UMA Hotel and Residences
Hotel in Naga
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this hotel
Hotel in Naga with a 24-hour business center and spa services
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and spa services.
UMA Hotel and Residences offers 191 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and spa services.
UMA Hotel and Residences offers 191 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
Map of Naga
Available Rooms
Deluxe Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 1 Single
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Twin Room
2 Single • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Room
2 Double • 1 Sofa
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance.
Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon.
Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
4.0 / 10.0
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
1.0 / 10.0
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
6.0 / 10.0
Good
8.0 / 10.0
Good
10.0 / 10.0
Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
10.0 / 10.0
I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
8.0 / 10.0
This is a relatively new hotel. Staff are friendly, but are very limited in what they can do for guests. We asked to change 500 pesos for smaller 100 pesos to tip for our bell man and we were not granted this simple request. The reason: we only do this service for customers. I assumed that when we booked a room at the hotel that we were customers. Oh well, we ‘ll let that go.
The shower amenities like shampoo and conditioner were in tiny tubes most appropriately suited one use only and by one person. We asked for more but were denied because it would exceed the daily allowance. Simply unsatisfactory.
In our many years of travel and staying at various hotels, we have never been denied such basic services. Maybe, Uma Hotel is new and has to go through some growing pains to become better. But for now, I can’t fully recommend this hotel until it reviews its’ policies and become more responsive to its’ customers basic requests.
10.0 / 10.0
The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
10.0 / 10.0
Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
10.0 / 10.0
We enjoyed our stay here! Highly recommended!
10.0 / 10.0
Excellent location
8.0 / 10.0
Clean, excellent location, courteous service, value fir money
10.0 / 10.0
Hi quality facility
10.0 / 10.0
Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.
4.0 / 10.0
In soft start up mode, not not fair to judge.
Things to improve, but they will get there.
4.0 / 10.0
The hotel was beautiful, the staff was extremely friendly, helpful, and accommodating. The room and bed were comfortable and the AC was perfect. We had the honor of visiting during their soft opening so it was understandable that there were a few kinks. The wifi in the room was great but not in the lobby during breakfast. The breakfast was not buffet since there weren’t enough guests but when the hotel fully opens, it will be. My family booked 2 rooms but they were on separate floors. Our key cards did not let us visit them which I understand is for security purposes but was not convenient as this was a family trip. The staff accommodated by giving us cards for their floor. On our second night, we were able to switch rooms so we were on the same floor. Overall, I would stay here again and highly recommend them as I can’t compliment the wonderful staff enough plus the hotel itself was exceptional.
10.0 / 10.0
Very clean and extremely helpful staff.
10.0 / 10.0
Great place to stay with great staff
FAQs
How much does this hotel cost compared to others in Naga?
The average price for a rental in Naga is $56 per night. This rental is $42 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at UMA Hotel and Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is UMA Hotel and Residences pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at UMA Hotel and Residences?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and hot tub or spa.
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