I did not like the bed. My husband and myself slept horribly. We are used to a firm mattress, but this mattress was like a wooden board. Both of us woke up with very sore backs.

Nice hotel

Nice hotel

Went to Hershey Park and this hotel wasn’t too far away. About 20 mins, so it was convenient for us to stay for 2 nights. Staff were pleasant. Room was nice and clean. The pool stay opened late, which was a plus for my kids after our adventures.

Went to Hershey Park and this hotel wasn’t too far away. About 20 mins, so it was convenient for us to stay for 2 nights. Staff were pleasant. Room was nice and clean. The pool stay opened late, which was a plus for my kids after our adventures.

The room had a sour smell and the bathroom was dirty as well as the ceiling had mold and mildew above the shower area. The TV would not work and the staff recommended we reset the TV by unplugging it. That did not work. When asked, the staff would not move us to a different room.

The room had a sour smell and the bathroom was dirty as well as the ceiling had mold and mildew above the shower area. The TV would not work and the staff recommended we reset the TV by unplugging it. That did not work. When asked, the staff would not move us to a different room.

Pool and hot tub were over-chlorinated and the entire end of the building smelled of chlorine. Ice machine was not functioning on my level.

Pool and hot tub were over-chlorinated and the entire end of the building smelled of chlorine. Ice machine was not functioning on my level.

Unfortunately the reason why we for a show near by was canceled. Everything was great except the mattress was like sleeping on a rock. I woke up a few times in pain from how hard it was on my ck

Unfortunately the reason why we for a show near by was canceled. Everything was great except the mattress was like sleeping on a rock. I woke up a few times in pain from how hard it was on my ck

M

M

quite

Great property in a great location. Stayed here for a concert at Hershey Stadium. Show was unfortunately canceled but this hotel was so great we rebooked for the make up date! The breakfast in the am was amazing as well. We look forward to our return.

Great property in a great location. Stayed here for a concert at Hershey Stadium. Show was unfortunately canceled but this hotel was so great we rebooked for the make up date! The breakfast in the am was amazing as well. We look forward to our return.

quite

The room and accomodations were good, very worse service ever, and I ended up having to pay for this room 3x.

The room and accomodations were good, very worse service ever, and I ended up having to pay for this room 3x.

It is good for a one-night stay; the hotel needs updating. Limited options for food around or at the hotel.

It is good for a one-night stay; the hotel needs updating. Limited options for food around or at the hotel.

Lack of ventilation causes mold in the bathroom, very noisy AC unit, it was hard to sleep.

Lack of ventilation causes mold in the bathroom, very noisy AC unit, it was hard to sleep.

Front staff unfriendly, unwelcoming. Rooms smelt musty. No towels in pool area 2 days in a row. Small rooms

Was a family trip, booked 2 rooms, was not next to each other or across from each other. At checkin I was told the room are across from each other, but they were not.

Was a family trip, booked 2 rooms, was not next to each other or across from each other. At checkin I was told the room are across from each other, but they were not.

Front staff unfriendly, unwelcoming. Rooms smelt musty. No towels in pool area 2 days in a row. Small rooms

My stay here ended very disappointing, the rooms and service were filthy. Hate to leave a bad review. I guess you get what you paid for.

My stay here ended very disappointing, the rooms and service were filthy. Hate to leave a bad review. I guess you get what you paid for.

What did I like: the staff we interacted with were all very nice, friendly and professional. My kids enjoyed the pool, parking was convenient from our room and location was perfect for us, it was close to the highway so there werent much driving around to get where we needed to go. What I didnt like: the pool door was broke so they had to prop the door open with a towel. The outside door for the pool was also propped open, which I thought was unsafe since anyone can enter the property anytime. Our room was located at the lower level, the same level as the pool so if someone decided to enter through the outside pool door our room and everyone else located at the lower level would be hit first. Storage: there were not enough storage for a family of 4. Two small draws isnt enough. The closet was decently sized but no draws. Mattress and pillows: mattress need to be replaced, it was hard, pillows were way too thin, I had a hard time sleeping. Bathroom: it was clean but there was a wet hand towel still hanging on the hook in the bathroom from the previous guest. The hand towel was wet, like they had used it to scrub themselves in the shower. I was disgusted. I think the bathroom should have some kind of ventilation to absorb the steam from showering. I found it very odd that our room was located in the lower level aka basement. Would I stay there again, im like 50/50.

What did I like: the staff we interacted with were all very nice, friendly and professional. My kids enjoyed the pool, parking was convenient from our room and location was perfect for us, it was close to the highway so there werent much driving around to get where we needed to go. What I didnt like: the pool door was broke so they had to prop the door open with a towel. The outside door for the pool was also propped open, which I thought was unsafe since anyone can enter the property anytime. Our room was located at the lower level, the same level as the pool so if someone decided to enter through the outside pool door our room and everyone else located at the lower level would be hit first. Storage: there were not enough storage for a family of 4. Two small draws isnt enough. The closet was decently sized but no draws. Mattress and pillows: mattress need to be replaced, it was hard, pillows were way too thin, I had a hard time sleeping. Bathroom: it was clean but there was a wet hand towel still hanging on the hook in the bathroom from the previous guest. The hand towel was wet, like they had used it to scrub themselves in the shower. I was disgusted. I think the bathroom should have some kind of ventilation to absorb the steam from showering. I found it very odd that our room was located in the lower level aka basement. Would I stay there again, im like 50/50.

There was mold all over the bathroom ceiling.