The rooms were clean and spacious. The breakfast was quite basic with plastic plates, forkes and cups.

Clean and easy to find.

Had booked a room that was on second floor but elevator was broken. Worked with staff and got a ground floor room instead.

Had booked a room that was on second floor but elevator was broken. Worked with staff and got a ground floor room instead.

Never coming back. 2nd day, housekeeping serviced the rooms. Didn’t vacuum, took towels and didn’t replenish. Toiletries were not replenished. Toilet paper etc. Called 3x - receptionists- to no avail. Used bathroom downstairs. Never never

Never coming back. 2nd day, housekeeping serviced the rooms. Didn’t vacuum, took towels and didn’t replenish. Toiletries were not replenished. Toilet paper etc. Called 3x - receptionists- to no avail. Used bathroom downstairs. Never never

Good location for those travel to Sequoia national park

Good location for those travel to Sequoia national park

Made a reservation for this Fairfield Inn and upon arrival we did not have any rooms. Had to stay at a different motel in another city. No compensation or discount was offered for this inconvenience and no explanation. I have stayed at Marriott hotels over the years and never had this happen before. We will not be staying at Marriott brand hotels in the future and am very disappointed in this experience and lack of remorse.

Made a reservation for this Fairfield Inn and upon arrival we did not have any rooms. Had to stay at a different motel in another city. No compensation or discount was offered for this inconvenience and no explanation. I have stayed at Marriott hotels over the years and never had this happen before. We will not be staying at Marriott brand hotels in the future and am very disappointed in this experience and lack of remorse.

Hotel is ok. Breakfast options were very limited compared and need to be looked at. Dining area was very small. Room and pool were ok

Hotel is ok. Breakfast options were very limited compared and need to be looked at. Dining area was very small. Room and pool were ok

Other than the rude guest in line in front of me, excellent! The poor front desk clerk had the patience of Jobe. He maintained an air of professionalism even tho the adults wouldn't controll their kids. The stay was great. And the breakfast next morning was good also.

Other than the rude guest in line in front of me, excellent! The poor front desk clerk had the patience of Jobe. He maintained an air of professionalism even tho the adults wouldn't controll their kids. The stay was great. And the breakfast next morning was good also.

It was a great stay!

It was a great stay!

The staff was very friendly. The facilities were clean. The only negative was the elevator wasn't working and we we're on the 3rd floor. These things happen.

The staff was very friendly. The facilities were clean. The only negative was the elevator wasn't working and we we're on the 3rd floor. These things happen.

I was expecting a little bit more overall from staff as we arrived no smile on their face meaning we where welcomed I ask for fresh coffee at knight same thing person acted like I was asking for to much elevator carpet was really dirty room was just ok sorry I’m a picky person

I was expecting a little bit more overall from staff as we arrived no smile on their face meaning we where welcomed I ask for fresh coffee at knight same thing person acted like I was asking for to much elevator carpet was really dirty room was just ok sorry I’m a picky person

Horrible

Horrible

Worst experience ever!!!! I had a very unpleasant experience with this hotel. I chose it because of its proximity to Sequoia National Park and made sure to book at least a month in advance. However, after completing a stargazing tour late at night, I arrived at the hotel around 12 AM and encountered a series of continuous inconveniences. Firstly, there was no one at the reception. We called continuously for 20 minutes before a staff member finally opened the door. After presenting my confirmation, they informed us that they were overbooked and could not accommodate us, despite our valid confirmation and itinerary number. All of this happened at 1 AM. They explained that the hotel had been fully booked since noon and had no available rooms. Incredibly, as they were telling us this, another family arrived and was promptly checked in. We were left shocked and confused. The receptionist claimed the hotel was fully booked since noon, yet they magically had a room available for this family. Feeling helpless, we politely asked for assistance in finding available rooms at nearby Marriott hotels. The receptionist responded rudely, claiming not to know or be able to help. As our group frantically called nearby hotels, the receptionist refused to make any effort to assist us, displaying an uncooperative and rude attitude throughout. Fortunately, we managed to find a hotel 40 minutes away from the Visalia hotel where we finally stayed the night.

Worst experience ever!!!! I had a very unpleasant experience with this hotel. I chose it because of its proximity to Sequoia National Park and made sure to book at least a month in advance. However, after completing a stargazing tour late at night, I arrived at the hotel around 12 AM and encountered a series of continuous inconveniences. Firstly, there was no one at the reception. We called continuously for 20 minutes before a staff member finally opened the door. After presenting my confirmation, they informed us that they were overbooked and could not accommodate us, despite our valid confirmation and itinerary number. All of this happened at 1 AM. They explained that the hotel had been fully booked since noon and had no available rooms. Incredibly, as they were telling us this, another family arrived and was promptly checked in. We were left shocked and confused. The receptionist claimed the hotel was fully booked since noon, yet they magically had a room available for this family. Feeling helpless, we politely asked for assistance in finding available rooms at nearby Marriott hotels. The receptionist responded rudely, claiming not to know or be able to help. As our group frantically called nearby hotels, the receptionist refused to make any effort to assist us, displaying an uncooperative and rude attitude throughout. Fortunately, we managed to find a hotel 40 minutes away from the Visalia hotel where we finally stayed the night.

The youg Lady Katrina at the front was awesome!!

The youg Lady Katrina at the front was awesome!!

Our bathroom was filthy, dirty tub, mold on ceiling, dirty floor. No body wash in the shower. No towels were given when requested. Air conditioning was set on the lowest setting and did not work.

Our bathroom was filthy, dirty tub, mold on ceiling, dirty floor. No body wash in the shower. No towels were given when requested. Air conditioning was set on the lowest setting and did not work.

no lighting innthe rear parking lot

no lighting innthe rear parking lot

I booked online and the price I was given was inflated at the hotel I was charged 12 a day for parking that was not listed online. We asked for clean towels when we left at 7:30am when we returned at 9pm no towels had been provided. Will probably never stay there again.

I booked online and the price I was given was inflated at the hotel I was charged 12 a day for parking that was not listed online. We asked for clean towels when we left at 7:30am when we returned at 9pm no towels had been provided. Will probably never stay there again.