Nice hotel, friendly staff

Nice hotel, friendly staff

Surprisingly lovely hotel. Very well acquainted -- though I didn't use it- the indor outdoor pool is a great idea. The workout room could be updated for sure. Extra equipment- bosu, kettle balls, etc. Also cardio is fine if you want a treadmill, but stair climbers are the best and most used equipment for a great cardio workout. I was Underwelmed for sure. Other than that- lovely staff, very friendly and professional. Had a nice time at the bar.

Surprisingly lovely hotel. Very well acquainted -- though I didn't use it- the indor outdoor pool is a great idea. The workout room could be updated for sure. Extra equipment- bosu, kettle balls, etc. Also cardio is fine if you want a treadmill, but stair climbers are the best and most used equipment for a great cardio workout. I was Underwelmed for sure. Other than that- lovely staff, very friendly and professional. Had a nice time at the bar.

I stayed here two nights. The first night, i was in a fourth floor room that needed some bathroom help - the shower control was not flush against the wall, the shower ceiling light was not flush against the ceiling. Outdated split bathroom setup as well. Unfortunately, the room had an interior door adjoining a very noisy room. I eventually had to call security and put in earplugs to try to sleep. In the morning, i went to the front desk and requested to be moved. They moved me to a smaller but much nicer sixth floor room which was quiet. Convenient to O'Hare and Blue line.

I stayed here two nights. The first night, i was in a fourth floor room that needed some bathroom help - the shower control was not flush against the wall, the shower ceiling light was not flush against the ceiling. Outdated split bathroom setup as well. Unfortunately, the room had an interior door adjoining a very noisy room. I eventually had to call security and put in earplugs to try to sleep. In the morning, i went to the front desk and requested to be moved. They moved me to a smaller but much nicer sixth floor room which was quiet. Convenient to O'Hare and Blue line.

Great staff and amenities

Great staff and amenities

Great time

Great time

Lynette was hospitable and welcoming, I suspect she's never met a stranger, definitely makes the stay memorable. All staff we met were helpful and welcoming as well. Room was spacious and separated sleeping space and living space, which is nice if someone is on a different sleep schedule, so you don't disturb others. The only real issue was the elevators. We learned the loading/staff elevator was out of service, forcing the large housekeeping carts into fairly small elevators, of which there are only 3 for such a large hotel, so prepare to wait to catch an elevator. The problem is a known issue, so plan your time for 15 minute waits to get downstairs. The view from the top is great, worth checking it out!! Overall a good stay.

Lynette was hospitable and welcoming, I suspect she's never met a stranger, definitely makes the stay memorable. All staff we met were helpful and welcoming as well. Room was spacious and separated sleeping space and living space, which is nice if someone is on a different sleep schedule, so you don't disturb others. The only real issue was the elevators. We learned the loading/staff elevator was out of service, forcing the large housekeeping carts into fairly small elevators, of which there are only 3 for such a large hotel, so prepare to wait to catch an elevator. The problem is a known issue, so plan your time for 15 minute waits to get downstairs. The view from the top is great, worth checking it out!! Overall a good stay.

The stay was amazing I was REALLY impressed with the staff and the professionalism they gave the entire stay

The stay was amazing I was REALLY impressed with the staff and the professionalism they gave the entire stay

Its ok for overnight but the area has limited dining and shopping

During the night there's a huge noise. Cause airport is near there. expt this It'good place.

Would stay again!

I had a Great stay!

Great Hotel. Quiet for being near the airport. Very easy to get to the train back and forth to downtown.

On the whole, the hotel, itself is not bad, but it's location is a veritable industrial wasteland amid the outer regions of Chicago. However, it's proximity to O'Hare is the primary draw, which makes this largely overlookable. Also, the hotel itself isn't a problem, and the airport shuttle ran like clock work. Solid hotel, terrible (ish) location.

Extremely friendly and helpful front staff!

Terrible in everything

Very quiet hotel near airport and freeway.

The gazebo at the pool could be repainted. And neat bushes for the pooling area

It had a restaurant/bar food but too pricy for the kind or amount of food. The outside area parking lot was dirty. Smelled like weed outside by hotel.

The pool was gross and the surroundings were unsafe. I felt itchy in the bed and could hear people in other rooms to where I did not feel at rest. The dining was a nice environment, good food and service was great.

Everything was amazing including staff. Wish we had more time to enjoy the pool but overall great!!

Everything was wonderful

Pool needs to be updated

This was the worst Marriott I had ever seen. I arrived and there were people hanging out in front of the entrance and there was trash falling out of the trash cans. It seems like the trash cans had not been emptied in days. The hotel was very old and dated. I checked in and went to my room and the carpet was filthy and the bed did not have a bed spread or blanket. The mattress had visible lumps. I went to front and complained and they seem uninterested. I immediately checked out, I could not stay in that room or hotel, I am very disappointed in Marriott, this was the first time we had experienced anything like this. We had just stayed in the Marriott in downtown Indianapolis and it was great. We left indianapolis, to go shopping at the Designer outlet in Illinois and wanted a hotel close by and choose the Marriott O’Hare. What a disappointment. So basically we paid for a room we didn’t even stay in.

Everything was wonderful

Everything was amazing including staff. Wish we had more time to enjoy the pool but overall great!!