My preferred stay in the area

My preferred stay in the area

Everything was great. Front desk staff were friendly and exceptional! Will stay again. Thanks

Everything was great. Front desk staff were friendly and exceptional! Will stay again. Thanks

Staff was excellent. Facilities excellent, and clean. Excellent breakfast.

Staff was excellent. Facilities excellent, and clean. Excellent breakfast.

Breakfast food had mold in the package that staff did not notice

Breakfast food had mold in the package that staff did not notice

It was amazing love the room nice clean and everything that came with I would do it again

It was amazing love the room nice clean and everything that came with I would do it again

Parking lot flooded, no hot tub as advertised. Breakfast was cold. They sent us to courtyard Marriott to use their hot tub and I could fart more bubbles than that thing put out.

Parking lot flooded, no hot tub as advertised. Breakfast was cold. They sent us to courtyard Marriott to use their hot tub and I could fart more bubbles than that thing put out.

Temperature was terrible. Could not get the room warm. Was cold the entire time.

Temperature was terrible. Could not get the room warm. Was cold the entire time.

My stay was ok. Two things the bathtub and sink was not draining. The breakfast was not very appealing.

My stay was ok. Two things the bathtub and sink was not draining. The breakfast was not very appealing.

The room was big and had a kitchen which we did not expect.

The room was big and had a kitchen which we did not expect.

Everything was great except the TV is too small for the room.

Everything was great except the TV is too small for the room.

Room was clean but the window curtain had tacks holding the room darkening pieces in place. Suite utensils and kitchen was nice and clean. Quiet as well.

Room was clean but the window curtain had tacks holding the room darkening pieces in place. Suite utensils and kitchen was nice and clean. Quiet as well.

Great staff. Accommodating and helpful!

Great staff. Accommodating and helpful!

had a problem with this place from the day I booked online. Default was to automatically click the button for nonrefundable. even though I clicked pay later I was stuck with nonrefundable. Ok. wasn't planning on canceling anyways. Then the real problem...we were bringing our dog. I saw that there was a fee but couldn't find how much. We found it and it was $100 a night!!! WHOA!!! Usually this fee is $25-$35 a night. Then I get an email saying it's $150 a night!! Tried calling and talking directly to hotel...got a desk clerk who double talked us. Couldn't tell us when the manager would be there nor offered for them to call us. At that point we figured we'd handle at the hotel. Arrival at the hotel....we got there around check in. We were told they were completely filled and had to stay at their sister hotel... additionally they were booked since the spring - we booked maybe three weeks prior, had actual conversations and emails back and forth and weren't told this at all... they hid this fact from us. We were sent a few miles down the road to Courtyard. The staff was extremely warm and helpful..we were told our reservation was "Walked" over which meant, we were told, Residence Inn would cover all our expenses since we were being sent there... The room was not equal to the Residence Inn one we booked. There was no kitchen. This is no way for a company to do business. What a way to start a two week vacation celebrating our 45th anniversary…

had a problem with this place from the day I booked online. Default was to automatically click the button for nonrefundable. even though I clicked pay later I was stuck with nonrefundable. Ok. wasn't planning on canceling anyways. Then the real problem...we were bringing our dog. I saw that there was a fee but couldn't find how much. We found it and it was $100 a night!!! WHOA!!! Usually this fee is $25-$35 a night. Then I get an email saying it's $150 a night!! Tried calling and talking directly to hotel...got a desk clerk who double talked us. Couldn't tell us when the manager would be there nor offered for them to call us. At that point we figured we'd handle at the hotel. Arrival at the hotel....we got there around check in. We were told they were completely filled and had to stay at their sister hotel... additionally they were booked since the spring - we booked maybe three weeks prior, had actual conversations and emails back and forth and weren't told this at all... they hid this fact from us. We were sent a few miles down the road to Courtyard. The staff was extremely warm and helpful..we were told our reservation was "Walked" over which meant, we were told, Residence Inn would cover all our expenses since we were being sent there... The room was not equal to the Residence Inn one we booked. There was no kitchen. This is no way for a company to do business. What a way to start a two week vacation celebrating our 45th anniversary…

Spacious and comfortable room. There was a spot of ketchup on the floor from previous tenants that wasn't cleaned up and it got on our suitcases, and we had to get our key cards replaced a couple of times since they stopped working. But otherwise everything was great. Staff was very friendly and helpful.

Spacious and comfortable room. There was a spot of ketchup on the floor from previous tenants that wasn't cleaned up and it got on our suitcases, and we had to get our key cards replaced a couple of times since they stopped working. But otherwise everything was great. Staff was very friendly and helpful.

Great one bedroom suite for our family to stay overnight on a road trip from NY to NC. We were able to put our son down for bed and comfortably enjoy ourselves in the living area. It would have been nice for the pool to be open so we could swim after a long drive but we stretched our legs out anyway!

Great one bedroom suite for our family to stay overnight on a road trip from NY to NC. We were able to put our son down for bed and comfortably enjoy ourselves in the living area. It would have been nice for the pool to be open so we could swim after a long drive but we stretched our legs out anyway!

I ARRIVED AND WAS TOLD THE ROOM HAD WATER DAMAGE AND WAS MOVED TO A LESS ACCOMODATING MOTEL , BUT WAS STILL CHARGED THE ORIGINAL PRICE!!!!!! AND THE MOTEL THEY MOVED ME AND MY FAMILY TO WAS NOT GOOD !!!

I ARRIVED AND WAS TOLD THE ROOM HAD WATER DAMAGE AND WAS MOVED TO A LESS ACCOMODATING MOTEL , BUT WAS STILL CHARGED THE ORIGINAL PRICE!!!!!! AND THE MOTEL THEY MOVED ME AND MY FAMILY TO WAS NOT GOOD !!!