Caribbean Paradise Hotel & Spa - 5th Avenue
Hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida
This hotel features a full-service spa, an outdoor pool, and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a 24-hour front desk, and tour/ticket assistance are onsite.
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.
Recreational amenities at the hotel include an outdoor pool.
This hotel features a full-service spa, an outdoor pool, and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a 24-hour front desk, and tour/ticket assistance are onsite.
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Hot tub or spa
TV
Map of Playa del Carmen
Nearby attractions
Available Rooms
Deluxe Queen Room with Balcony
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double Room with Balcony
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Poolside Double Room
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite with Balcony
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Master Suite with Jacuzzi, Balcony and City Views
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 5.0
I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.
1.0 / 5.0
I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.
1.5 / 5.0
The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.
1.5 / 5.0
The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.
2.0 / 5.0
Good hotel, well located. The only problem was the pool that wasn’t well maintained
5.0 / 5.0
It’s in a good spot everything it’s close to Quinta Avenida
2.0 / 5.0
Good hotel, well located. The only problem was the pool that wasn’t well maintained
5.0 / 5.0
It’s in a good spot everything it’s close to Quinta Avenida
1.0 / 5.0
Super disappointing.
I booked two nights to stay here in May.
When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer!
I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
1.0 / 5.0
Super disappointing.
I booked two nights to stay here in May.
When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer!
I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
2.0 / 5.0
Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
2.0 / 5.0
Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
3.0 / 5.0
Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
3.0 / 5.0
Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
5.0 / 5.0
Very Safe hotel.
Everything you need is within walking distance.
The only issue is that the towels get changed every three days.
Otherwise I will definitely recommend it.
5.0 / 5.0
Very Safe hotel.
Everything you need is within walking distance.
The only issue is that the towels get changed every three days.
Otherwise I will definitely recommend it.
5.0 / 5.0
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
5.0 / 5.0
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
2.0 / 5.0
The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par.
Cons
No phone in room
No wash cloth only med size towels
No ironing board
The elevator was out
The pool was begin worked on
No ice machine
2.0 / 5.0
The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par.
Cons
No phone in room
No wash cloth only med size towels
No ironing board
The elevator was out
The pool was begin worked on
No ice machine
5.0 / 5.0
Loved everything about this place, very convenient location
5.0 / 5.0
Loved everything about this place, very convenient location
2.5 / 5.0
There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
2.5 / 5.0
There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
3.0 / 5.0
We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture.
The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken.
The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe.
There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down.
There is a full glass bathroom door so there is no privacy whatsoever.
The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut.
The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator.
All in all I would say if you have children then I would not recommend the hotel due to the noise.
The location is great and the staff were all friendly.
3.0 / 5.0
We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture.
The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken.
The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe.
There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down.
There is a full glass bathroom door so there is no privacy whatsoever.
The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut.
The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator.
All in all I would say if you have children then I would not recommend the hotel due to the noise.
The location is great and the staff were all friendly.
5.0 / 5.0
It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.
5.0 / 5.0
Great place and location. Wonderful staff.
5.0 / 5.0
Great place and location. Wonderful staff.
5.0 / 5.0
It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.
4.0 / 5.0
Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!
4.0 / 5.0
Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!
4.0 / 5.0
I did not like paying extra for the parking i wasn’t ware
4.0 / 5.0
I did not like paying extra for the parking i wasn’t ware
5.0 / 5.0
I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!
5.0 / 5.0
I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!
5.0 / 5.0
Very good
5.0 / 5.0
Very good
1.5 / 5.0
Excellent location, but no elevator, personnel was really friendly and that was helpful.
1.5 / 5.0
Excellent location, but no elevator, personnel was really friendly and that was helpful.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $183 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Caribbean Paradise Hotel & Spa - 5th Avenue. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Caribbean Paradise Hotel & Spa - 5th Avenue. Enjoy the water!
Is Caribbean Paradise Hotel & Spa - 5th Avenue pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caribbean Paradise Hotel & Spa - 5th Avenue?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, hot tub or spa, and tv.
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