Renaissance Portsmouth-Norfolk Waterfront Hotel
Hotel in Portsmouth, VA
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Riverfront hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Portsmouth, VA
Available Rooms
Room, 1 King Bed, View
Beds not specified • 306 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Room, 1 King Bed, View
Beds not specified • 306 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, View
Beds not specified • 306 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)
Beds not specified • 306 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)
Beds not specified • 306 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Great stay very relaxing. Hotel was great
2.5
Great stay very relaxing. Hotel was great
1.0
This was a birthday celebration. Had difficulty crossing the doorway threshold with my wheelchair. Once in, I found dirty towels tossed on tge countertop. Looked about the room and it was seemingly clean. Upon a closer look, I discovered tape hanging from the ceiling as if a banner had been removed, no hand soap in the bathroom, a dirty shower curtain and no bath chair in the roll in shower. It was just as difficult to get in and out of the across its threshold. The hotel staff, though pleasant, was very uninformative. No one could tell me how to correctly access room service, how to connect to television internet or how to turn off the light behind the bed (was told by housekeeping the switch would not control the lamp and was probably miswired). I had attempted several times to call the front desk, housekeeping and room service using the room telephone but no department answered. Calling by chance with my cell phone, I connected with the front desk and was told that I first had to dial 0 to reach the front desk even though I had lf onlf the button on my room .
front desk. The phone was marked with the consierges' room number but somehow found itself on the fifth floor. i never did get television internet or room service and navigated over the strives to with a couple of pushes. I was happy to find that the hotel was wheelchair accessible but I don't feel that Marriott strives to provide its disabled customers the same luxury experiences as its nondisabled customers.
1.0
This was a birthday celebration. Had difficulty crossing the doorway threshold with my wheelchair. Once in, I found dirty towels tossed on tge countertop. Looked about the room and it was seemingly clean. Upon a closer look, I discovered tape hanging from the ceiling as if a banner had been removed, no hand soap in the bathroom, a dirty shower curtain and no bath chair in the roll in shower. It was just as difficult to get in and out of the across its threshold. The hotel staff, though pleasant, was very uninformative. No one could tell me how to correctly access room service, how to connect to television internet or how to turn off the light behind the bed (was told by housekeeping the switch would not control the lamp and was probably miswired). I had attempted several times to call the front desk, housekeeping and room service using the room telephone but no department answered. Calling by chance with my cell phone, I connected with the front desk and was told that I first had to dial 0 to reach the front desk even though I had lf onlf the button on my room .
front desk. The phone was marked with the consierges' room number but somehow found itself on the fifth floor. i never did get television internet or room service and navigated over the strives to with a couple of pushes. I was happy to find that the hotel was wheelchair accessible but I don't feel that Marriott strives to provide its disabled customers the same luxury experiences as its nondisabled customers.
1.5
I was very unhappy that I couldn’t control the temperature. I was cold during my entire stay. When I first arrived there was only sheets on my bed. I complained and they gave me a throw blanket. I would have expected true blankets and a comforter
1.5
I was very unhappy that I couldn’t control the temperature. I was cold during my entire stay. When I first arrived there was only sheets on my bed. I complained and they gave me a throw blanket. I would have expected true blankets and a comforter
2.5
My two nights stay was great. The room on the 17th floor was modern and updated in trendy decor. The staff were awesome. Hazel, at the bar was personable and customer service oriented. She was so sweet and caring with my grandchildren. My stay was perfect. I highly recommend this hotel. The location was outstanding.
2.5
My two nights stay was great. The room on the 17th floor was modern and updated in trendy decor. The staff were awesome. Hazel, at the bar was personable and customer service oriented. She was so sweet and caring with my grandchildren. My stay was perfect. I highly recommend this hotel. The location was outstanding.
2.5
The bartender and waitress were amazing. Loved the place
2.5
The bartender and waitress were amazing. Loved the place
2.5
Room was clean and quiet. The property is beautiful and updated. Front desk wasn’t the nicest and seemed to have attitudes but I enjoyed my stay and would come back.
2.5
Room was clean and quiet. The property is beautiful and updated. Front desk wasn’t the nicest and seemed to have attitudes but I enjoyed my stay and would come back.
2.0
The front desk staff were very friendly and our room was very clean. My only complaint is not being able to adjust the room temperature. It was slightly warm in our room while we were sleeping, but other than that it was great!
2.0
The front desk staff were very friendly and our room was very clean. My only complaint is not being able to adjust the room temperature. It was slightly warm in our room while we were sleeping, but other than that it was great!
2.5
Just one but stay was perfect
2.5
Just one but stay was perfect
1.0
The room was filthy. Requested a new room, couldn't get one for the first night. It was very disappointing
1.0
Hotel appearance was beautiful. Wasn’t until the next morning and seen bed bugs. Was suppose to stay another day but couldn’t get over that
2.5
Good
1.0
Hotel appearance was beautiful. Wasn’t until the next morning and seen bed bugs. Was suppose to stay another day but couldn’t get over that
2.5
Good
1.0
The room I booked was not available at check in. The hotel stated that they overbooked my room type. Extremely disappointed and no offer of resolution for the property.
1.0
The room I booked was not available at check in. The hotel stated that they overbooked my room type. Extremely disappointed and no offer of resolution for the property.
5.0
The waterfront location and the patio fireside sites that were lit in the evening.
Can't wait until the renovations are complete and full dinning services are available.
Recommend that the place of safety grab bars be placed in the room showers. Some of us "old timers" need more stability in places like showers.
5.0
The waterfront location and the patio fireside sites that were lit in the evening.
Can't wait until the renovations are complete and full dinning services are available.
Recommend that the place of safety grab bars be placed in the room showers. Some of us "old timers" need more stability in places like showers.
4.0
Older rooms in need of updates. Crib is actually a pack n play without mattress. Price was high in comparison to amenities.
4.0
Older rooms in need of updates. Crib is actually a pack n play without mattress. Price was high in comparison to amenities.
2.0
Super friendly and helpful staff. Absolutely everyone seemed to be happy and they were all so hospitable. It was a great welcome to the area.
Loved the water view from my room too. I’d stay here again.
2.0
Super friendly and helpful staff. Absolutely everyone seemed to be happy and they were all so hospitable. It was a great welcome to the area.
Loved the water view from my room too. I’d stay here again.
4.0
parking
4.0
parking
5.0
The lighting has always been inadequate in the rooms.
5.0
Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.
5.0
Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.
5.0
Nice view!! Clean
5.0
Nice view!! Clean
5.0
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
2.5
Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk.
Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there
2.5
Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk.
Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there
3.0
Pros: we had a beautiful view from our 9th floor room of the river, ships and skyline. The room was clean overall except it was hot and smelled mildew. Room service was good. We ordered breakfast. Very pricey but good. There are plenty of restaurants and shops near by that you can walk to or take the ferry over across the water to. The bell hop was nice and took our luggage upstairs to our room for us. Overall the staff was nice and friendly.
Cons: Our room was quite warm. The hotel is doing renovations . Thermostat said 62 and it felt like 76 degrees. We asked for an engineer to look at it on Friday night at around 11:30pm and he never showed. We wanted room service and there were no menus in the room. The main shower head at the top of shower had low water pressure while the shower head at the bottom was great. Called front desk and they didn’t have any new menus so they gave us an older one. Seems to be a breakdown in communication between the front desk and the kitchen staff. The staff show great effort in their jobs but the hotel could be better managed. Saturday morning at 7am we were awoken to a fire alarm which was terrible. We called the front desk and asked was it a real alarm and they investigated and called us back and said it wasn’t. We only received two towels and two wash cloths so we had to ask the front desk for more. I would definitely stay there again under the pretense that the room will have AC, no smells
FAQs
How much does this hotel cost compared to others in Portsmouth?
The average price for a rental in Portsmouth is $229 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Renaissance Portsmouth-Norfolk Waterfront Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Renaissance Portsmouth-Norfolk Waterfront Hotel. Enjoy the water!
Is Renaissance Portsmouth-Norfolk Waterfront Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Renaissance Portsmouth-Norfolk Waterfront Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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