Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
7.8 / 10.0
Outstanding(1,005 Ratings)

Hotel in Saint Charles, MO

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel

Riverfront hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden

Map of Saint Charles, MO

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Beds not specified • 321 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Beds not specified • 321 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Beds not specified • 321 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Beds not specified • 410 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Beds not specified • 410 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Ratings and reviews

7.8 / 10.0
Outstanding(1,005 Ratings)
5.0 / 10.0
Nov 2024
The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
5.0 / 10.0
Nov 2024
The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
5.0 / 10.0
Nov 2024
Friendly check in
5.0 / 10.0
Nov 2024
Friendly check in
3.0 / 10.0
Nov 2024
Bathroom was not clean. There was dirty towels behind bathroom door.
3.0 / 10.0
Nov 2024
Bathroom was not clean. There was dirty towels behind bathroom door.
2.0 / 10.0
Nov 2024
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
2.0 / 10.0
Nov 2024
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.

FAQs

How much does this hotel cost compared to others in Saint Charles?

The average price for a rental in Saint Charles is $196 per night. This rental is $38 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus The Charles Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus The Charles Hotel. Enjoy the water!

Is Best Western Plus The Charles Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus The Charles Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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