The Cloud One Hamburg - Kontorhaus
4.5
Excellent(136 Reviews)Hotel in Hamburg
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi and more
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About this hotel
Pet-friendly hotel connected to the convention center in Hamburg City Center with bars
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a 24-hour front desk. WiFi in public areas is free.
The Cloud One Hamburg - Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a 24-hour front desk. WiFi in public areas is free.
The Cloud One Hamburg - Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Map of Hamburg
Available Rooms
Business Room, 1 Queen Bed
1 Queen • 183 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed (Motel One)
1 Queen • 183 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed (Comfortable)
1 King • 178 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Comfort Room, 1 Double Bed, Terrace
1 Double • 178 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(136 Reviews)1.5
Clean room and well serviced. Very small for two people, especially with lugguage. No fridge, no laundry or room service. Lobby and roof top bar were great.
2.0
Cosy hotel, relaxed with nice amenities and quiet central location. Great staff.
I had a room close to the elevator, which is fine but the beeping noise every time someone presses the button and when the elevator arrives is very unnecessary, top tip from a frequent traveler to remove or at least lower that sound.
1.5
Room was very small and lacked amenities that are pretty standard in rooms at this price point: no mini fridge, no coffeemaker in the room, no closet.
2.0
The service of the hotel is so bad . The cleaning service will just entered your room early in the morning at 8am without knocking the door in advanced. I was staying in this room for 2 night and the cleaning service woman just entered my room when i was inside the room ! I told the front dest and they didnt even remind the cleaning woman about it . Another thing is that i forgot my stuff in the room , came back on the same day to search for it , they couldnt find me thing and asked me to write an email , and till now no reply from the hotel . Worst experience!
3.0
Nice hotel with wonderful rooftop bar. Rooms are very small but bed is comfortable. Lack of tea and coffee making facilities and no room fridge or mini bar was disappointing and the lack of a wardrobe was inconvenient. Otherwise, very clean and well located. Would consider again but would prefer somewhere more spacious with better in room facilities.
2.0
There was no place for suitcases. No storage in the room. Walking space around bed extremely tight. Night stands so small nothing can fit on it. No place to hang up stuff. The only good thing in the room was the bed- it was very comfortable.
5.0
Great hotel
2.0
My train was delayed by over two hours. I had someone waiting in the lobby. I tried calling the hotel and was put on hold for fifteen minutes. I sent a message, as I was directed to requesting a callback. The message said I would get an email. NO CALLBACK. NO EMAIL. When I arrived at the hotel, there were three associates at the reception desk. When I told them what happened, they were indifferent. I don’t blame them. They’ve just never been trained in the art of customer service. Can’t wait to see the bill for fifteen minutes of roaming charges. An additional delight!
2.5
The rooms were clean, the atmosphere of the room was a little cramped. It did not have extra accessories such as slippers, toothbrush, etc. Although my room was next to the street, no sound came inside. Breakfast was also great. Only the price is a bit expensive.
1.5
Nice hotel but terrible policies. I booked the room a month in advance and the price had dropped so when asked for the new lower price or even some kind of compensation like an upgrade, I was met with a resounding NO. They said they were unable to do anything for me period. I travel a lot and I would have come back there if they had any customer service whatsoever. The rooms are also tiny with no ability to make tea or coffee. I was also met with NO they do not have a kettle for use. Bar is gorgeous. They clearly spent a lot of their money there.
5.0
Stylish lobby and rooms.
5.0
Great place to stay in Hamburg!
5.0
Easy check in / lovely big room - so many dining and shopping options close by….
2.0
Very stylish and cosy hotel. Nice hotel bar but somewhat crowded at breakfast. Room very sufficient - good shower and comfortable bed. Very quiet from the street. Very good bakery one block from hotel and just two steps from the U-bahn. Will stay again if in Hamburg.
4.0
No free water nor coffee at the lounge or room.
4.0
Very clean room, friendly staff. Would have liked coffee/water in the room.
2.0
Service could be improved. Had to phone reception from my room to fix my window - they didn’t pick it up for 20 minutes upon which I had to go downstairs myself to speak to them in person. Check-out staff could have been also more friendly
3.0
In the included services it was indicated that parking was available if you paid an additional amount of money, this condition was not specified at the time of booking the hotel. The availability of parking was one of the reasons we decided to stay at the hotel.
5.0
Good advanced hotel with nice bar on rooftop
2.5
A lovely hotel, very cenrally located! The room was very clean and well decorated. The bar is fantastic.
5.0
Modern and fun
FAQs
How much does this hotel cost compared to others in Hamburg?
The average price for a rental in Hamburg is $121 per night. This rental is $89 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Cloud One Hamburg - Kontorhaus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Cloud One Hamburg - Kontorhaus pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Cloud One Hamburg - Kontorhaus?
We found 2 amenities for this rental. This includes air conditioner, and internet / wifi.
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