’t charge hotel guests an extra fee to use the exercise room as this is always included at hotels.
4.4
Very hard to navigate through out to find a designed parking spot or entrance
4.4
It was amazing! The room has tons of space and very clean! I definitely will be staying here again!
4.4
So clean and quiet even though its a casino site. We had difficulties with tv , but the service and repair was done quickly from the front desk to maintenance..enjoyed the pool, but wished they had a restaurent that was open early for breakfast..thank you the staff for our enjoyable 4 days stay .
4.4
I sent an email requesting an extra bed/cot. When I arrived at the hotel I was informed there weren’t any available.
4.4
Everything was great
4.4
Our stay was great! We will be back.
There were a few things, however that could have been improved upon. There is a beeping in the room, its not loud and it will go away for a bit but then start again. The show door water proofing needs a different design and in our opinion the couch and chairs should be switched and the tv channels selections were not great. Also the parking is far away from the hotel entrance.
The pillows were great and the bed was very comfy. We even saw security making rounds in the hotel hallways which was impressive.
Overall we had a great experience and look forward to going back in the near future.
4.4
Rivals some of the nicest hotels I have visited around the world.
4.4
It needs beter tv serive there is no netflix or prime.
4.4
Everything was great with the exception of a couple of small things that were missing in the room. There was no microwave or hairdryer. I thought a hairdryer in hotels was pretty standard these days and a microwave would have been helpful to warm up Casino meal leftovers later in the night. Other than that, everything was great.
4.4
I would stay there again. This is a very clean and secure establishment. The staff is friendly and helpful. The only issue I had was with the connection of the EV charging stations located at the outdoor parking lot.
Three out of the four J1772 stations were broken and clearly un maintained. However, all of the charging stations dedicated to Tesla vehicles were fully functional. So my advice to EV drivers planning a stay at this location is to equip yourself with a Tesla to J1772 adapter. Luckily I was able to gain access to the one working J1772 charging station.
4.4
Nice and clean hotel. Rooms were big and the price was amazing.
4.4
Room was very dirty upgraded to the king corner suite paid 700$ a night for two night. The floor had someone else’s pubic hair in multiple spots a peice of dirty toilet paper trash behind the toilet room door and the shower leaked
Poor cleaning job and short staffed for such a new and expensive hotel
4.4
The Hotel has a very spacious lobby. Our Room is very clean.Smells clean.Staffs are very pleasant especially Housekeeping.Bed and pillows are comfortable. Excellent location for our reason to stay. Over all its always been a blast.
4.4
Very clean room
4.4
Poor view for price of room. No tissues or glasses in room. Hallway very noisy from 3-5am. Awful sleep. Very limited food choices
4.4
Clean hotel but not for families as totally centred around gambling. We were unable to drink with our family as unable to purchase an alcoholic drink over dinner or during the stay as the only licensed bar was in the casino and drinks could not leave the casino.
The restaurant was also more of a food hall with cheap melamine tables.
4.4
The room was clean on arrival. However, there were several times during our two week stay that they forgot to clean or even refresh our room even though we were on the list to be cleaned on that day. Twice I had to make trips to Reception to collect towels and toiletries for the room and carry them up the room myself in a bag. Not acceptable.
Some staff on the Front desk were friendly and helpful eg. Abbie. Some were rude and unprofessional. During our stay, there were issues - the tv wasn't working, the iron wasnt working, the safe couldnt open with our valuables inside, the room key stopped functioning. All of these were addressed once I went to the Front Desk. However one male manager retorted that 'at least the roof isnt leaking or falling down.' Unacceptable. We did not pay all that money for the roof to be falling down!
On the plus side, a variety of eating options were available, nice pool, hot tub, sauna and steam rooms, casino if you are interested. I guess ok for an overnight stay after a night at concert or casino. Not suitable for longer stay. Some of the front desk staff need to improve customer service and please employ more cleaners for the rooms!
4.4
Very noisy construction on main floor half of hotel restaurant close food not very good
4.4
They hotel was great..the pool was badly managed. No towel too many kids unsupervised. We had to make an appoint to use pool. Way too many people.there not with a appointment. We found the front enterance hard to find.
FAQs
How much does this hotel cost compared to others in Ajax?
The average price for a rental in Ajax is $154 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pickering Casino Resort Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pickering Casino Resort Hotel. Enjoy the water!
Is Pickering Casino Resort Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pickering Casino Resort Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and hot tub or spa.
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