Moon Palace Jamaica – All Inclusive
All inclusive resort in Ocho Rios
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Luxury property on the beach, with 4 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Ocho Rios
Available Rooms
Superior Deluxe Ocean View with Balcony - Kids & Teens Free
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Honeymoon Suite Ocean View - King Size Bed
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Family Partial Ocean View - Kids & Teens Free
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Beds not specified • 1728 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Ocean View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
Excellent stay!! Just need more varierty of food (every day chicken and pork ). The one day they had oxtail you had to queue for extended period to get some.
Servers are excellent.
The play room and game room was excellent for the kids. The playroom has supervision, you could leave your child and come back at specific periods.
1.0
Prior to my arrival hotels.com was absolutely awful, there was no confirmation email sent so I was unable to book my transfer. I was left stranded at the airport when I arrived and lost an entire day. I was told to take a private taxi in a very dangerous part of town in order to get to my hotel. Luckily Family on the island rescued me and took me back to their home and then embarked on the journey the following day meaning I’ve lost an entire day which I will be complaining and getting a refund for. Once I arrived, I constantly felt like I was being sold to by the hotel reps. They up sold an upgrade where IThey up sold an upgrade where I already had Seaview, then gave me the back of the hotel with a tiny part Seaview with a balcony. I was never given a confirmation email to check whether I had a balcony with Seaview in the first place. However, I paid to be downgraded, the following day this was solved and I moved back to the original room which had a stunning Seaview. The upsell does not end there, we were asked to attend a seminar which looked to take more money. Then we are charged taxes on top of any services you purchase. There are hidden charges in everything so be very careful. Apart from that, the food is lovely the beds are comfortable.
5.0
Staff was great, customer service is excellent.
Was very proud to be a Jamaican after dealing with my own people in this way.
5.0
Staff was great, customer service is excellent.
Was very proud to be a Jamaican after dealing with my own people in this way.
5.0
Lot of good food! Service went out of there way for requests. Staff were friendly. Plenty of activities to do and see.
10.0
Wonderful time and the employees were fantastic!
10.0
Was a beautiful experience
10.0
The staff here were very hospitable and had great customer service. Just wish the shows were longer and more pool activities. Would definitely recommend staying here very family friendly.
4.0
This hotel has so much trick and damages to the property
10.0
Very nice place. The WIRED playroom for kids would be expanded if possible.
2.0
Rude staff, unclean property, and constant attempts to scam you at every opportunity.
10.0
Really enjoyed our stay
2.0
Customer service was extremely disappointing. It felt like they didn't care at all and were unhelpful throughout the entire experience.
4.0
I was disappointed with the service, the food and the price at Moon Palace. I waited hours for my room with no compensation. There is a foul odor at various locations throughout the resort. My niece and her family were upgraded to a large suite which had sewage backing up in the sink. That explains the foul odor. The spa was the highlight of my stay and the only reason I would consider staying there again.
10.0
Really nice property loved all the eateries! Room was nice and clean! Everyone was very kind!
6.0
The property was clean. Checking in was very long and tedious, the staff was not very helpful. They don’t give you time to settle down and regroup from your trip, instead they bombard you with signing up for a 90 minute time sharing event. It’s a real turnoff when you decline their offer their attitude towards you becomes very rude. The experience I had in Ocho Rios is not what I am used to when I visit other properties in Montego Bay and Negril. They don’t make you feel welcome and they are not very accommodating. Asking someone a question makes you feel like you’re bothering them. I don’t think I will be visiting that resort in Ocho Rios again.
8.0
Room service not the best,entertainment wasn’t the best..Customer service was very poor.
4.0
Looks nice but sevice not good
4.0
Even though they were priced $1000 - $2300 ABOVE their closest competitors, we decided to give them a try anyway. Below is a brief assessment of the overall experience:
THE GOOD:
Beach and central location are amazing. Their Italian Restaurant, (Gondola), and theirJapanese Restaurant, (Momo), were the ONLY good spots to get good tasting meals. Boulangerie was great for Desserts and coffee brands. The Piano Bar and Pianist created an intimate and enjoyable occasion. Nightly Entertainment line-up were typical hotel quality. Mattress in guest rooms wOUTSTANDING! We also found MOST wait staff to be courteous and efficient in all food areas. Sharna-Kay at Front desk was amazing! Vacation Club staffers were also proficient.
THE BAD:
Many Front Line Staffers unfriendly. More than 2-3 Agents and better processes needed during heavy forecasted times to avoid long excruciating lines. Food in Jerk Hut and Main Dining horrible in taste and presentation. Lots of bad tasting food wasted. Hotel has Black Mold on exterior. Lobby leaks during rain. Room Vents dirty. Unsafe raised transition from hall to guest room. Trip Hazzard. HSKP needs improvement.
10.0
Food was excellent
10.0
We've been to a few all inclusive hotels but so far Moon Palace Jamaica stood out exceptionally. Their menu choices were great for all culinary culture and even kids at the main buffet. There were other restaurants of choice for an elegant dress code in the evening. They are numerous evening entertainment and daytime activities for everyone. No added cost for drinks, no matter what you choose off the nenu. Great place for couples and families alike. Would definitely recommend.
2.0
Elevators broke down twice. Air-conditioning in our rooms constantly stopped working. There is no elevator to the floor with the beach,the pools, and the buffet. 3 and a half flights of stairs, and i have a bad knee. They did not provide shuttle from the airport,as they advertised. That was an additional $500, and hard to set up from the US. They offered to stransport us for $450. I wasnt paying twice for the same service. The staff at the front desk could not keep up, and seldom answered their phones. It took an hour to check in. Could not get towels and wash cloths. The food was not good, even the kids didn't like it.
They tried to sell me a vacation at $1500 dollors off, while i was waiting out in the heat for the ride they did not provide. I had to laugh, at that one. Their other guests got to sit in the Air-conditioning and relax. I could not risk, missing my ride, they would only wait 10 minutes, before leaving.
5.0
Amazing. We loved it
10.0
We've been to a few all inclusive hotels but so far Moon Palace Jamaica stood out exceptionally. Their menu choices were great for all culinary culture and even kids at the main buffet. There were other restaurants of choice for an elegant dress code in the evening. They are numerous evening entertainment and daytime activities for everyone. No added cost for drinks, no matter what you choose off the nenu. Great place for couples and families alike. Would definitely recommend.
8.0
I didn't like the fact that from the moment i checked in I was bombarded by the marketing team to attend their "vacation club" AKA Time Share meeting. I wasted 3 1/2 hours of my vacation time in their vacation club meeting where they were trying to convince me to sign up. Even right before checking out I went to the gift shop and another rep walked up to me trying to persuade me to sign up for an offer that they were promoting. I felt harassed.
8.0
I didn't like the fact that from the moment i checked in I was bombarded by the marketing team to attend their "vacation club" AKA Time Share meeting. I wasted 3 1/2 hours of my vacation time in their vacation club meeting where they were trying to convince me to sign up. Even right before checking out I went to the gift shop and another rep walked up to me trying to persuade me to sign up for an offer that they were promoting. I felt harassed.
5.0
Amazing. We loved it
10.0
The beach and foods are excellent. You should expect loud music from outside even at midnight.
10.0
The beach and foods are excellent. You should expect loud music from outside even at midnight.
8.0
VIP should have expedited check in and check out.
8.0
The only thing that took extremely long is the checking in and checking out process. Took awhile to get my room even though checking in was at 3pm. Another thing the workers on the beach area that does the water sports were not welcoming. The entertainment could have some improvements on it, that was a bit boring. Went to the Pier 8 restaurant and they did not have anything that I ordered so I had to settle with what was there and the entrèe meal was burnt. Otherwise, the resort is perfect. Food and drinks on point. Jade at the Gondola restaurant made my experience amazing, customer service on point.
8.0
VIP should have expedited check in and check out.
8.0
The check in process was long and if your waiting for elevator at times it can be lengthy if your staying in the south part of the hotel where they have elevator A,B and C. The check out is similar as they are no dedicated check out, you join the regular line unless your a member but even so there’s a wait for that too. Overall very nice beach, one of the very best. Entertainment is great, food could be hotter meaning not warm but as you expect from your own cooking” hot”. The staff really makes the impression that are there to help especially those from the gift shop, they were amazing towards my family as they went above and beyond for a need. I particularly enjoyed the child care / play center for they did an awesome job. The place is not brand new as it was the old Jamaica Grande now Moon Palace and over the years I’ve stayed a few times. Overall good experience minus the elevators, check in and check out process. Nothing against the front desk but the COMPANY can stream line a faster less iPad questionnaire that slows the process. From a scale of 1 out 10, 10 being best, my personal number overall experience is a 7 respectfully.
8.0
The check in process was long and if your waiting for elevator at times it can be lengthy if your staying in the south part of the hotel where they have elevator A,B and C. The check out is similar as they are no dedicated check out, you join the regular line unless your a member but even so there’s a wait for that too. Overall very nice beach, one of the very best. Entertainment is great, food could be hotter meaning not warm but as you expect from your own cooking” hot”. The staff really makes the impression that are there to help especially those from the gift shop, they were amazing towards my family as they went above and beyond for a need. I particularly enjoyed the child care / play center for they did an awesome job. The place is not brand new as it was the old Jamaica Grande now Moon Palace and over the years I’ve stayed a few times. Overall good experience minus the elevators, check in and check out process. Nothing against the front desk but the COMPANY can stream line a faster less iPad questionnaire that slows the process. From a scale of 1 out 10, 10 being best, my personal number overall experience is a 7 respectfully.
10.0
Beautiful resort & hospitality
10.0
Beautiful resort & hospitality
8.0
The only thing that took extremely long is the checking in and checking out process. Took awhile to get my room even though checking in was at 3pm. Another thing the workers on the beach area that does the water sports were not welcoming. The entertainment could have some improvements on it, that was a bit boring. Went to the Pier 8 restaurant and they did not have anything that I ordered so I had to settle with what was there and the entrèe meal was burnt. Otherwise, the resort is perfect. Food and drinks on point. Jade at the Gondola restaurant made my experience amazing, customer service on point.
10.0
We had a blast!
2.0
Awful experience. I've been traveling worldwide for many years. This operation was the worst I've seen. Food inedible. Overall operation better suited to a prison.
2.0
Awful experience. I've been traveling worldwide for many years. This operation was the worst I've seen. Food inedible. Overall operation better suited to a prison.
FAQs
How much does this all inclusive resort cost compared to others in Ocho Rios?
The average price for a rental in Ocho Rios is $188 per night. This rental is $495 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Moon Palace Jamaica – All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Moon Palace Jamaica – All Inclusive. Enjoy the water!
Is Moon Palace Jamaica – All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Moon Palace Jamaica – All Inclusive?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Ocho Rios
Explore all rentals in Ocho Rios
Moon Palace Jamaica – All Inclusive
All inclusive resort
in Ocho Rios2 full beds
Garden · Pool · Air conditioner
Top rated
Nestled in Ocho Rios, this All inclusive resort is perfect for your next vacation. Enjoy Moon Palace Jamaica – All Inclusive's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Jamaica Inn
Resort
in Ocho Rios2 guests · 1 bedroom · 1 bath
Garden · Pool · Air conditioner
Looking for a Resort in Ocho Rios, this Resort for $779 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.
$$$$
Eden Sands Villa Ocho Rios with Private Chef
Villa
in Ocho Rios4 guests · 2 bedrooms · 2 baths
Garden · Kitchen or Kitchenette · Air conditioner
Looking for a Villa in Ocho Rios, this Villa for $735 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.
$$$$
Penthouse villa on the beach, chef services available- extra cost.
Apartment
in Ocho Rios8 guests · 3 bedrooms · 4 baths
Garden · Pool · Kitchen or Kitchenette
This inviting Apartment in Ocho Rios can fit your needs for many types of vacations, at $562 per night.
$$$$
Jamaica Inn
Resort
in Ocho Rios1 king bed
Garden · Pool · Air conditioner
Top rated
This attractive Resort in Ocho Rios, $779 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Sunshine Oasis @Pyramid Point w/pool
House
in Ocho Rios8 guests · 3 bedrooms · 3 baths
Pool · Kitchen or Kitchenette · Air conditioner
Experience vacation in Ocho Rios with our House, Sunshine Oasis @Pyramid Point w/pool. Enjoy amenities such as Air conditioner, Fireplace and Internet / Wifi, and more.
$$$$
Hermosa Cove Villa Resort and Suites
Hotel
in Ocho Rios4-star
2 guests · 1 bedroom · 1 bath
Garden · Pool · Kitchen or Kitchenette
Experience the best of Ocho Rios with this Hotel available for $758. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Start earning One Key rewards
Luxury villa with a private rooftop and backyard.
Villa
in Ocho Rios8 guests · 3 bedrooms · 4 baths
Garden · Pool · Kitchen or Kitchenette
When traveling to Ocho Rios, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $580 per night.
$$$$
Hermosa Cove Villa Resort and Suites
Hotel
in Ocho Rios4-star
1 king bed
Garden · Pool · Kitchen or Kitchenette
Top rated
Enjoy the best of Ocho Rios in our Hotel, Hermosa Cove Villa Resort and Suites. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Honey’s 3BD 5 minutes away Ocho Rios & all major attractions.
Villa
in Ocho Rios6 guests · 3 bedrooms · 3 baths
Air conditioner · Internet / Wifi · Laundry
Indulge in a peaceful retreat at Honey’s 3BD 5 minutes away Ocho Rios & all major attractions., our elegant Villa in Ocho Rios. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Ocho Rios Boardwalk Apartment
Apartment
in Ocho Rios2 guests
Garden · Pool · Kitchen or Kitchenette
Enjoy the best of Ocho Rios in our Apartment, Ocho Rios Boardwalk Apartment. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Maribella Villa @ Crystal Cove
Villa
in Ocho Rios7 guests · 4 bedrooms · 4 baths
Pool · Kitchen or Kitchenette · Air conditioner
This attractive Villa in Ocho Rios, $767 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Ocho Rios Boardwalk Apartment
Apartment
in Ocho RiosGarden · Pool · Kitchen or Kitchenette
Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Ocho Rios, at $707 per night for your next great vacation.
$$$$
Luxurious apartment with all amenities. Beach view from the roof gazebo .
Apartment
in Ocho Rios6 guests · 3 bedrooms · 3 baths
Pool · Kitchen or Kitchenette · Air conditioner
Looking for a Apartment in Ocho Rios, this Apartment for $572 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.
$$$$
Amore Villa Retreat in Ocho Rios
Villa
in Ocho Rios2 guests
Garden · Pool · Pets allowed
Indulge in a peaceful retreat at Amore Villa Retreat in Ocho Rios, our elegant Villa in Ocho Rios. Enjoy amenities including Dishwasher, Internet / Wifi and Laundry, and more.
$$$$
Start earning One Key rewards
Amore Villas luxurious 3 bed holiday villa situated in the heart of Ocho Rios
Villa
in Ocho Rios8 guests · 3 bedrooms · 3 baths
Pool · Pets allowed · Kitchen or Kitchenette
Nestled in Ocho Rios, this Villa is perfect for your next vacation. Enjoy Amore Villas luxurious 3 bed holiday villa situated in the heart of Ocho Rios 's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Amore Villa Retreat in Ocho Rios
Villa
in Ocho RiosGarden · Pool · Pets allowed
This Villa in Ocho Rios, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!
$$$$
Beachfront
Apart of our beachfront boutique villas on the same property.
Cottage
in Ocho Rios2 guests · 1 bedroom · 1 bath
Air conditioner · Internet / Wifi · Balcony or Patio
Looking for a memorable stay in Ocho Rios? Our Cottage might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Smoking allowed, and more during your stay.
$$$$
Majestic Supreme Ridge Cott
Apartment
in Ocho Rios2 guests
Garden · Pool · Pets allowed
Soak up the beauty of Ocho Rios in our Apartment, Majestic Supreme Ridge Cott. With a range of amenities such as Air conditioner, Internet / Wifi and Pets allowed, you'll feel right at home.
$$$$
Start earning One Key rewards
Honey Cove Luxury Villa w/pool-5 mins away from Ocho Rios town.
Villa
in Ocho Rios6 guests · 2 bedrooms · 2 baths
Pool · Air conditioner · Internet / Wifi
Nestled in Ocho Rios, this Villa is perfect for your next vacation. Enjoy Honey Cove Luxury Villa w/pool-5 mins away from Ocho Rios town.'s top-rated amenities, including Air conditioner, Internet / Wifi and Pool, and more.
$$$$
Majestic Supreme Ridge Cott
Apartment
in Ocho RiosGarden · Pool · Pets allowed
Looking for the perfect place to call home during your trip to Ocho Rios? This Apartment offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Pets allowed, and more.
$$$$
Ocho Rios Oceanfront Oasis/ Cook Included
House
in Ocho Rios6 guests · 3 bedrooms · 4 baths
Pool · Kitchen or Kitchenette · Air conditioner
Enjoy the best of Ocho Rios in our House, Ocho Rios Oceanfront Oasis/ Cook Included. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Ocho Rios travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu