Level Seattle Downtown - South Lake Union
Hotel in South Lake Union, WA
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly Seattle hotel in South Lake Union with 2 spa tubs
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour health club. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking.
Housekeeping is available on request.
Level Seattle Downtown - South Lake Union offers 297 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.
2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour health club and a sauna.
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour health club. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking.
Housekeeping is available on request.
Level Seattle Downtown - South Lake Union offers 297 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.
This Seattle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
Family friendly
Map of South Lake Union, WA
Available Rooms
Suite, 1 Bedroom
Beds not specified • 585 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom (ADA)
Beds not specified • 616 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite, 1 Bedroom (Office)
Beds not specified • 755 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Bedrooms
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Bedrooms (ADA)
Beds not specified • 960 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
We ended up at Level as locals displaced by a lengthy power outage. The front desk staff were hit and miss for friendliness. Checking in was great but when we needed bedding for the pull out couch or additional towels for our 6 person room that came with four towels we were told to go to the front desk to retrieve them. Using the app, I was not able to find the playground or some of the other amenities such as the rock wall. The kids liked the pool enough that we didn't need to bother anyone for directions. While the room was said to have been 750 sq ft, I don't believe it- one bedroom was wall to wall bed. There was no patio furniture even though the patio was huge. I was supposed to get a free upgrade and free parking with my stay as a VIP guest but I only got the parking after asking for it. All in all, half way decent service could have made this an epic stay but instead we felt silly for spending so much on a mediocre room.
2.5 / 5.0
Very clean, and modern. Wish there was some kind of cafe or food on premise. Rooms were comfortable, dog area was convenient, location was convenient
2.5 / 5.0
Very clean, and modern. Wish there was some kind of cafe or food on premise. Rooms were comfortable, dog area was convenient, location was convenient
2.5 / 5.0
I can only say WOOOOOOW. Finally the best place to be while in Seattle, comfort, design and quality of service.
2.5 / 5.0
I can only say WOOOOOOW. Finally the best place to be while in Seattle, comfort, design and quality of service.
2.0 / 5.0
Only stayed for one night, and weren't in the room for very long, but the property seemed very nice. Check-in was a breeze. When we arrived to our room, we immediately noticed a large puddle of water in the kitchen area coming from under the cabinets. We tried to call the front desk, but the in-room phones are more difficult to solve than a Rubik's Cube. Four tech-savvy millennials (two of which are software engineers) and we could never get the handset to work, but eventually were able to dial Guest Services via speaker phone on the base. We explained the situation, and the front desk agent stated that they would send up maintenance right away. After waiting for about 35 minutes, we were starting to run low on time before we had to leave for our dinner reservation, so I went down to the front desk, and spoke to a different agent. Re-explained the situation, and they offered to have us switch rooms, which we accepted. Didn't have any maintenance issues at the other room thankfully.
When we got back to the room much later that evening, I had a difficult time going to sleep because the bed was quite uncomfortable (very very firm). My friends thought the beds were ok, and the sleeper sofa was also decent. I don't know that I would stay here again because of the bed, but if you like a firm mattress, then this might be for you.
Location is good, just north of Downtown. ~20 minute walk to Pike Place or the Space Needle. Plenty of restaurants nearby, and easy I-5 access.
2.0 / 5.0
Only stayed for one night, and weren't in the room for very long, but the property seemed very nice. Check-in was a breeze. When we arrived to our room, we immediately noticed a large puddle of water in the kitchen area coming from under the cabinets. We tried to call the front desk, but the in-room phones are more difficult to solve than a Rubik's Cube. Four tech-savvy millennials (two of which are software engineers) and we could never get the handset to work, but eventually were able to dial Guest Services via speaker phone on the base. We explained the situation, and the front desk agent stated that they would send up maintenance right away. After waiting for about 35 minutes, we were starting to run low on time before we had to leave for our dinner reservation, so I went down to the front desk, and spoke to a different agent. Re-explained the situation, and they offered to have us switch rooms, which we accepted. Didn't have any maintenance issues at the other room thankfully.
When we got back to the room much later that evening, I had a difficult time going to sleep because the bed was quite uncomfortable (very very firm). My friends thought the beds were ok, and the sleeper sofa was also decent. I don't know that I would stay here again because of the bed, but if you like a firm mattress, then this might be for you.
Location is good, just north of Downtown. ~20 minute walk to Pike Place or the Space Needle. Plenty of restaurants nearby, and easy I-5 access.
2.5 / 5.0
Stayed here for a weekend trip, awesome spa with cold plunge, hot tub and sauna. Great gym facility as well. Beds were a bit firm but overall awesome stay.
2.5 / 5.0
Stayed here for a weekend trip, awesome spa with cold plunge, hot tub and sauna. Great gym facility as well. Beds were a bit firm but overall awesome stay.
2.0 / 5.0
The service level has been declining since last year as this is the 3rd time we stayed there.
2.0 / 5.0
The service level has been declining since last year as this is the 3rd time we stayed there.
2.0 / 5.0
Overall it was a great stay. Pillows weren't great, so did not sleep well. Perhaps they had foam pillows but I did not request. Noce to have parking on-site but the rate was pretty high. Centrally located and a lot of amenities to enjoy. It was nice to have a full kitchen with most everything you need to prepare a meal. I'd stay again but bring my own pillow!
2.0 / 5.0
Overall it was a great stay. Pillows weren't great, so did not sleep well. Perhaps they had foam pillows but I did not request. Noce to have parking on-site but the rate was pretty high. Centrally located and a lot of amenities to enjoy. It was nice to have a full kitchen with most everything you need to prepare a meal. I'd stay again but bring my own pillow!
2.5 / 5.0
We were a group of 5 that stayed in a 2 bedroom suite. The room was nice and clean. The beds were comfy including the pull out sofa bed. We called guest services for extra blankets, towels and robes and they were prompt with the request. Check in was easy. The indoor pool, hot tub, and sauna is 24hrs which is a plus after returning from a baseball game.
2.5 / 5.0
We were a group of 5 that stayed in a 2 bedroom suite. The room was nice and clean. The beds were comfy including the pull out sofa bed. We called guest services for extra blankets, towels and robes and they were prompt with the request. Check in was easy. The indoor pool, hot tub, and sauna is 24hrs which is a plus after returning from a baseball game.
1.0 / 5.0
Pretty disappointed in this hotel….very costly with no customer service (tried numerous times to call front desk/guest services - no answer) - had 3 people checked in and only got enough towels, etc. for 2 people - had to beg for extra stuff on several instances. Do not recommend this hotel.
2.0 / 5.0
The location was great
We had a check out time if 11:00 however house keeping entered our room at 9:00 so we vacated at 9:30.
I found this upsetting we were still in bed !
2.0 / 5.0
The location was great
We had a check out time if 11:00 however house keeping entered our room at 9:00 so we vacated at 9:30.
I found this upsetting we were still in bed !
1.0 / 5.0
Pretty disappointed in this hotel….very costly with no customer service (tried numerous times to call front desk/guest services - no answer) - had 3 people checked in and only got enough towels, etc. for 2 people - had to beg for extra stuff on several instances. Do not recommend this hotel.
2.0 / 5.0
We had a great stay and loved the ability to use the facilities (pools, hot tub, sauna, steam room and cold plunge).
Nadine at the front desk was very friendly and helpful.
2.0 / 5.0
We had a great stay and loved the ability to use the facilities (pools, hot tub, sauna, steam room and cold plunge).
Nadine at the front desk was very friendly and helpful.
2.5 / 5.0
We stayed 2nights after our cruise so we can check out Seattle. We were amazed with all the amenities in the hotel. We got the 2 bedroom suite and the place was huge, it had 2 bathrooms, a kitchen and living room. Close to an Asian grocery/food store and a short Uber ride to the downtown attractions. We enjoyed the pool/hot tub/cold plunge and steam/sauna. We were also able to use the karaoke room. We were already planning on bringing more family/friends back. The hotel accommodations are enough to keep everyone entertained.
2.5 / 5.0
We stayed 2nights after our cruise so we can check out Seattle. We were amazed with all the amenities in the hotel. We got the 2 bedroom suite and the place was huge, it had 2 bathrooms, a kitchen and living room. Close to an Asian grocery/food store and a short Uber ride to the downtown attractions. We enjoyed the pool/hot tub/cold plunge and steam/sauna. We were also able to use the karaoke room. We were already planning on bringing more family/friends back. The hotel accommodations are enough to keep everyone entertained.
5.0 / 5.0
Convenient for visiting friends across the street.
5.0 / 5.0
We had a great time! The room was very nice and the pools, sauna and hot tub were also amazing!
3.0 / 5.0
The property is relatively new and conveniently located, close to downtown Seattle. The staff are not helpful at all. Right after booking, I had sent them a note via Expedia requesting a disability friendly room. They told me to call the front desk prior to check in. I called 5 times but the phone lines were down, and I could not get a hold of anyone. When I checked in, the room provided had zero room for a normal wheelchair. When I complained, the Marketing lady (Amanda) told me that I was "lucky" because they had a ADA friendly room available. Later, I was told that there is nothing available, and I was offered a smaller, one bedroom which would not have worked. The front desk manager talked to me, and did not seem apologetic at all. I was given the option of the smaller room or nothing. Amanda was nowhere to be seen.
We decided to keep the original room given to us and used the couch as a bed. For a week long stay, it was not ideal. Additionally, here are some other things that did not go so well:
1) Dishwasher was broken
2) Room service is once a week, so you are on your own to make your bed, clean the bathroom etc.
3) Hidden resort fees and parking is extra
4) Room service is non-existent. You have to personally go down to the front desk to ask for soap, shampoo, towels etc. I called 4 times to ask for things and they came only once.
5) Property is located on top of a hill. The slope down towards downtown is extremely steep, and not suitable for a wheelchair.
4.0 / 5.0
Not very happy with the staff at this hotel, at 10:40 someone was already knocking at the door asking for us to leave when check out is 11 am.
At check in we were told we could use the amenities after check out even the pool and that wasn’t true.
I requested a late check out and was not allowed and the staff at check out was very rude.
Pool area was busy as is shared with other 2 buildings.
Would not stay here again for those reasons.
5.0 / 5.0
The staff were super helpful and offered an upgrade for my birthday. We loved the room with the amazing views and all of the amenities. I would definitely recommend to others!
5.0 / 5.0
Very safe area. Comfortable beds and pillows. Free parking was a plus. Very friendly workers.
5.0 / 5.0
Very busy property, especially amenities on the weekend.
5.0 / 5.0
Excellent room and pools
2.0 / 5.0
Had to check out at 11am
4.0 / 5.0
I’d go there again
5.0 / 5.0
The gym and the pool areas were excellent. Very clean multiple bedrooms. Also had laundry and a dishwasher.
4.0 / 5.0
Incredible hotel and amenities but horrific mattress. Second stay here prayed it would be different in a better room but the bed is awful I can’t comprehend how they went all out on very thing except that. Was also incredibly irritating to have the maid knock on my door multiple times to see when I was going to checkout when the checkout is 11. One time ok but multiple felt incredibly rude and ruined the hospitality we had previously received. Love this hotel don’t know that I’ll stay again because of how uncomfortable I slept and the unnecessary rushing me out.
5.0 / 5.0
This property was amazing!! The rooms were beautiful, the bed was very comfortable, and loved our balcony. The amenities were amazing!! Loved the pool and gym open 24 hours!!
2.5 / 5.0
Nice hotel. Like the fact the kitchen has plates, utensils, etc. will definitely return.
2.5 / 5.0
Nice hotel. Like the fact the kitchen has plates, utensils, etc. will definitely return.
5.0 / 5.0
Overall clean high end apt. Great for a 7 night stay. Free parking, close to everything. Definitely no need to overpack clothes with the convenient laundry in unit! No breakfast, but several breakfast options in the area within a 15 minute walk.
2.5 / 5.0
Wish the room was taken care off daily like other hotels
FAQs
How much does this hotel cost compared to others in South Lake Union?
The average price for a rental in South Lake Union is $219 per night. This rental is $122 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Level Seattle Downtown - South Lake Union. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Level Seattle Downtown - South Lake Union. Enjoy the water!
Is Level Seattle Downtown - South Lake Union pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Level Seattle Downtown - South Lake Union?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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