Awful

The staff were nice but a little nonchalant and the service did not correspond to a 5-star hotel

The staff were nice but a little nonchalant and the service did not correspond to a 5-star hotel

Perfect for a few days get away

Perfect for a few days get away

It was wonderful

It was wonderful

Great location. Nice and friendly staffs. I think is a good value for your money. If I will change something it will be the bed mattress. I hoped for something more comfortable. I will stay here again and definitely recommend it.

Great location. Nice and friendly staffs. I think is a good value for your money. If I will change something it will be the bed mattress. I hoped for something more comfortable. I will stay here again and definitely recommend it.

Very clean and beautiful

Very clean and beautiful

The property was pleasant, clean and centrally located. We didn’t receive the welcome drinks we were told would be brought to our room but It was ok. I loved that the hotel offered room service. A need for me as I was forced to stay in and work all evening. To this end, the wifi was strong and consistent, though the room service menu left much to be desired: I was a bit disappointed with the menu. Two very small bottles of water is complimentary which in summer months almost guarantee you will need to buy extra water. The bed was comfortable and the bathroom was surprisingly large with a deep soaker tub. I finished work around 1am and was still able to go out for food and a drink at a bar next door which was great. I would for sure return to this hotel for another stay.

The property was pleasant, clean and centrally located. We didn’t receive the welcome drinks we were told would be brought to our room but It was ok. I loved that the hotel offered room service. A need for me as I was forced to stay in and work all evening. To this end, the wifi was strong and consistent, though the room service menu left much to be desired: I was a bit disappointed with the menu. Two very small bottles of water is complimentary which in summer months almost guarantee you will need to buy extra water. The bed was comfortable and the bathroom was surprisingly large with a deep soaker tub. I finished work around 1am and was still able to go out for food and a drink at a bar next door which was great. I would for sure return to this hotel for another stay.

Great hotel, can highly recommend it!

Great hotel, can highly recommend it!

A great property in a great location. Very friendly staff. Good service.

A great property in a great location. Very friendly staff. Good service.

Excellent Service

Excellent Service

Bello

Bello

Definitely NOT a 5-star resort. Rooms are fine but very standard. Sheets dirty on arrival. Rooms average. Breakfast horrible. Good location in Anacapri pedestrian area but no help from hotel staff with luggage. The receptionist on arrival was lovely but the second was very unfriendly. Should be rated 4 star otherwise you will be disappointed.

Definitely NOT a 5-star resort. Rooms are fine but very standard. Sheets dirty on arrival. Rooms average. Breakfast horrible. Good location in Anacapri pedestrian area but no help from hotel staff with luggage. The receptionist on arrival was lovely but the second was very unfriendly. Should be rated 4 star otherwise you will be disappointed.

Great hotel in anicapri, friendly staff with a great location and awesome pool!

Great hotel in anicapri, friendly staff with a great location and awesome pool!

A few things that need to be addressed like the taps in the shower which you needed an instruction pamphlet to work out and the finish in the shower door was very amateur, but small niggles. They were very nice and accommodating.

A few things that need to be addressed like the taps in the shower which you needed an instruction pamphlet to work out and the finish in the shower door was very amateur, but small niggles. They were very nice and accommodating.

Walkable to many shops and restaurants

Walkable to many shops and restaurants

If I could give this establishment negative stars, believe me, I would. My experience here was nothing short of a nightmare, and I feel obligated to share it to prevent others from wasting their hard-earned money and precious vacation time. From the moment I walked in, I was met with the surliest, most unprofessional manager I have ever had the displeasure of encountering in any hotel, anywhere. His demeanor was hostile, unhelpful, and shockingly aggressive. Customer service seems to be a foreign concept at this establishment. However, the true horror awaited in the room. I was aghast to find mold creeping across the walls and ceiling. The musty stench was unbearable, making it impossible to breathe without feeling like one was inhaling toxic fumes. This isn’t just an aesthetic or comfort issue—it's a significant health hazard! When I (rightly) requested a refund due to the uninhabitable condition of the room, the manager's rudeness escalated. Not only did he refuse, but he berated and belittled me, making me feel like the problem when in reality, his establishment is the true issue. I urge all potential guests to steer clear of Villa Blu Capri. Save your money, health, and peace of mind. There are countless other accommodations in the area that value their customers and uphold basic standards of cleanliness and decency.

If I could give this establishment negative stars, believe me, I would. My experience here was nothing short of a nightmare, and I feel obligated to share it to prevent others from wasting their hard-earned money and precious vacation time. From the moment I walked in, I was met with the surliest, most unprofessional manager I have ever had the displeasure of encountering in any hotel, anywhere. His demeanor was hostile, unhelpful, and shockingly aggressive. Customer service seems to be a foreign concept at this establishment. However, the true horror awaited in the room. I was aghast to find mold creeping across the walls and ceiling. The musty stench was unbearable, making it impossible to breathe without feeling like one was inhaling toxic fumes. This isn’t just an aesthetic or comfort issue—it's a significant health hazard! When I (rightly) requested a refund due to the uninhabitable condition of the room, the manager's rudeness escalated. Not only did he refuse, but he berated and belittled me, making me feel like the problem when in reality, his establishment is the true issue. I urge all potential guests to steer clear of Villa Blu Capri. Save your money, health, and peace of mind. There are countless other accommodations in the area that value their customers and uphold basic standards of cleanliness and decency.

Very nice