Staybridge Suites London, an IHG Hotel
Hotel in London
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
London hotel in Westminster with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Limited housekeeping is available.
Staybridge Suites London, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Limited housekeeping is available.
Staybridge Suites London, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of London
Available Rooms
Studio Suite, 1 Queen Bed, Kitchen
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Kitchen
Beds not specified • 400 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 Queen Bed with Sofa bed, Kitchen
Beds not specified • 300 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Bedrooms, Kitchen
Beds not specified • 600 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
Hotel had been recently upgraded and rooms were very nice. We were upgraded to a two room suite which was a bonus, but one room had no alarm clock and the hair dryer was broken and for three tvs, there was only one remote.
The lady at the front desk was very helpful and very courteous.
3.0
new front desk person in training. he did a good job although slow and seemed unsure. I figured due to still being in training
room was decent for one night, but definitely needed updating. stains on bedding, ceiling needed repairs etc.
tv didnt have any good choices. I was there the night before surgery so i wish it was more relaxing of a stay. Pantry was very low on stock as well.
4.0
Hotel had been recently upgraded and rooms were very nice. We were upgraded to a two room suite which was a bonus, but one room had no alarm clock and the hair dryer was broken and for three tvs, there was only one remote.
The lady at the front desk was very helpful and very courteous.
3.0
new front desk person in training. he did a good job although slow and seemed unsure. I figured due to still being in training
room was decent for one night, but definitely needed updating. stains on bedding, ceiling needed repairs etc.
tv didnt have any good choices. I was there the night before surgery so i wish it was more relaxing of a stay. Pantry was very low on stock as well.
1.0
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
1.0
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
5.0
Amazing hotels would recommend to anyone
4.0
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.
4.0
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.
8.0
I love the consistency of Staybridges. The small things that matter like good coffee, well appointment mini kitchens and good quality (dove) body wash/hand soap etc. The food is always so goo and staff so friendly and welcoming.
That said, this property (London) was in need of an update in the room. It feels old and dark.
10.0
I especially appreciated having two choices of eggs. We like plain eggs without vegetables, meat and cheese. Thanks for providing that and an omelette withe peppers for those who prefer that.
8.0
Staff was exceptionally nice rooms were good except that the hotel was going through renovations location was great
8.0
Staff was exceptionally nice rooms were good except that the hotel was going through renovations location was great
4.0
Room smelled of smoke, bed was terrible, one of the worst sleeps we have had at a hotel. Staff was friendly & room was clean. Overall a little bit run down & outdated, expected more for the price.
4.0
Room smelled of smoke, bed was terrible, one of the worst sleeps we have had at a hotel. Staff was friendly & room was clean. Overall a little bit run down & outdated, expected more for the price.
10.0
All good.
10.0
All good.
8.0
Overall good. Location a but tricky to find. Not sure if feel safe walki g in tgst sea alone to one of the restaurant ls.
8.0
Overall good. Location a but tricky to find. Not sure if feel safe walki g in tgst sea alone to one of the restaurant ls.
8.0
Staff were very accommodating and the property was clean and well maintained.
8.0
Staff were very accommodating and the property was clean and well maintained.
10.0
Had a great family stay. Clean and comfortable. Looked the proximity to the highway but far enough away that it wasn't noisy. Staff were fantastic and helpful always. Breakfast was great. Appreciated that their pool was under construction so they offered up the pool at a neighbouring hotel across the street.
10.0
Had a great family stay. Clean and comfortable. Looked the proximity to the highway but far enough away that it wasn't noisy. Staff were fantastic and helpful always. Breakfast was great. Appreciated that their pool was under construction so they offered up the pool at a neighbouring hotel across the street.
4.0
Was there for business , staff was very nice, room was clean and nice and big, hotel was just a little dated . My room had a lot of visible repairs .
4.0
Was there for business , staff was very nice, room was clean and nice and big, hotel was just a little dated . My room had a lot of visible repairs .
10.0
The staff was wonderful. The pool was out of service.
We had a hard time accessing our room as the door stuck really bad. Took many tries to open
10.0
Lovely hotel and friendly staff. Very responsive when we had issues and questions. Housekeeping was sporadic but on the whole it was a great stay.
10.0
Lovely hotel and friendly staff. Very responsive when we had issues and questions. Housekeeping was sporadic but on the whole it was a great stay.
10.0
Extremely friendly and helpful staff. Good breakfast
10.0
Extremely friendly and helpful staff. Good breakfast
8.0
Friendly staff!
8.0
Friendly staff!
6.0
Our first room on the 2nd floor had significant spider-webs, and scratches and scuffs on walls and furniture. There were also many poorly-patched holes in doors and walls. Husband immediately asked the front desk what could be done, and we were moved to the “newly renovated” 5th floor. At first glance, a really nice room that didn’t feel like it was in the same hotel as our first room. Renovations were quickly/cheaply done, which I guess are to be expected in a hotel. There was even still drywall dust left on a towel bar (so, cleanliness was definitely questionable). Was also disappointed that the pool was closed for renovations, and did not receive any pre-warning - only once we arrived. Two disappointed kids for sure. Breakfast was included and fine. Not sure that we’d stay here again, with several other options in the immediate area.
6.0
Our first room on the 2nd floor had significant spider-webs, and scratches and scuffs on walls and furniture. There were also many poorly-patched holes in doors and walls. Husband immediately asked the front desk what could be done, and we were moved to the “newly renovated” 5th floor. At first glance, a really nice room that didn’t feel like it was in the same hotel as our first room. Renovations were quickly/cheaply done, which I guess are to be expected in a hotel. There was even still drywall dust left on a towel bar (so, cleanliness was definitely questionable). Was also disappointed that the pool was closed for renovations, and did not receive any pre-warning - only once we arrived. Two disappointed kids for sure. Breakfast was included and fine. Not sure that we’d stay here again, with several other options in the immediate area.
1.0
Dirty towels and floors.
Breakfast lobby area was dirty and unappealing. Staff tried to keep up but could not.
1.0
Dirty towels and floors.
Breakfast lobby area was dirty and unappealing. Staff tried to keep up but could not.
10.0
Clean quiet great location.
4.0
We ended up in a hotel room that had a door that often wouldn't open from the outside. It was also sticky from the inside, but would usually open with effort. In general I could force the door open from the outside, but when leaving, with both of outside of the room, it wouldn't open. If someone inside was having a medical problem, they were out of luck. I considered it to be a fire hazard. They shouldn't have used the room. Bad experience due to the stuck door. There was also a smell of sewage in the general area. They said it had to do with washing the building. Did they use sewer water?
4.0
We ended up in a hotel room that had a door that often wouldn't open from the outside. It was also sticky from the inside, but would usually open with effort. In general I could force the door open from the outside, but when leaving, with both of outside of the room, it wouldn't open. If someone inside was having a medical problem, they were out of luck. I considered it to be a fire hazard. They shouldn't have used the room. Bad experience due to the stuck door. There was also a smell of sewage in the general area. They said it had to do with washing the building. Did they use sewer water?
2.0
While they are under renovation the place is really unorganized dirty and for 180 a night you would think one room cleanup in four days could be done? Do not stay
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is $148 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites London, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites London, an IHG Hotel. Enjoy the water!
Is Staybridge Suites London, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites London, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in London
Explore all rentals in LondonLondon travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu