Schloss Lieser, Autograph Collection

Banquet hall
Junior Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated
Flat-screen TV
Combined shower/tub, designer toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, in-room safe, individually decorated
9.0 / 10.0
Outstanding(150 Ratings)

Hotel in Bernkastel-Kues

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Belle Époque hotel with a full-service spa and a 24-hour fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Schloss Lieser, Autograph Collection offers 49 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Lieser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the health club, fitness facility, or spa tub.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Garden

Map of Bernkastel-Kues

Available Rooms

Deluxe Room, 1 King Bed, View

Beds not specified • 344 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, No View

Beds not specified • 291 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Vineyard View

Beds not specified • 291 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Junior Suite, 1 Bedroom, View

Beds not specified • 484 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Cottage, 1 King Bed

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Ratings and reviews

9.0 / 10.0
Outstanding(150 Ratings)
5.0 / 10.0
Nov 2024
I really enjoyed this hotel. The staff was very friendly and helpful throughout the stay. They recommended great options for outings and helped me with shipping a parcel back to the US. The breakfast was really good (one of the best during my two weeks in Germany.) Beautiful property and the room was clean and well maintained. Would recommend and return.
5.0 / 10.0
Nov 2024
I really enjoyed this hotel. The staff was very friendly and helpful throughout the stay. They recommended great options for outings and helped me with shipping a parcel back to the US. The breakfast was really good (one of the best during my two weeks in Germany.) Beautiful property and the room was clean and well maintained. Would recommend and return.
1.0 / 10.0
Aug 2024
Upon check-in, we were provided with Room 400, which was of extremely poor quality. Despite our concerns and feedback to front desks and Hotel.com, the hotel refused to change our room, citing overbooking as the reason( which we found out from hotels.com when they spoke to front desk. There were rooms available on the Marriott site so we know this was not true.) The room’s window is very small and offers a view only if you stand directly in front of it, which is hardly what one would consider a "Mosel view." When we requested a room change, we were only offered a lower category room, as the hotel claimed to be overbooked in the category we had booked. This room is supposed to be the third category above a room with no view, following the vineyard view, and then the Mosel view. However, the description of this room as having a Mosel view is misleading. Based on the photos, it should be classified as a side-view room at best. The most disappointing aspect was how poorly the front desk handled the situation. Their nonchalant approach to problem-solving does not reflect well on their hospitality standards. Their aircon was not functioning with winter duvets and therefore was a very uncomfortable night, followed by the noise of the air con! The hotel has two blocks facing the Mosel with three floors each, yet we were assigned this subpar room on the fourth floor, supposedly offering a Mosel view. Additional issues
1.0 / 10.0
Aug 2024
Upon check-in, we were provided with Room 400, which was of extremely poor quality. Despite our concerns and feedback to front desks and Hotel.com, the hotel refused to change our room, citing overbooking as the reason( which we found out from hotels.com when they spoke to front desk. There were rooms available on the Marriott site so we know this was not true.) The room’s window is very small and offers a view only if you stand directly in front of it, which is hardly what one would consider a "Mosel view." When we requested a room change, we were only offered a lower category room, as the hotel claimed to be overbooked in the category we had booked. This room is supposed to be the third category above a room with no view, following the vineyard view, and then the Mosel view. However, the description of this room as having a Mosel view is misleading. Based on the photos, it should be classified as a side-view room at best. The most disappointing aspect was how poorly the front desk handled the situation. Their nonchalant approach to problem-solving does not reflect well on their hospitality standards. Their aircon was not functioning with winter duvets and therefore was a very uncomfortable night, followed by the noise of the air con! The hotel has two blocks facing the Mosel with three floors each, yet we were assigned this subpar room on the fourth floor, supposedly offering a Mosel view. Additional issues
10.0 / 10.0
Aug 2024
Wow! Beautiful place! Staff was great! Rooms were very spacious! Amazing view of the mosel and surrounding vineyards
10.0 / 10.0
Aug 2024
Wow! Beautiful place! Staff was great! Rooms were very spacious! Amazing view of the mosel and surrounding vineyards
4.0 / 10.0
Jul 2024
Beautiful location in small town of Lieser. Nice rooms and super comfortable beds. No minibar in room which is not suitable for this level of hotel. Service two-folded, partly excellent, partly very poor and misleading guidances. Spa and sauna not open and ready in the morning despite customer promise.
4.0 / 10.0
Jul 2024
Beautiful location in small town of Lieser. Nice rooms and super comfortable beds. No minibar in room which is not suitable for this level of hotel. Service two-folded, partly excellent, partly very poor and misleading guidances. Spa and sauna not open and ready in the morning despite customer promise.

FAQs

How much does this hotel cost compared to others in Bernkastel-Kues?

The average price for a rental in Bernkastel-Kues is $147 per night. This rental is $125 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Schloss Lieser, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Schloss Lieser, Autograph Collection. Enjoy the water!

Is Schloss Lieser, Autograph Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Schloss Lieser, Autograph Collection?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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