SureStay Hotel by Best Western Ontario Airport
Hotel in Ontario, CA
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Ontario hotel in Guasti with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Ontario, CA
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Bathtub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
We had a last minute reservation after our flight was diverted to Ontario Ca, and the night manager Michael was so helpful and friendly. Although it’s a slightly older facility, the staff is dedicated to making the customers comfortable. It was spotless, pleasant, and every staff member we met was really great.
2.5 / 5.0
Everything was great.
2.5 / 5.0
Everything was great.
1.5 / 5.0
AC and elevators were down for the second day. It was horrible. Sleeping in a hot room.
1.5 / 5.0
AC and elevators were down for the second day. It was horrible. Sleeping in a hot room.
2.5 / 5.0
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
2.5 / 5.0
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
2.0 / 5.0
Staff at the front desk was very friendly and efficient. The room was decent, but had some wear and tear. The bed was comfortable enough. The AC was great. Good deal for a single night stay.
2.0 / 5.0
Staff at the front desk was very friendly and efficient. The room was decent, but had some wear and tear. The bed was comfortable enough. The AC was great. Good deal for a single night stay.
4.0 / 5.0
Everythig was fine. I had quiet environmrnt and had enough hot water as well as cold water to drink. Good
4.0 / 5.0
The staff was great. The condition of the property was not so great.
4.0 / 5.0
N/A
4.0 / 5.0
N/A
3.0 / 5.0
No house keeping,
3.0 / 5.0
No house keeping,
5.0 / 5.0
I enjoyed the stay, the staff was extremely friendly
5.0 / 5.0
I enjoyed the stay, the staff was extremely friendly
2.5 / 5.0
It was pretty clean and had the basics you expect from a hotel it was nice.
3.0 / 5.0
Front desk was rude when I requested assistance during a Saturday morning breakfast.
It was only 9:15 am, and no one there but me, and the only pot of hot breakfast which is oatmeal was already empty and no one there to ask so I went to the front desk and advised her of the situation. Her response was shocking: "IT'S NOT MY JOB" . I told her if she can just send someone to check or replenish the food.
When the staff came and seeing that I'm the only one there, she rudely accused me of leaving the bread plastic cover/flap open. WHY DID YOU LEAVE THE FLAP OPEN? IT'S SUPPOSED TO BE CLOSED.
And I have not even started getting my breakfast. And why even tell your guests that?
There is no excuse for talking to your guests like that. And they're only serving continental breakfast and cannot maintain it? The lady who managed it on weekdays was great. She kept it clean and replenished and very friendly. Kudos to Barbara. Sad that she is not there on weekends.
The bathroom is also not clean: toilet has water stains and vent ducts had thick black dust in bathroom wall.
When I checked out on Sunday am and asked for a printout of my bill, the front desk clerk printed it but asked me to walk in and grab it from the printer myself. Why, if all she has to do is grab it and hand to me?
2.5 / 5.0
It was pretty clean and had the basics you expect from a hotel it was nice.
3.0 / 5.0
Front desk was rude when I requested assistance during a Saturday morning breakfast.
It was only 9:15 am, and no one there but me, and the only pot of hot breakfast which is oatmeal was already empty and no one there to ask so I went to the front desk and advised her of the situation. Her response was shocking: "IT'S NOT MY JOB" . I told her if she can just send someone to check or replenish the food.
When the staff came and seeing that I'm the only one there, she rudely accused me of leaving the bread plastic cover/flap open. WHY DID YOU LEAVE THE FLAP OPEN? IT'S SUPPOSED TO BE CLOSED.
And I have not even started getting my breakfast. And why even tell your guests that?
There is no excuse for talking to your guests like that. And they're only serving continental breakfast and cannot maintain it? The lady who managed it on weekdays was great. She kept it clean and replenished and very friendly. Kudos to Barbara. Sad that she is not there on weekends.
The bathroom is also not clean: toilet has water stains and vent ducts had thick black dust in bathroom wall.
When I checked out on Sunday am and asked for a printout of my bill, the front desk clerk printed it but asked me to walk in and grab it from the printer myself. Why, if all she has to do is grab it and hand to me?
2.5 / 5.0
it was alright!
2.5 / 5.0
it was alright!
5.0 / 5.0
Only one thing to improve is breakfast menu for example by adding some protein options such as scrambled eggs, chicken, etc.
4.0 / 5.0
The property was good for the price. The staff friendly and helpful. Room could have been better cleaned but okay
4.0 / 5.0
The property was good for the price. The staff friendly and helpful. Room could have been better cleaned but okay
5.0 / 5.0
Only one thing to improve is breakfast menu for example by adding some protein options such as scrambled eggs, chicken, etc.
5.0 / 5.0
Clean and friendly
5.0 / 5.0
Clean and friendly
2.0 / 5.0
It was clean, that’s all it matter to me.
2.0 / 5.0
It was clean, that’s all it matter to me.
3.0 / 5.0
bed bugs.
3.0 / 5.0
bed bugs.
2.0 / 5.0
The tub flooded every time I used it to take a shower. My small child and I both had to take a shower in a bunch of water (water was passed both our ankles) had to keep turning off the water and waiting 3-5 minutes for water to drain completely out.
2.0 / 5.0
The tub flooded every time I used it to take a shower. My small child and I both had to take a shower in a bunch of water (water was passed both our ankles) had to keep turning off the water and waiting 3-5 minutes for water to drain completely out.
5.0 / 5.0
We enjoyed our stay Mike had checked us in and he was very friendly went above and beyond and in the morning for breakfast Barbara was very nice and sweet and very helpful. This hotel was clean and had enough towels and friendly. I would stay here again.
1.0 / 5.0
Dirty and unsafe area around the hotel. There was a dead rat in parking lot.
1.0 / 5.0
Dirty and unsafe area around the hotel. There was a dead rat in parking lot.
5.0 / 5.0
Compliments to Darrell, the friendly welcoming face at check-in.
Compliments also to Barbara(?), the breakfast lady. She was cheerful, engaging, and helpful.
5.0 / 5.0
Compliments to Darrell, the friendly welcoming face at check-in.
Compliments also to Barbara(?), the breakfast lady. She was cheerful, engaging, and helpful.
FAQs
How much does this hotel cost compared to others in Ontario?
The average price for a rental in Ontario is $210 per night. This rental is $44 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Ontario Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Ontario Airport. Enjoy the water!
Is SureStay Hotel by Best Western Ontario Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Ontario Airport?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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