Great staff. Good breakfast

Great staff. Good breakfast

Both hotels.com and Fairfield charged my card for our stay, but was billed double the amount from Fairfield. Trying to get my money back. The Fairfield staff did not offer to contact hotels.com to help resolve and when hotels.com tried to contact the hotel, nobody wanted to help them. There was a wet dirty washcloth left in our shower with hair all over it, and also found a container of leftover salad with condiment packets in the nightstand drawer next to the bed. The continental breakfast was disgusting, and their king size beds are not king size like they say. They're much smaller. The owners are shady and selfish, and not willing to make things right. Ironically, on their TV's in their rooms is a Fairfield commercial that plays over and over basically stating, "At Fairfield, we never drop the ball, and if we do, we'll try to make it right!" This place can't even follow their own company objective and it's a big joke. Don't ever stay here bc they will scam you out of money.

Both hotels.com and Fairfield charged my card for our stay, but was billed double the amount from Fairfield. Trying to get my money back. The Fairfield staff did not offer to contact hotels.com to help resolve and when hotels.com tried to contact the hotel, nobody wanted to help them. There was a wet dirty washcloth left in our shower with hair all over it, and also found a container of leftover salad with condiment packets in the nightstand drawer next to the bed. The continental breakfast was disgusting, and their king size beds are not king size like they say. They're much smaller. The owners are shady and selfish, and not willing to make things right. Ironically, on their TV's in their rooms is a Fairfield commercial that plays over and over basically stating, "At Fairfield, we never drop the ball, and if we do, we'll try to make it right!" This place can't even follow their own company objective and it's a big joke. Don't ever stay here bc they will scam you out of money.

They did not clean the rooms daily. In one of the rooms, we noticed a lot of bugs in the rooms.

They did not clean the rooms daily. In one of the rooms, we noticed a lot of bugs in the rooms.

Professionalism and cleanliness

Professionalism and cleanliness

As with all our road trips, we look for a Fairfield Inn. This one was average in comparison to some of the others. Of special note is the failure to clean the room during our stay. When we informed the front desk, we were told that housekeeping was really busy and just did not have the time to service our two rooms.

As with all our road trips, we look for a Fairfield Inn. This one was average in comparison to some of the others. Of special note is the failure to clean the room during our stay. When we informed the front desk, we were told that housekeeping was really busy and just did not have the time to service our two rooms.

Very nice

Very nice

Room was dirty in many different aspects and they wouldn’t do anything

Room was dirty in many different aspects and they wouldn’t do anything

Has really good food options around and they are conveniently right off the interstate.

Has really good food options around and they are conveniently right off the interstate.

The young gentleman who checked me in was so gracious, friendly and above all very accommodating. I arrived a few hours before check in time but he assigned a room promptly. Very nice to interact and have service that is so customer focused.

The young gentleman who checked me in was so gracious, friendly and above all very accommodating. I arrived a few hours before check in time but he assigned a room promptly. Very nice to interact and have service that is so customer focused.

When i arrived iwas greeted immediately. The check in process was quick and easy.

When i arrived iwas greeted immediately. The check in process was quick and easy.

It was a comfortable stay.

It was a comfortable stay.

I didnt get my deposit back and the jacuzzi didnt work

I didnt get my deposit back and the jacuzzi didnt work

Everything was perfect!!!

Everything was perfect!!!

The front desk staff was extremely nice and helpful. Hotel was clean and all amenities available as promised. Will stay again!

The front desk staff was extremely nice and helpful. Hotel was clean and all amenities available as promised. Will stay again!

Friendly staff

Friendly staff

My daughter and I stayed here this past weekend for a skating competition in Dearborn. The property is clean, well maintained, and our room was very comfortable. Nice, newer bed and bedding; bathroom was in good condition and very clean. We appreciated having a small fridge for drinks and places in the room to put up suitcases (there's a shelf and a small roll-around footstool). My only piece of constructive criticism? Housekeeping didn't arrive to service our room until after 3 pm on the Saturday of our stay-when we'd already been out all morning and were back and taking a nap. I had to decline the refresh, which wasn't a huge deal (we're not messy folks!) but you may need to request specific service and/or timing if the property is short-staffed or busy during your stay. However, I would definitely stay here again!

My daughter and I stayed here this past weekend for a skating competition in Dearborn. The property is clean, well maintained, and our room was very comfortable. Nice, newer bed and bedding; bathroom was in good condition and very clean. We appreciated having a small fridge for drinks and places in the room to put up suitcases (there's a shelf and a small roll-around footstool). My only piece of constructive criticism? Housekeeping didn't arrive to service our room until after 3 pm on the Saturday of our stay-when we'd already been out all morning and were back and taking a nap. I had to decline the refresh, which wasn't a huge deal (we're not messy folks!) but you may need to request specific service and/or timing if the property is short-staffed or busy during your stay. However, I would definitely stay here again!