Best Western Palace Inn & Suites
Hotel in Big Spring, TX
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Big Spring with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.
This Big Spring hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Big Spring, TX
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.5
The rooms are nicely appointed, very spacious, and clean. However, there's an obvious ongoing maintenance issue here. The elevators were broken on check-in, which made for a tough climb with all my luggage to the 3rd floor. The toilet was running in my bathroom, and while they offered to move me to a new room (thank you), I felt no indication that they planned to fix it. The hot tub was not working and the water was not clean—smelled strongly of mildew. The pool is ice-cold, so I would think they would at least try to clean the hot tub. Breakfast was a bit sad. No coffee creamer, coffee pretty gross from a Nescafe machine, extremely basic food options, rotten fruit. The waffle iron was on and they provided syrup, but no waffle batter. Why was it even there? The pillows were some of the most miserable I've ever encountered—large, square, lumpy, and hard like stiff sofa cushions. Also, there was no blanket, and even with the A/C off, I was cold, forcing me to run the heat. Between that and the running toilet (whihc I tried to fix myself), I felt so wasteful. This seems like it's not a staff issue, but a management issue. (I'm giving it three stars for the comfortable and clean room.)
1.5
The rooms are nicely appointed, very spacious, and clean. However, there's an obvious ongoing maintenance issue here. The elevators were broken on check-in, which made for a tough climb with all my luggage to the 3rd floor. The toilet was running in my bathroom, and while they offered to move me to a new room (thank you), I felt no indication that they planned to fix it. The hot tub was not working and the water was not clean—smelled strongly of mildew. The pool is ice-cold, so I would think they would at least try to clean the hot tub. Breakfast was a bit sad. No coffee creamer, coffee pretty gross from a Nescafe machine, extremely basic food options, rotten fruit. The waffle iron was on and they provided syrup, but no waffle batter. Why was it even there? The pillows were some of the most miserable I've ever encountered—large, square, lumpy, and hard like stiff sofa cushions. Also, there was no blanket, and even with the A/C off, I was cold, forcing me to run the heat. Between that and the running toilet (whihc I tried to fix myself), I felt so wasteful. This seems like it's not a staff issue, but a management issue. (I'm giving it three stars for the comfortable and clean room.)
1.5
Room was okay, although WiFi was weak at my room. The breakfast was a disaster. The food was cold; there was no hot water for tea (the coffee machine was also broken), the waffle batter wasn't readily available, and the waffle syrup ran out. Except for breakfast, the stay was okay.
1.5
Room was okay, although WiFi was weak at my room. The breakfast was a disaster. The food was cold; there was no hot water for tea (the coffee machine was also broken), the waffle batter wasn't readily available, and the waffle syrup ran out. Except for breakfast, the stay was okay.
1.0
Elevator was broken. Our room was on the third-floor. My daughter and I had luggage. Front desk didn’t offer to change our room or help with our luggage up the stairs.
1.0
Elevator was broken. Our room was on the third-floor. My daughter and I had luggage. Front desk didn’t offer to change our room or help with our luggage up the stairs.
2.0
POOL NEEDED TO BE CLEANED; WATER WAS GREEN & SMELLED.
2.0
POOL NEEDED TO BE CLEANED; WATER WAS GREEN & SMELLED.
2.5
It was clean, very nice & felt safe
2.5
It was clean, very nice & felt safe
5.0
Best place for a good rest
5.0
Best place for a good rest
5.0
Close to VA and close to Starbucks and close to interstate
3.0
The only real issue was elevator not working and staff at check-in did nothing to resolve issue. Other than that, room was clean.
3.0
The only real issue was elevator not working and staff at check-in did nothing to resolve issue. Other than that, room was clean.
4.0
We have no complaints, would stay again.
4.0
We have no complaints, would stay again.
5.0
I was really amazed with the property an the staff Room was clean Breakfast was good and I will be back
5.0
I was really amazed with the property an the staff Room was clean Breakfast was good and I will be back
2.5
We found Best Western to be very nice, they are in the process of remodeling but the front desk person was super friendly, breakfast was wonderful w/lots of choices. Rooms were clean and updated. Laundry facilities were a huge bonus.
2.5
We found Best Western to be very nice, they are in the process of remodeling but the front desk person was super friendly, breakfast was wonderful w/lots of choices. Rooms were clean and updated. Laundry facilities were a huge bonus.
2.0
King room we reserved, was located on the 5th flr. Ok, but the elevator was non-operational. I walk with a cane, 2 bags, no way.
The hotel accommodated us by providing a handicap room w/2 double beds.
Breakfast was good and we left happy.
2.0
King room we reserved, was located on the 5th flr. Ok, but the elevator was non-operational. I walk with a cane, 2 bags, no way.
The hotel accommodated us by providing a handicap room w/2 double beds.
Breakfast was good and we left happy.
5.0
Excellent customer service and clean rooms.
1.0
I booked this hotel months ago and asked for a ground floor. When I got there the elevator was broken and they put me on the 3rd floor. The person working there offered no apologies and her customer service was terrible and uncaring as she was just telling me and a disabled customer in front of me that we could just cancel. Our bed was broken, cleanliness was questionable and I will not be staying there again.
1.0
I booked this hotel months ago and asked for a ground floor. When I got there the elevator was broken and they put me on the 3rd floor. The person working there offered no apologies and her customer service was terrible and uncaring as she was just telling me and a disabled customer in front of me that we could just cancel. Our bed was broken, cleanliness was questionable and I will not be staying there again.
2.5
Room was comfortable, front clerk very professional and friendly. Room clean and spacious.King size bedroom kitchenette. Quite and peaceful. The elevator was out but the stairs were designed to walk upstairs and down with ease.
2.5
Room was comfortable, front clerk very professional and friendly. Room clean and spacious.King size bedroom kitchenette. Quite and peaceful. The elevator was out but the stairs were designed to walk upstairs and down with ease.
2.0
My family stayed here on the way to our National Parks trip. Upon arriving, a large group of guys was standing by the back entry door, smoking and cursing loudly.
We checked into our room and went to the pool. We lasted barely 15 minutes with the smell of cigarette smoke (which was not in the same part of the hotel as the back entry door). Front desk staff was sweet and said she would spray air freshener, but that does nothing for smoke. When walking back to our room the hall smelled from the guys opening and closing the back entry.
The free breakfast in the morning was so bad we couldn't eat it.
We would never stay here again.
2.0
My family stayed here on the way to our National Parks trip. Upon arriving, a large group of guys was standing by the back entry door, smoking and cursing loudly.
We checked into our room and went to the pool. We lasted barely 15 minutes with the smell of cigarette smoke (which was not in the same part of the hotel as the back entry door). Front desk staff was sweet and said she would spray air freshener, but that does nothing for smoke. When walking back to our room the hall smelled from the guys opening and closing the back entry.
The free breakfast in the morning was so bad we couldn't eat it.
We would never stay here again.
5.0
Staff was very friendly and helpful. I would stay there again.
5.0
Staff was very friendly and helpful. I would stay there again.
4.0
Nice clean property!
4.0
Nice clean property!
5.0
Great place
5.0
Everything was nice and up to date
5.0
Great place
5.0
Everything was nice and up to date
3.0
Bath drain plugged, could see through edge of entry door. Breakfast was not refreshed after 7:45.
3.0
Bath drain plugged, could see through edge of entry door. Breakfast was not refreshed after 7:45.
FAQs
How much does this hotel cost compared to others in Big Spring?
The average price for a rental in Big Spring is $138 per night. This rental is $10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Palace Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Palace Inn & Suites. Enjoy the water!
Is Best Western Palace Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Palace Inn & Suites?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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