The Level at Melia Villaitana
Hotel in Marina Baixa
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury hotel with 6 restaurants and 3 outdoor pools
This smoke-free hotel features 6 restaurants, 3 outdoor pools, and a full-service spa. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a golf course, a health club, and a bar/lounge.
The Level at Melia Villaitana offers 99 accommodations with minibars and safes. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
This smoke-free hotel features 6 restaurants, 3 outdoor pools, and a full-service spa. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a golf course, a health club, and a bar/lounge.
The Level at Melia Villaitana offers 99 accommodations with minibars and safes. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.
This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Marina Baixa
Available Rooms
Junior Suite
Beds not specified • 549 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Grand Suite
Beds not specified • 592 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
The Level, Premium Room
Beds not specified • 452 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
The Level, Presidential Suite, Non Smoking
Beds not specified • 2153 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
The Level, Penthouse
Beds not specified • 1076 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Great hotel, lovely heated pool and nice to enjoy the Level lounge but the buffet is very poor for vegetarians
2.0 / 10.0
We arrived to find none of the A La carte restaurants were open although advertised as open on the website.
We were told on arrival we should have called in advance.
We eat in The Level restaurant which was self service on the first day. The food was not what we had expected from a 5 star resort. You also had to like cats who seem to be encouraged to mingle with guests while eating.
We spent most of the next day trying to arrange for an alternative venue to eat so didn’t make the best use of the facilities.
We were both totally underwhelmed by the whole experience. On checking out the bill was incorrect and had it amended. Then to find an hour after we left that further charge had been added.
We recorded a detailed complaint to Jose in the customer experience team and have been waiting a response.
I had held off posting a response in the hope the Hotel would have at least contacted my wife and I with an apology.
We played on the adjoining golf course which was great although when we arrived there wasn’t any food being served until 11am.
2.0 / 10.0
We arrived to find none of the A La carte restaurants were open although advertised as open on the website.
We were told on arrival we should have called in advance.
We eat in The Level restaurant which was self service on the first day. The food was not what we had expected from a 5 star resort. You also had to like cats who seem to be encouraged to mingle with guests while eating.
We spent most of the next day trying to arrange for an alternative venue to eat so didn’t make the best use of the facilities.
We were both totally underwhelmed by the whole experience. On checking out the bill was incorrect and had it amended. Then to find an hour after we left that further charge had been added.
We recorded a detailed complaint to Jose in the customer experience team and have been waiting a response.
I had held off posting a response in the hope the Hotel would have at least contacted my wife and I with an apology.
We played on the adjoining golf course which was great although when we arrived there wasn’t any food being served until 11am.
3.0 / 10.0
The Level is not a five star hotel, it is a five star wannabe. The premises and facilitets are five-star, the staff at the reception is good, but the staff at the restaurants are a three at most. They are extremely slow. The only restaurant where you don’t have to wait at least twenty minutes for the bill, is at the buffet restaurant where you sign your bill as you order. And don’t get me started on the Head Waiter at the Italian venue ”Cosa Nostra”.The guy thinks he’s a rock star, but the only thing ”rock” about him is that he is most likely stoned…
Finally…from a five-star hotel, I had expected to get a later check-out since we were playing the hotel’s golf course and would not be finnished at 12. The hotel was far from fully booked, but of course that could not be arranged…
3.0 / 10.0
The Level is not a five star hotel, it is a five star wannabe. The premises and facilitets are five-star, the staff at the reception is good, but the staff at the restaurants are a three at most. They are extremely slow. The only restaurant where you don’t have to wait at least twenty minutes for the bill, is at the buffet restaurant where you sign your bill as you order. And don’t get me started on the Head Waiter at the Italian venue ”Cosa Nostra”.The guy thinks he’s a rock star, but the only thing ”rock” about him is that he is most likely stoned…
Finally…from a five-star hotel, I had expected to get a later check-out since we were playing the hotel’s golf course and would not be finnished at 12. The hotel was far from fully booked, but of course that could not be arranged…
10.0 / 10.0
very nice complex of 3 differents hotels wiht 5 star and 4 start hotel , including apartments.. nice view of the city mountian and see.
10.0 / 10.0
very nice complex of 3 differents hotels wiht 5 star and 4 start hotel , including apartments.. nice view of the city mountian and see.
3.0 / 10.0
In general, the hotel needs rennovation and services to get better: medditeranean style is really cool and the territory is huge, but the terrace is not secured at all, your neighbor can just step over a low board and be on your terrace and if you are on the 1st or 2 floor, just in 3 m from you is a golf camp that you cant enjoy time on terrace and the golf ball could be dropped to your head.
Room service works just till 00:00 and after that its impossible to get absolutely nothing, not food or drinks , not any kind of help or service.
The spa is like a separate part but not part of the hotel, so to enjoy access to swim pool, sauna etc you have to be ready to pay extra.
On the territory is few restaurants, but if you are planning to get a weekend escape be ready that just a buffet restaurant is open , nothing more.
The room itself is ok, but TV even doesnt have option to connect devices , the hair dryer could be replaced for smtg not from 20 th Century, smell of canalization is also not pleasant in the bathroom and black marks around the bath, the fossets is already that old that the metalic cover is falling off.
So, its nice to have this big hotel, but also , the Level of facilities and services could be better for this price and name of the hotel.
3.0 / 10.0
In general, the hotel needs rennovation and services to get better: medditeranean style is really cool and the territory is huge, but the terrace is not secured at all, your neighbor can just step over a low board and be on your terrace and if you are on the 1st or 2 floor, just in 3 m from you is a golf camp that you cant enjoy time on terrace and the golf ball could be dropped to your head.
Room service works just till 00:00 and after that its impossible to get absolutely nothing, not food or drinks , not any kind of help or service.
The spa is like a separate part but not part of the hotel, so to enjoy access to swim pool, sauna etc you have to be ready to pay extra.
On the territory is few restaurants, but if you are planning to get a weekend escape be ready that just a buffet restaurant is open , nothing more.
The room itself is ok, but TV even doesnt have option to connect devices , the hair dryer could be replaced for smtg not from 20 th Century, smell of canalization is also not pleasant in the bathroom and black marks around the bath, the fossets is already that old that the metalic cover is falling off.
So, its nice to have this big hotel, but also , the Level of facilities and services could be better for this price and name of the hotel.
6.0 / 10.0
Expecting better overall service
6.0 / 10.0
Expecting better overall service
2.0 / 10.0
Bring your own toilet paper. You will get two small rolls per day. If you need more, it takes min 2 hours for the staff to deliver…
2.0 / 10.0
Bring your own toilet paper. You will get two small rolls per day. If you need more, it takes min 2 hours for the staff to deliver…
5.0 / 10.0
Great hotel, have stayed many times, beds very comfortable.
5.0 / 10.0
Great hotel, have stayed many times, beds very comfortable.
4.0 / 10.0
Visited meny times, always had a good time, bed comfortable. Great spa.
4.0 / 10.0
Visited meny times, always had a good time, bed comfortable. Great spa.
4.0 / 10.0
The place is huge, with more pools and restaurants than you can shake a stick at. Lots of nice, large rooms with private balconies. You get a nice view of Benidorm town, which is a couple of Km away. Yes there are lots of golfers, but there are many families and couples just hanging out around the grounds, or in the spa, so it does not feel too golfy.
I guess the complex was built twenty to thirty years ago, as you can see signs of age, but the furniture felt new and contemporary so the overall vibe was not sad at all. People were nice, everyone knew what they were doing. Recommended (and I am fussy).
4.0 / 10.0
The place is huge, with more pools and restaurants than you can shake a stick at. Lots of nice, large rooms with private balconies. You get a nice view of Benidorm town, which is a couple of Km away. Yes there are lots of golfers, but there are many families and couples just hanging out around the grounds, or in the spa, so it does not feel too golfy.
I guess the complex was built twenty to thirty years ago, as you can see signs of age, but the furniture felt new and contemporary so the overall vibe was not sad at all. People were nice, everyone knew what they were doing. Recommended (and I am fussy).
6.0 / 10.0
When I checked in it takes around 20 minuets the stuff was not expert, the room service when I ordered they bring me only the plate 😀 there is no spone and fork and and all the facilities , the water was disconnected 2 times, overall the price doesn’t worth it.
6.0 / 10.0
When I checked in it takes around 20 minuets the stuff was not expert, the room service when I ordered they bring me only the plate 😀 there is no spone and fork and and all the facilities , the water was disconnected 2 times, overall the price doesn’t worth it.
5.0 / 10.0
Lovely hotel. The Level could have been better explained on arrival, but otherwise great.
5.0 / 10.0
Lovely hotel. The Level could have been better explained on arrival, but otherwise great.
6.0 / 10.0
Mainly Spanish Guests. Don't cater or speak much English. Food always cold. All shows n entertainment in Spanish. 3 miles out of Benidorm. Expensive. Good quality resort.
6.0 / 10.0
Mainly Spanish Guests. Don't cater or speak much English. Food always cold. All shows n entertainment in Spanish. 3 miles out of Benidorm. Expensive. Good quality resort.
4.0 / 10.0
Top place let down badly by extremely poor service
4.0 / 10.0
Top place let down badly by extremely poor service
10.0 / 10.0
Wonderful hotel with excellent facilities for couples.
The staff were so friendly, especially Sandra and Carmen at the front desk. Nothing was too much trouble for them.
My wife is a vegetarian and the choice of food was limited for dinner. Once we made Leanor and Rosa aware of this, my wife enjoyed dinners being specially prepared for her each evening.
There are two great golf courses on the door step and easily accomodates large groups.
The hotel is well presented, but it is the freindliness of the staff who really made our holiday.
10.0 / 10.0
Wonderful hotel with excellent facilities for couples.
The staff were so friendly, especially Sandra and Carmen at the front desk. Nothing was too much trouble for them.
My wife is a vegetarian and the choice of food was limited for dinner. Once we made Leanor and Rosa aware of this, my wife enjoyed dinners being specially prepared for her each evening.
There are two great golf courses on the door step and easily accomodates large groups.
The hotel is well presented, but it is the freindliness of the staff who really made our holiday.
10.0 / 10.0
We had an amazing stay at the The Level at the Melia Villaitana and couldn't fault anything. The room was beautiful, food was superb but the whole place was so tranquil we had a truly relaxing few days.
10.0 / 10.0
We had an amazing stay at the The Level at the Melia Villaitana and couldn't fault anything. The room was beautiful, food was superb but the whole place was so tranquil we had a truly relaxing few days.
10.0 / 10.0
Fabulous short break. The hotel staff were amazing
10.0 / 10.0
Fabulous short break. The hotel staff were amazing
5.0 / 10.0
This is the perfect place to visit if you want to relax and eat good food.
The only downside is that I booked a room for a couple and there were 2 beds pushed together so we were constantly falling through the gap in the middle of the night!
We extended our checkout until 7pm for 60 euros which I didn't think was bad.
5.0 / 10.0
This is the perfect place to visit if you want to relax and eat good food.
The only downside is that I booked a room for a couple and there were 2 beds pushed together so we were constantly falling through the gap in the middle of the night!
We extended our checkout until 7pm for 60 euros which I didn't think was bad.
8.0 / 10.0
Booked an extra week so stayed two weeks in all. Impressive pools with Bali beds available and plenty of loungers, towels, etc. Free non-alcoholic drinks from 11 to 11. Alcohol and canapés free from 1800 to 2000 - serve yourself. Plenty of entertainment if you want it in the sister hotel alongside and a choice of food venues - although noisy and a bit crowded there with hordes of children - I love children but not in that volume! So we stayed inside the Level most of the time.
8.0 / 10.0
Booked an extra week so stayed two weeks in all. Impressive pools with Bali beds available and plenty of loungers, towels, etc. Free non-alcoholic drinks from 11 to 11. Alcohol and canapés free from 1800 to 2000 - serve yourself. Plenty of entertainment if you want it in the sister hotel alongside and a choice of food venues - although noisy and a bit crowded there with hordes of children - I love children but not in that volume! So we stayed inside the Level most of the time.
5.0 / 10.0
Awesome
5.0 / 10.0
The Level is an absolutely beautiful hotel with stunning grounds, a number of swimming pools and of course the golf course. We didn't try all of the restaurants but breakfast was excellent and the service at the main bar near the entrance was very good too.
You can't help but feel relaxed here and in my opinion it is head and shoulders above all of the other hotels in the area.
2.0 / 10.0
WARNING - Room "Air conditioning/ heating" (as described on their website) does not mean guests can regulate room temperatures. During my 5 days/4 nights stay at end of September with temperature in mid20sC, the air conditioning system was turned off. After I notified the front desk on 3 separate occasions and spoke with the manager on duty who said she would investigate, nothing was done to address the uncomfortable room temperature. I dreaded sleeping in the room. We got through the nights by sleeping on top of the covers and leaving the doors wide open to let in cool air.
My experience with this hotel management worsened after returning from my stay. I contacted their "Quality Department" to notify them of my experience. Their initial response was "the temperature suddenly decreased and it was for this reason that we decided to turn off the air conditioning for a few days, after receiving comments from other guests who thought it was cold." When I pointed out that mid20C is the average temperature for Alicante, Spain in September, questioned why my complaint of the warm room was dismissed, and highlighted their website's claim to offering "air conditioning/heating", their response was it was not reasonable for me to expect "air conditioning/heating" would be available 365 days a year.
FAQs
How much does this hotel cost compared to others in Marina Baixa?
The average price for a rental in Marina Baixa is $117 per night. This rental is $150 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Level at Melia Villaitana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Level at Melia Villaitana. Enjoy the water!
Is The Level at Melia Villaitana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Level at Melia Villaitana?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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