Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Deluxe Suite, 2 Bedrooms | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker
Breakfast meal
Exterior
Deluxe Suite, 1 Bedroom | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker
9.2
Outstanding(134 Reviews)

Apartment hotel in Kuala Lumpur City

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this apartment hotel

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite.
Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center

Map of Kuala Lumpur City

Available Rooms

Suite, 2 Bedrooms

Beds not specified • 807 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Deluxe Suite, 2 Bedrooms

Beds not specified • 818 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Premier Suite, 2 Bedrooms

Beds not specified • 861 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 Bedroom

Beds not specified • 506 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Deluxe Suite, 1 Bedroom

Beds not specified • 624 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Reviews

9.2
Outstanding(134 Reviews)
5.0
Dec 2024
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
1.0
Oct 2024
My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
1.0
Oct 2024
My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
5.0
Oct 2024
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
5.0
Oct 2024
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
4.0
Sep 2024
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
4.0
Sep 2024
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
10.0
Aug 2024
Great apartment in the centre of everything

FAQs

How much does this apartment hotel cost compared to others in Kuala Lumpur City?

The average price for a rental in Kuala Lumpur City is $56 per night. This rental is $204 above the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Pan Pacific Serviced Suites Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Pan Pacific Serviced Suites Kuala Lumpur. Enjoy the water!

Is Pan Pacific Serviced Suites Kuala Lumpur pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pan Pacific Serviced Suites Kuala Lumpur?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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