The Westin Dallas Downtown
Hotel in Dallas, TX
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with 2 restaurants, a quick walk to Dallas World Aquarium
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.
In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Garden
Map of Dallas, TX
Available Rooms
Junior Suite, 1 King Bed
Beds not specified • 725 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 1 King Bed
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Traditional Room, 2 Queen Beds
Beds not specified • 400 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Queen Beds
Beds not specified • 400 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.0
The first room they gave us smelled like marijuana smoke.
They changed our room and in the new room one of the beds was in bad condition, its pillows smelled dirty, the safe was broken, the bedside reading lamps are useless.
It was reported and they did not repair the safe and they did not change the pillows, which were old and uncomfortable.
The air conditioning smells strange, I took a photo and the filters are extremely dirty (photo attached)
The room maintenance is very poor.
Not recommended
1.0
The first room they gave us smelled like marijuana smoke.
They changed our room and in the new room one of the beds was in bad condition, its pillows smelled dirty, the safe was broken, the bedside reading lamps are useless.
It was reported and they did not repair the safe and they did not change the pillows, which were old and uncomfortable.
The air conditioning smells strange, I took a photo and the filters are extremely dirty (photo attached)
The room maintenance is very poor.
Not recommended
0.5
My room card didn’t work for parking even though I kept notifying staff and they claimed they fixed it. So i had to pay for parking separately every day. They also charged my personal credit card even though I paid for everything beforehand with my work card.
0.5
My room card didn’t work for parking even though I kept notifying staff and they claimed they fixed it. So i had to pay for parking separately every day. They also charged my personal credit card even though I paid for everything beforehand with my work card.
5.0
Clean and nice
5.0
Clean and comfortable guest rooms right in the heart of downtown. We enjoyed our stay!
4.0
Loved the walking downtown access to a verity of restaurants.
5.0
Nice room, nice hotel. Dallas is dirty
5.0
Very nice hotel!
5.0
Very nice hotel!
1.0
RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
3.0
A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
1.0
RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
3.0
A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
1.0
I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
1.0
I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
1.0
We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
1.0
We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
5.0
Lovely
5.0
Lovely
5.0
We were upgraded for my husband’s birthday, free of charged…front staff was very helpful and friendly!
2.0
The hotel room was pretty filthy when we arrived. The bedding smelled like the previous guest. We found an EYELASH strip stuck to the remote. The coffee mugs were filthy with coffee spots. I wouldn’t stay here again based on the condition of the room. I’m glad I brought my own blanket and Lysol.
5.0
We were upgraded for my husband’s birthday, free of charged…front staff was very helpful and friendly!
2.0
The hotel room was pretty filthy when we arrived. The bedding smelled like the previous guest. We found an EYELASH strip stuck to the remote. The coffee mugs were filthy with coffee spots. I wouldn’t stay here again based on the condition of the room. I’m glad I brought my own blanket and Lysol.
0.5
Horrible place to stay. Charged $786 extra for the same room I booked online. Only offered free breakfast or dinner which tasted like toilet mess. No one told me about these charges until I was out to dinner with family and the waiter kept Saying my card was declining. I will
Never stay at this hotel anymore.
0.5
Horrible place to stay. Charged $786 extra for the same room I booked online. Only offered free breakfast or dinner which tasted like toilet mess. No one told me about these charges until I was out to dinner with family and the waiter kept Saying my card was declining. I will
Never stay at this hotel anymore.
5.0
Nice place
5.0
Nice place
5.0
Loved the customer service
5.0
Loved the customer service
2.5
Was a great time the sweet lady even upgraded our room since we’re were traveling celebrating a birthday!
5.0
The stay was amazing Rooms very cleans and staff very polite. Would definitely recommend to family and friends
2.5
Was a great time the sweet lady even upgraded our room since we’re were traveling celebrating a birthday!
5.0
The stay was amazing Rooms very cleans and staff very polite. Would definitely recommend to family and friends
4.0
Limited surrounding food/grocery options... especially for dinner/later.
5.0
Staff was amazing. They really took care of me for my birthday. From valet to concierge the customer service was the main thing that stood out. Not to mention an AMAZING view.
4.0
Limited surrounding food/grocery options... especially for dinner/later.
5.0
Staff was amazing. They really took care of me for my birthday. From valet to concierge the customer service was the main thing that stood out. Not to mention an AMAZING view.
5.0
Ok
5.0
Ok
FAQs
How much does this hotel cost compared to others in Dallas?
The average price for a rental in Dallas is $202 per night. This rental is $164 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Dallas Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Dallas Downtown. Enjoy the water!
Is The Westin Dallas Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Dallas Downtown?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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