Holiday Inn Queretaro-Centro Historico, an IHG Hotel
Hotel in Santiago de Queretaro
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly Querétaro hotel in Downtown Querétaro with 3 restaurants
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Queretaro-Centro Historico, an IHG Hotel offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.
3 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Queretaro-Centro Historico, an IHG Hotel offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.
3 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Santiago de Queretaro
Available Rooms
Standard Room, 1 King Bed (Top Floor)
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Ground Floor
Beds not specified • 334 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom
Beds not specified • 676 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 2 Queen Beds
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
8.0 / 10.0
well maintained and good service
8.0 / 10.0
Good hotel
8.0 / 10.0
Good hotel
10.0 / 10.0
S
10.0 / 10.0
S
8.0 / 10.0
The property is beautiful. Our son loved the pool. However, beware of the "kids eat free" promotion. It is only if you ask for and order off a child's menu that kids will eat free. They do not automatically give you one.
8.0 / 10.0
The property is beautiful. Our son loved the pool. However, beware of the "kids eat free" promotion. It is only if you ask for and order off a child's menu that kids will eat free. They do not automatically give you one.
10.0 / 10.0
Beautiful facility
10.0 / 10.0
Beautiful facility
8.0 / 10.0
Nice hotel.
8.0 / 10.0
Nice hotel.
8.0 / 10.0
Buen buffet, confortable room.
8.0 / 10.0
Buen buffet, confortable room.
10.0 / 10.0
Very clean hotel and good food.
10.0 / 10.0
Very clean hotel and good food.
6.0 / 10.0
The staff is very friendly and work hard to please the customer, but the property needs upgrading if they want to have so many stars.
6.0 / 10.0
The staff is very friendly and work hard to please the customer, but the property needs upgrading if they want to have so many stars.
5.0 / 10.0
It was amazing, the hotel was beautiful and clean
5.0 / 10.0
It was amazing, the hotel was beautiful and clean
8.0 / 10.0
"We recently stayed at this hotel and overall had a wonderful experience. The facilities were beautiful and clean, the food was delicious, and the staff were very friendly. However, we were disappointed by an incident involving Mrs. Gabriela. We have a disabled son, and my husband informed her that he was going to work and that my son and I couldn't go to the restaurant for breakfast. As a result, he took five pieces of fruit from the buffet. Mrs. Gabriela charged us for two breakfasts to our room for taking the fruit. When we spoke to someone at the reception, they informed us that we could have ordered our breakfast through room service. The next day, we did just that, but we found Mrs. Gabriela's response lacking in empathy. Despite this incident, everything else about our stay was excellent!"
"Recientemente nos hospedamos en este hotel y en general tuvimos una experiencia maravillosa. Las instalaciones estaban bonitas y limpias, la comida era deliciosa y el personal muy amable. Sin embargo, nos decepcionó un incidente que involucró a la Sra. Gabriela. Tenemos un hijo discapacitado, y mi esposo le informó que él iba a trabajar y que mi hijo y yo no podíamos ir al restaurante a desayunar. Como resultado, él tomó cinco piezas de fruta del bufet. La Sra. Gabriela nos cargó el precio de dos desayunos a nuestra habitación por haber tomado la fruta. Pudo ser más empatica.después nos informaron que servício al cuarto era posible.
8.0 / 10.0
"We recently stayed at this hotel and overall had a wonderful experience. The facilities were beautiful and clean, the food was delicious, and the staff were very friendly. However, we were disappointed by an incident involving Mrs. Gabriela. We have a disabled son, and my husband informed her that he was going to work and that my son and I couldn't go to the restaurant for breakfast. As a result, he took five pieces of fruit from the buffet. Mrs. Gabriela charged us for two breakfasts to our room for taking the fruit. When we spoke to someone at the reception, they informed us that we could have ordered our breakfast through room service. The next day, we did just that, but we found Mrs. Gabriela's response lacking in empathy. Despite this incident, everything else about our stay was excellent!"
"Recientemente nos hospedamos en este hotel y en general tuvimos una experiencia maravillosa. Las instalaciones estaban bonitas y limpias, la comida era deliciosa y el personal muy amable. Sin embargo, nos decepcionó un incidente que involucró a la Sra. Gabriela. Tenemos un hijo discapacitado, y mi esposo le informó que él iba a trabajar y que mi hijo y yo no podíamos ir al restaurante a desayunar. Como resultado, él tomó cinco piezas de fruta del bufet. La Sra. Gabriela nos cargó el precio de dos desayunos a nuestra habitación por haber tomado la fruta. Pudo ser más empatica.después nos informaron que servício al cuarto era posible.
8.0 / 10.0
Unfortunately the room we got didn't have a mini fridge nor an ice bucket. Also, the ice machine was on but not producing ice.
8.0 / 10.0
Unfortunately the room we got didn't have a mini fridge nor an ice bucket. Also, the ice machine was on but not producing ice.
10.0 / 10.0
Comfortable bed, nice place to stay
10.0 / 10.0
Comfortable bed, nice place to stay
4.0 / 10.0
Very bad smell in hallways, in room and specially the bathroom.
That also called us at 3am just to know if when our reservation ended! This is unacceptable.
4.0 / 10.0
Very bad smell in hallways, in room and specially the bathroom.
That also called us at 3am just to know if when our reservation ended! This is unacceptable.
10.0 / 10.0
Good facilities ...clean AND funny pool
10.0 / 10.0
Good facilities ...clean AND funny pool
8.0 / 10.0
Road reparation around
10.0 / 10.0
Nice place
10.0 / 10.0
Nice place
8.0 / 10.0
Road reparation around
2.0 / 10.0
I booked through Expedia. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through Expedia because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both Expedia and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero.
2.0 / 10.0
I booked through Expedia. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through Expedia because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both Expedia and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero.
6.0 / 10.0
Staff not very helpful full
6.0 / 10.0
Staff not very helpful full
8.0 / 10.0
Room with a balcony, overlooking the gardens, was awesome.
Unfortunately I had to check in behind a group of noisy, not paying attention, chinese. Only 2 staff behind desk, both looking after the group. 30 minutes to check in....
8.0 / 10.0
Room with a balcony, overlooking the gardens, was awesome.
Unfortunately I had to check in behind a group of noisy, not paying attention, chinese. Only 2 staff behind desk, both looking after the group. 30 minutes to check in....
10.0 / 10.0
Excellent service
FAQs
How much does this hotel cost compared to others in Santiago de Queretaro?
The average price for a rental in Santiago de Queretaro is $82 per night. This rental is $42 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Queretaro-Centro Historico, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Queretaro-Centro Historico, an IHG Hotel. Enjoy the water!
Is Holiday Inn Queretaro-Centro Historico, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Queretaro-Centro Historico, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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