Castello City Hotel
Hotel in Heraklion
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Family-friendly hotel with a rooftop terrace and a 24-hour business center
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Heraklion
Available Rooms
Double or Twin Room
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, City View
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, Sea View
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Triple Room
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room (Family)
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.
2.0 / 5.0
For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.
1.0 / 5.0
Overall the service is not good
0.5 / 5.0
AC was broken, had an infant sleeping in the heat of the night. Did not go well.
Staff was good and helped as much as they could.
0.5 / 5.0
AC was broken, had an infant sleeping in the heat of the night. Did not go well.
Staff was good and helped as much as they could.
2.5 / 5.0
Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower.
Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.
2.5 / 5.0
Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower.
Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.
5.0 / 5.0
Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view.
Just FYI. Parking is off site and a 5 min walk away.
5.0 / 5.0
Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view.
Just FYI. Parking is off site and a 5 min walk away.
2.0 / 5.0
No pool, room very small.
2.0 / 5.0
No pool, room very small.
5.0 / 5.0
Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.
5.0 / 5.0
Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.
2.5 / 5.0
Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.
2.5 / 5.0
Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.
5.0 / 5.0
A fine hotel for the price. Close to everything.
5.0 / 5.0
A fine hotel for the price. Close to everything.
1.0 / 5.0
I enjoyed the breakfast.
After that it was downhill.
There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls…
They were on all floors.
Bed is not good
Shower floods.
But mostly…
I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem.
Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not.
Why was t I told before? Earlier?
It was terribly upsetting having to completely repack moments befor getting into my cab.
1.0 / 5.0
I enjoyed the breakfast.
After that it was downhill.
There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls…
They were on all floors.
Bed is not good
Shower floods.
But mostly…
I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem.
Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not.
Why was t I told before? Earlier?
It was terribly upsetting having to completely repack moments befor getting into my cab.
2.0 / 5.0
It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.
2.0 / 5.0
It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.
5.0 / 5.0
Very convenient as it is located on the heart of the town. Staff were friendly & helpful.
Price is very reasonable & the food are excellent.
5.0 / 5.0
Very convenient as it is located on the heart of the town. Staff were friendly & helpful.
Price is very reasonable & the food are excellent.
2.0 / 5.0
Nice city hotel. Small but modern room.
Breakfast with city and beach view, in- or outdoors.
Airport bus stops in front of the hotel
2.0 / 5.0
Nice city hotel. Small but modern room.
Breakfast with city and beach view, in- or outdoors.
Airport bus stops in front of the hotel
1.5 / 5.0
The hotel is nice and cleanut pretty noisy and the beds are low quality, the mattress is too old and the bed is noisy
1.5 / 5.0
The hotel is nice and cleanut pretty noisy and the beds are low quality, the mattress is too old and the bed is noisy
2.5 / 5.0
The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!
2.5 / 5.0
The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!
2.0 / 5.0
Good city hotel, nice rooms with balcony, but no chair or table there
2.0 / 5.0
Good city hotel, nice rooms with balcony, but no chair or table there
5.0 / 5.0
Good location, and pretty economical. Nothing special but it does the job and the staff were very accomodating and nice.
5.0 / 5.0
Good location, and pretty economical. Nothing special but it does the job and the staff were very accomodating and nice.
2.5 / 5.0
Good stay
2.0 / 5.0
Nice hotel just outside the Heraklion historic wall. Short walk or cab drive into the harbor area. Great staff and good value for money!
5.0 / 5.0
Very good hotel, with nice rooms and the staff was always really kind , helpful and smiling. We had a great stay!
5.0 / 5.0
Very good hotel, with nice rooms and the staff was always really kind , helpful and smiling. We had a great stay!
2.5 / 5.0
For me, Castello city is the best hotel in central Heraclio. Very helpful staff, especially the lady on the rooftop restaurant, the coffee was brilliant. They were very helpful and I had a very good experience. I will be back in the future for sure.
5.0 / 5.0
We had an amazing time ! The hotel is the perfect location to the beach and to the town as well as to the airport and to travel out to other islands! The hotel is beautiful, clean, comfortable and the staff are extremely helpful. Can’t wait to be back!!!!
5.0 / 5.0
We had an amazing time ! The hotel is the perfect location to the beach and to the town as well as to the airport and to travel out to other islands! The hotel is beautiful, clean, comfortable and the staff are extremely helpful. Can’t wait to be back!!!!
FAQs
How much does this hotel cost compared to others in Heraklion?
The average price for a rental in Heraklion is $98 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Castello City Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Castello City Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castello City Hotel?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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